HomeMy WebLinkAboutAirport.Minutes.08-08-2023FLYCO
Cape Girardeau Regional Airport Advisory Board Meeting - Minutes
August 8, 2023
The Cape Girardeau Regional Airport Advisory Board held their regular meeting on August 8, 2023 at
11:30 am at The Pilot House Restaurant.
Board Members Present:
Richard Knote, Chair
Beverly Cleair, Vice Chair
Joe Uzoaru, Board Member
Justin Davidson, Board Member
Dr. Quantella Noto, Board Member
Mike Marshall, Board Member
Shawn Wasson, Board Member
Keith Boeller, Board Member
Staff Present:
Katrina Amos, Airport Manager
Audrey Lorch, Airport Support Spec.
Mark Bliss, City Council Member
Others Present: Maryam Seydalhosseini, Southeast Missourian
Absent: Mark Mehner, Board Member
Call to Order/Approval of Minutes — Mr. Knote called the meeting to order at 11:30 am. Ms. Noto
motioned and Mr. Boeller seconded a motion to approve the June 2023 minutes. All were in favor and
the motion passed with a unanimous vote.
Appearances — Matt Chaifetz, Contour Airlines (via zoom); Dana Thomas, Bold Marketing
Old Business -
A. Airport Activity Report — Ms. Amos reported the Airport Activity Report. At this time ,CGI
is down by 14% for enplanements compared to 2022 YTD; however enplanements are up
for the month of July compared to the same period in 2022. The current numbers are
unofficial and will need to be verified by Contour. As expected summer leisure, traffic has
increased.
Airline Update — Mr. Chaifetz joined the board meeting via zoom to give a six month
operational report for CGI. During the discussion, Mr. Chaifetz discussed the positives
and challenges experienced taking over several EAS markets so quickly. He discussed
Contour's strategic plan to acquire additional aircraft and streamline their reporting to
various reservations systems. The Board Members asked various questions and provided
input concerning some operational issues stemming from miscommunications during
irregular operations. Mr. Chaifetz expressed Contour Airlines is investing in its
applications and website, his plan to execute better customer service, and mobile app
usage, which are being upgraded. Mr. Chaifetz explained to the Board operational
decisions are made based on a set of dynamic circumstances but Contour is working to
improve their overall operations.
Ms. Amos reported that within the last 90 days of operations overall, Contour performed
85% on-time arrival and a completion rate of 97%. It was noted these quarterly metrics
are in line with the industry average of mainline carriers including American and United
Airlines with 76% and 66% respectively. More discussion on this topic.
Dana Thomas, Bold Marketing — Ms. Thomas appeared before the Board to recount
her team's experience flying Contour Airlines. As part of the marketing proposal, Ms.
Thomas stated her team utilized the service as "secret shoppers" to put together a
six-month marketing proposal for CGI. It was noted they did experience delays on
their trip and indicated communication was the biggest issue during the delay
experienced the return flight. Ms. Thomas noted airport staff, the aircraft, and
overall experience was mostly positive with the exception of the lengthy delay. This
was further discussed during the conversation with Contour.
C. Cape Aviation Report — Ms. Amos presented the Cape Aviation fuel sales reports from
June and July to the Board to go over at their convenience. Sales remain very well, June
sales were exceptional due to Military fuel sales at 18%, and July was very completive as
well compared to fiscal year 2022.
D. Airport Projects Update —
New Terminal Building — Ms. Amos reported the project continues to progress
along. KCI Construction is currently working on foundations, footings, and stem -
walls, with a topping out ceremony scheduled for early October. More discussion
on this topic.
T -Hangars — Ms. Amos announced Zoellner Construction has started demolishing
the T -Hangars; this process should take several days with clean up included.
II. New Business
A. Severe Thunderstorm Damage -Ms. Amos shared photos with the Board of the storm
damage that struck CGI on July 2nd. There was damage to several hangars, aircraft, and
buildings on the airport campus. An insurance claim has been filed on the damage. The
terminal roof, damage from a previous weather event, is scheduled to be replaced soon.
I. Non -Agenda Items — N/A
II. VI. Adjournment—There being no other business, Mr. Marshall moved to adjourn the
meeting, Ms. Noto, second the motion. All were in favor. The meeting adjourned at 1:00 pm.
Minutes prepared by:
Audrey Lorch, Airport Support Specialist