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HomeMy WebLinkAboutOrd.1728.06-19-1995 T: �� r�/ 1� � BILL NO. 95-105 ORDINANCE NO. I �?G AN ORDINANCE AUTHORIZING THE GRANTING OF FRANCHISES TO OPERATE AND MAINTAIN CABLE COMMUNICATION SYSTEMS IN THE CITY; SETTING FORTH CONDITIONS ACCOMPANYING THE GRANTS OF FRANCHISES; PROVIDING FOR CITY REGULATION AND ADI'JIINIS7RATION OF SUCH CABLE COMMUNICATIONS SYSTEMS; AND PRESCRIBING PENALTIES FOR VIOLATION OF THE FRANCHISE PROVISIONS BE IT ORDAINED BY THE COUNCIL OF THE CITY OF CAPE GIRARDEAII, MISSOURI, AS FOLLOWS: ARTICLE 1. Chapter 8 of the Code of Ordinances of the City of Cape Girardeau, Missouri, entitled "Cable TV Franchise" is hereby repealed in its entirety and a new Chapter 8 is hereby enacted in lieu thereof, entitled "Cable Communications, " in words and figures, as follows, to-wit: CHAPTER 8 CABLE COMMIINICATIONS Sec. 8-1. SHORT TITLE. This Chapter shall be known as the "Cape Girardeau Cable Communications Ordinance. " Sec. 8-2. DEFINITIONS. For the purposes of this Chapter, the following terms, phrases, words and their derivations shall have the meaning given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural number include the singular number, words in the singular number include the plural number, and the use of any gender shall be applicable to all genders whenever the sense requires. The words "shall" and "will" are mandatory and the word "may" is permissive. Words not defined shall be given their common and ordinary meaning. A. Applicant shall mean any person submitting an application for a cable communications franchise. B. Basic Cable service shall be defined as the term is defined in the Cable Act. If not defined therein, basic cable service shall mean that tier of service regularly provided to all subscribers that includes, but is not necessarily limited to, the retransmissions of 3-27-95 . ,� � Y �x local broadcast television signals, and public, educational and governmental access programming as may be required by the terms and conditions of a franchise issued under this Chapter. C. Broadcast Services shall mean a broad category of programming which is received from broadcast television, low power television and radio stations, and is capable of being received in the City of Cape Girardeau, Missouri. D. Cable Act shall mean the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection & Competition Act of 1992, 47 U.S.C.A. 521 §§ et sea. , including whatever amendments may be made to it subsequent to the adoption of this Ordinance. E. Cable Service shall mean (i) the one-way transmission to Subscribers of video programming or other programming service, and (ii) subscriber interaction, if any, which is required for the selection of Video Programming or any other lawful communication service. F. Cable Communications System, or Cable System, means a facility, consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide cable service which includes video programming and which is provided to multiple subscribers within a community, but such term does not include (A) a facility that serves only to retransmit the television signals of 1 or more television broadcast stations; (B) a facility that serves only subscribers in 1 or more multiple unit dwellings under common ownership, control, or management, unless such facility or facilities uses any public right-of-way; (C) a facility of a common carrier which is subject, in whole or in part, to the provisions of subchapter II of this chapter, except that such facility shall be considered a cable system (other than for purposes of section 541(c) of this title) to the extent such facility is used in the transmission of video programming directly to subscribers; or (D) any facilities of any electric utility used solely for operating its electric utility system. G. City shall mean the City of Cape Girardeau, State of Missouri, and all the territory within its present and future boundaries. The City Council ("Council") is the governing authority of the City. H. Developed parcel shall mean any area of the City where there are at least twenty (20) occupied dwelling units per mile to be served by aerial cable plant or at least thirty (30) occupied dwelling units per mile to be served by cable underground plant, as measured from the closest cable television distribution facilities. I. Dwellinq unit shall mean any single-family residential dwelling, whether a freestanding house or an individual unit in a multiple residential place of occupancy. - 2 - 3-27-95 . � r J. F.C.C. means the Federal Communications Commission, or successor governmental entity thereto. R. Franchise shall mean the initial authorization or renewal thereof, issued by the Franchising Authority, whether such authorization is designated as a franchise, permit, license, resolution, contract, certificate or otherwise, to erect, construct, reconstruct, operate, dismantle, test, use and maintain a Cable System in the City for the purpose of offering Cable Service or other service to Subscribers. L. Franchise Agreement shall mean a contractual agreement entered into between the Franchising Authority and any Grantee hereunder which sets forth the rights and obligations between the Franchising Authority and said Grantee in connection with the Franchise. M. Franchising Authority shall mean the City of Cape Girardeau, State of Missouri, or the lawful successor, transferee, or assignee thereof. N. Grantee shall mean any person granted a Franchise hereunder, and its lawful successor, transferee or assignee thereof. O. Gross Revenues shall mean any revenue derived directly or indirectly by a Grantee, arising from or attributable to the operation of the Cable System in the City, including but not limited to: (1) Revenue from all charges for services provided to subscribers of entertainment and non-entertainment services; (2) Revenue from all charges for the insertion of commercial advertisements upon the System; (3) Revenue from all charges for leased access or the use of studios and facilities; (4) Revenue from all charges for the installation, connection and reinstatement of a subscriber for the provision of cable service and other services including any charges associated with the equipment necessary for utilization of the Cable System; (5) Revenue from the sale, exchange or use or cablecast of any programming developed on the Cable System for community or institutional use; (6) Any payments received for the carriage of certain channels or programming and any rebates paid to the Grantee for goods sold on or through any channels carried; or (7) Revenue from the sale of advertising or advertising time on the Cable System. - 3 - 3-27-95 ,. �w . , , , P. Institution. A building or buildings, facility or facilities, where cable service may be utilized in connection with a business, trade, profession, public agency or service, school, or nonprofit organization. Q. Institutional network. A cable communications network designed principally for the provision of nonentertainment interactive services to businesses, schools, public agencies or other nonprofit agencies for use in connection with the ongoing operations of such institutions. R. Institutional services. Services delivered on the institutional network. S. Institutional subscriber. A place of business, public agency, school or nonprofit corporation receiving institutional services on the institutional network. T. Interactive services. Services provided to subscribers where the subscriber either: (a) both receives information consisting of either television or other signals and transmits signals generated by the subscriber or equipment under his/her control for the purpose of selecting what information shall be transmitted to the subscriber or for any other purpose; or (b) transmits signals to any other location for any purpose. II. Leased Access shall mean channel capacity designated in accordance with Section 612 of the Cable Act. V. Local oriqination channel. Any channel or portion of a channel where the Grantee is the designated programmer, and which is utilized to provide locally originated programming to subscribers. W. Ordinance shall mean the Cape Girardeau Cable Communications Ordinance. R. Person shall mean any individual, firm, corporation, partnership, association, joint venture or organization of any kind and the lawful trustee, successor, assignee, transferee or personal representative thereof. Y. Premium or pay-TV service shall mean pay-per-program, pay- per-channel or subscription cable service that is delivered to subscribers for a fee or charge over and above the regular charges for Basic Cable Service. Z. Public Access Channel shall mean any channel or portion of a channel where any member of the general public may utilize such facilities on a first-come, first-served basis, subject to appropriate rules formulated by the Franchising Authority and/or the Grantee. AA. Public Way shall mean the surface of, and the space above and below, any public street, highway, freeway, bridge, land path, alley, court, boulevard, sidewalk, parkway, way, lane, public way, drive, - 4 - 3-27-95 ' � 4 circle or other public right-of-way, including, but not limited to, public utility easements, dedicated utility strips, or rights-of-way dedicated for compatible uses and any temporary or permanent fixtures or improvements located thereon now or hereafter held by the Franchising Authority in the Service Area which shall entitle the Franchising Authority and the Grantee to the use thereof for the purpose of installing, operating, repairing and maintaining the Cable System. Public Way shall also mean any easement now or hereafter held by the Franchising Authority within the Service Area for the purpose of public travel, or for utility or public service use dedicated for compatible uses, and shall include other easements or rights-of-way as shall, within their proper use and meaning, entitle the Franchising Authority and the Grantee to the use thereof for the purpose of installing or transmitting Grantee's Cable Service or other service over poles, wires, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, attachments and other property as may be ordinarily necessary and pertinent to the Cable System. BB. Service Area shall mean the municipal boundaries of the Franchising Authority as of the date of the Franchise Agreement between the City and the Grantee and shall include any additions thereto by annexation or other legal means. CC. Residential network. A cable communications network designed principally for the delivery of entertainment, community access and/or interactive services to individual dwelling units. DD. Residential services. Services delivered on the residential network. EE. Residential subscriber. A subscriber who receives residential services on the residential network. FF. School is any public, parochial or private not-for-profit, elementary school, secondary school, junior college, college or university which conducts classes or provides instructional services and which has been granted a certificate of recognition by the State of Missouri. GG. Subscriber shall mean any person or institution who lawfully receives a service provided by the Grantee by means of or in connection with the cable communications system with the Grantee's express permission whether or not a fee is paid for such service. HH. Video Proqramminq means programming provided by, or generally considered comparable to programming provided by, a television broadcast station. Sec. 8-3. FRANCHISE GRANT. A. Authority to grant franchises for cable communications system. It shall be unlawful to engage in or commence construction, operation or maintenance of a cable communications system in the City without a Franchise issued under this Chapter. The Franchising - 5 - 3-27-95 . , i- . Authority may, by ordinance, award a nonexclusive franchise to construct, operate and maintain a cable communications system within the City to any person, whether operating under an existing franchise or not, who makes application for authority to furnish a cable communications system which complies with the terms and conditions of this Chapter. Any franchise for the construction, maintenance and operation of cable television systems using the public streets, utility easements, other public right-of-ways or places shall conform to the provisions of this Chapter, unless otherwise provided for by the terms of the Franchise Agreement. B. Equal Protection. In the event the Franchising Authority enters into a Franchise, permit, license, authorization or other agreement of any kind with any other person or entity to enter into the Franchising Authority's streets and Public Ways for the purpose of constructing or operating a Cable System or providing Cable Service to any part of the Service Area, the material provisions thereof shall confer no greater benefit upon such other person or impose no greater burden upon such other person in order that one Grantee not be granted an unfair competitive advantage over another and to provide all parties equal protection under the law. C. Incorporation by reference. 1. The provisions of this Chapter shall be incorporated by reference in any Franchise Agreement approved hereunder. 2. The provisions of any request for proposals (RFP) issued hereunder, including any minimum system and service specifications set forth therein, may be incorporated by reference in any Franchise Agreement approved hereunder but only to the extent explicitly stated in the Franchise Agreement. 3. The provisions of any Franchise Application or proposal submitted and accepted by the Franchising Authority may be incorporated by reference in the applicable Franchise Agreement but only to the extent explicitly stated in the Franchise Agreement. D. Nature and Extent of the Grant. Any Franchise granted hereunder by the Franchising Authority shall be nonexclusive and shall authorize the Grantee, subject to the provisions herein contained: 1. To engage in the business of operating and providing cable communications service and the distribution and sale of such service to Subscribers within the City. 2. To erect, install, construct, repair, replace, reconstruct, maintain and retain in, on, over, under, upon, across and along any public way, lines, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, pedestals, attachments and other property and equipment as may be necessary and appurtenant to the operation of the cable communications system, provided that all applicable permits are applied for and granted, all fees paid and all other City codes and ordinances otherwise complied with. - 6 - 3-27-95 ► , . . 3. To maintain and operate said cable communications system for the origination, collection, transmission, amplification, distribution and reception of cable service within the City. E. Duration of Franchise. 1. A Franchise shall be effective on the day after approval of the Franchise Agreement, provided that the Grantee has filed, within sixty (60) days after such approval, a written instrument, addressed to the Franchising Authority, accepting a Franchise, together with the proof of insurance and security reguired by the provisions of this Chapter and the terms of the Franchise Agreement, agreeing to comply with all of the provisions hereof. 2 . The Franchise duration shall be as set forth in the Franchise Agreement, but in no event shall exceed fifteen (15) years. A Franchise shall expire upon the end of its term as provided in the Franchise Agreement, as measured from its effective date pursuant to Paragraph E. 1. and in accordance with the terms and conditions set forth in the Franchise Agreement, which incorporates the terms and conditions of this Chapter by reference. F. Revocation Or Termination Of Franchise. 1. In the event that the Franchising Authority believes that the Grantee has not complied with the terms of the Franchise, it shall notify Grantee in writing of the exact nature of the alleged noncompliance. 2 . The Grantee shall have thirty (30) days from receipt of the notice described in paragraph F. 1. above: (a) to respond to the Franchising Authority contesting the assertion of noncompliance; or (b) to cure such default; or (c) in the event that, by the nature of default, such default cannot be cured within the thirty (30) day period, initiate reasonable steps to remedy such default and notify the Franchising Authority of the steps being taken and the projected date that they will be completed. 3. In the event that the Grantee fails to respond to the notice and follow the procedures set forth in paragraphs F. 1. and 2 . above or in the event that the alleged default is not remedied within sixty (60) days after the Grantee is notified of the alleged default pursuant to paragraph F. 1. above, the Franchising Authority shall schedule a public meeting to investigate the default. Such public meeting shall be held at the next regularly scheduled meeting of the Franchising Authority which is scheduled at a time which is no less than five (5) business days therefrom. The Franchising Authority shall notify the Grantee of the time and place of such meeting and provide the Grantee with an opportunity to be heard. 4. Subject to applicable federal, state and local law, in the event the Franchising Authority, after the public meeting required in paragraph F. 3 . above, determines that Grantee is in default of any provision of the Franchise, the Franchising Authority may: - 7 - 3-27-95 , . (a) Foreclose on all or any part of any security provided under this Franchise, if any, including without limitation, any bonds or other surety; provided, however, the foreclosure shall only be in such a manner and in such amount as the Franchising Authority reasonably determines is necessary to remedy the default; (b) Commence an action at law for monetary damages or seek other equitable relief; (c) In the case of a substantial default of a material provision of the Franchise, declare the Franchise Agreement to be revoked; or (d) Seek specific performance of any provision which reasonably lends itself to such remedy as an alternative to damages. The Grantee shall not be relieved of any of its obligations to comply promptly with any provision of the Franchise by reason of any failure of the Franchising Authority to enforce prompt compliance. 5. The Grantee shall not be held in default or noncompliance with the provisions of the Franchise nor suffer any enforcement or penalty relating thereto where such noncompliance or alleged defaults are caused by strikes, acts of God, power outages or other events reasonably beyond its ability to control. 6. Alternative Remedies. No provision of this Ordinance shall be deemed to bar the right of either the City or the Grantee to seek or obtain judicial relief from a violation of any provision of this Chapter or a franchise agreement or any rule, regulation, requirement or directive promulgated thereunder. Neither the existence of other remedies identified in this Chapter nor the exercise thereof shall be deemed to bar or otherwise limit the right of the City or the Grantee, if applicable to recover monetary damages (except where liquidated damages are otherwise prescribed) for such violations or judicial enforcement of the obligations by means of specific performance, injunctive relief or mandate, or any other judicial remedy available at law or in equity. 7. Non-Enforcement. Subject to applicable law, including provisions of the Cable Act, a Grantee shall not be relieved of any obligation to comply with any of the provisions of this Chapter or a franchise agreement, or any rule, regulation, requirement or directive promulgated thereunder by reason of any failure of the City or its officers, agents or employees to enforce prompt compliance, nor shall any such failure to enforce be considered a waiver thereof. 8. Nothing herein shall be deemed to create or enlarge or be construed to impair, limit, or affect, in any way or to any extent, the right of the City, if any, to acquire the property of the Grantee through the exercise of the right of eminent domain, nor any other right or remedy of the City under the franchise, this Chapter, or at law or equity. - $ - 3-27-95 9. In the event of any holding over after expiration or other termination of any Franchise granted hereunder, the Grantee shall pay to the Franchising Authority all fees consistent with the provisions herein as if there had not been such holding over and as if the terms and conditions of the Franchise continued in full force and effect. In the event of any such holding over, in direct contravention by the Grantee of a final valid order of the Franchising Authority expressed by resolution and affirmed by a court of competent jurisdiction, requiring the Grantee to cease and desist all operations upon a certain date, then and in that event, the Grantee shall pay to the Franchising Authority, reasonable compensation and damages. Sec. 8-4. CONSTRIICTION OF FRANCHISE. A. Interpretation. Unless otherwise specifically prescribed herein, the following provision shall govern the interpretation and construction of a Franchise: A Franchise does not relieve the Grantee of any lawful requirement of the Franchising Authority or of any applicable ordinance, rule, regulation or specification of the City, heretofore or hereinafter adopted, including, but not limited to requirements relating to street work, street excavation permits, or the use, removal or relocation of property in the streets. B. Limitations upon Grant. 1. Any privilege claimed under a Franchise by the Grantee in any street or public way shall be subordinate to any prior lawful permanent occupancy of the street or public way. The Franchising Authority reserves the right to reasonably designate where a Grantee's facilities are to be placed within the public ways. 2. A Franchise is a privilege to be held in trust by the original Grantee. It cannot, in any event, be transferred in whole or in part, and, neither it nor ownership or control of the Grantee (as defined in paragraph (f) below) may be sold, transferred, leased, merged, assigned or disposed of, either by forced sale, merger, consolidation or otherwise, without prior consent of the Franchising Authority expressed by resolution; provided, however, that no such consent shall be unreasonably withheld, and no consent shall be required for any transfer in trust, mortgage or other hypothecation, as a whole, to secure an indebtedness. (a) In the absence of extraordinary circumstances, the Franchising Authority will not approve any such transfer prior to substantial completion of construction or reconstruction of the proposed Cable System. (b) Whenever any transfer subject to Franchising Authority approval hereof is proposed, the Grantee shall give the Franchising Authority notice thereof, and such information concerning the transferee as is required pursuant to Section 617 of the Cable Act. - 9 - 3-27-95 (c) No such transfer shall be approved unless the proposed transferee shall have agreed in writing to comply with all the provisions of the Cape Girardeau Cable Communications Ordinance, as well as the applicable Franchise Agreement and is found by the Franchising Authority to be, in all respects, legally, technically and financially qualified and to possess the operating experience reasonably deemed necessary by the Franchising Authority in order to hold a City cable system franchise. Furthermore, no such approval shall be granted unless all monies accruing to the Franchising Authority as of the date of transfer, whether by way of fees, penalties, damages or otherwise, have first been paid in full or are guaranteed to be paid out of the consideration received by the transferor for such transfer. (d) Any sale, transfer, assignment, pledge, lease, sublease or other encumbrance of whatever kind or nature made in violation of the provisions of this section shall be void. (e) Consent of the Franchising Authority shall not be granted until it has examined the proposed assignee's legal, financial, technical, character and other qualifications to construct, operate and maintain a cable communications system in the City. (f) In the event that Grantee is a corporation, prior approval of the Franchising Authority shall be required where there is an actual change in control or where ownership of more than fifty per cent (50%) of the voting stock of the Grantee is acquired by a person or group of persons acting in concert, none of whom already own fifty per cent (50%) or more of the voting stock, individually or collectively. Any such acquisition occurring without prior approval of the Franchising Authority shall constitute a failure to comply with a provision of this Chapter. 3. The Grantee shall at all times comply with all applicable rules of the F.C.C. as they may be amended from time to time. 4. A Grantee, shall at all times during the life of its Franchise, be subject to the lawful exercise of the Franchising Authority's police power and such reasonable regulations as the Franchising Authority may subsequently promulgate thereunder. 5. Whenever in the judgment of the City it is deemed impracticable to permit the erection of poles or the construction of an underground conduit system by any user thereof, which may at the time have authority to construct or maintain conduit or poles in the public rights-of-way, the City may, where not inconsistent with good engineering practices, require the Grantee to afford to the City or an authorized user thereof the right to use such poles or facilities of the Grantee as the City finds practicable. In this event, the Grantee and the authorized user thereof must agree upon reasonable terms of use, but in case they fail to agree within a reasonable time, then upon - 10 - 3-27-95 , M � such terms, conditions and regulations governing the same as the City may determine to be just and reasonable. The Grantee may impose reasonable conditions and fees for such use. 6. Subject to Federal and State law, any franchise granted shall be in lieu of any and all other conflicting rights, privileges, powers, immunities, and authorities owned, possessed, controlled, or exercisable under other City law or regulation by the Grantee, or any successor to any interest of the Grantee, of or pertaining to the construction, operation or maintenance of any cable communications system in the City. 7. No franchise shall authorize use of any public property other than public rights-of-way and public utility easements owned by the City, unless such franchise or subsequent resolution of the Council expressly authorizes such other public property. 8. Any privilege claimed, under such franchise granted, in any public right-of-way or other public property shall be subordinate to the public use thereof. 9. The Grantee shall be subject to the provisions of general laws of the State of Missouri or as hereafter amended, when applicable to the exercise of any privilege contained in any franchise granted pursuant to this chapter, including but not limited to those pertaining to works and activities in and about state highways. 10. The Grantee shall be prohibited from directly or indirectly doing any of the following: (a) Soliciting, referring, or causing or permitting the solicitation or referral of any Subscriber to persons engaged in any business herein prohibited to be engaged in by the Grantee. (b) Providing information concerning the viewing patterns of identifiable subscribers to any group, organization or person for any purposes, unless authorized to do so by the Subscriber and as consistent with applicable law. li. Should the Grantee ever fail to pay any sum of money owing to the City under the provisions of this Chapter or the Franchise Agreement, when such sum becomes due and payable, the Grantee shall pay interest on the delinquent sum, until it is fully paid at nine (9) percent. 12 . A franchise to proceed with the operation, or construction and operation, of a cable communications system shall not be construed as any limitation upon the right of the City to grant to other persons, rights, privileges or authority in the same or other streets, alleys, public highways public places, or other public rights-of-way by an agreement, a franchise, a permit or otherwise. - 11 - 3-27-95 C. Riqhts reserved to City. There is hereby provided and reserved to the City every right and power which is required to be herein reserved or provided by any provision of the City or its ordinances, as amended, and the Grantee by its acceptance of a franchise agrees to be bound thereby to all ordinances of general applicability and to comply with any action or requirement of the City in its exercise of any such right or power. 1. Neither the granting of a franchise nor any provision hereof shall constitute a waiver or bar to the exercise of any governmental right or power of the City, including the regulation of rates charged by a Grantee, to the full extent permitted by law. 2. The City hereby reserves to itself the right to intervene in any suit, action, or proceeding involving any provision of this Chapter and/or the Grantee's franchise. 3. The City, at its option, when for reasonable cause as determined by the Council by a duly adopted written resolution, may require that the annual proof-of-performance tests, addressed in this Chapter, be conducted or observed by a qualified member of the City's staff or its designated representatives. The City reserves the right to have the measurements, associated with the City observed performance tests, conducted at City selected points and at a greater, but reasonable, number of test points than the minimum required by the F.C.C. Rules. 4. The Franchising Authority reserves the right to negotiate with the Grantee other reasonable technical and operational performance standards for system franchises granted pursuant to this Chapter. The Grantee shall have the duty to negotiate in good faith with the City. 5. The Franchising Authority reserves the right to enact reasonable regulations pertaining to any Franchise granted pursuant to this Chapter which may include, but is not limited to: (a) Construction and use of poles; (b) Use of poles and conduits by the City; (c) Joint user; (d) Filing of pole user agreement (The Grantee shall have the right to redact proprietary information in such circumstances) ; (e) Reservation of street rights; (f) Restoration of streets; and (g) Movement of facilities. 6. Subject to federal and state law, the City reserves the right to further regulate the conduct of the Grantee in regard to the privacy and property rights of private citizens. Such regulations may include, - 12 - 3-27-95 but are not limited to, the security of all records maintained by the Grantee containing privacy sensitive information, personnel practices relating to such records and any other matters related to privacy and individual rights. 7. The Franchising Authority reserves the right to maintain, or establish and maintain, a cable communications advisory committee to assist the Franchising Authority in regulating cable activity in the City and to assist the Franchising Authority in the use of the PEG access channels, if any. The members and duties of any such committee, if any, may be established by the Franchising Authority. 8. The City shall have the right, without charge of a rental fee, of installing, maintaining and operating, upon poles, and in conduit of the Grantee, coaxial cable, wire, fixtures, and appurtenances necessary for a City communications system; provided that it is practical, that it is installed according to standard engineering practice, and that such equipment is installed, maintained and operated so as not to compete directly or indirectly with the Grantee's business and services or to interfere with property or operations of the Grantee. In the event that the City's communication system does compete directly or indirectly with services of the Grantee, the Grantee may charge for the use of its poles or conduit. The Grantee shall be held harmless from any responsibility for damage to City equipment resulting from the Grantee's normal use and operation of the Grantee's equipment. The Grantee shall not be responsible for any damage without his/her fault resulting to the wires, cables or property of the City from such use by the City. The Grantee shall not charge the City for the use of the Grantee's poles or conduit, provided however, that the City shall be responsible for any additional expense incurred by the Grantee for any "make-ready" costs associated with the use of the poles or conduit. The Grantee will notify the City of such costs and may require advance payment before allowing the use of its poles or conduit. SECTIONS 8-5 THROUGH 8-10 RESERVED. Sec. 8-11. FRANCHISING PROCEDIIRES. A. Initial Franchise application. 1. This Chapter itself grants no authority to operate a cable communications system to any person. Such grants are made only by the adoption of a separate ordinance awarding a specific franchise to an applicant who has complied with the provisions of this Chapter. 2 . Each application for the grant of an initial franchise, to construct, operate or maintain any cable communications system in this City shall be filed with the City Clerk and shall contain or be accompanied by the following, as a minimum: (a) The name, address and telephone number of the applicant. - 13 - 3-27-95 � v � (b) A detailed statement of the corporate or other business entity organization of the applicant including, but not limited to, the following: (1) The names and addresses of all officers, directors and associates of the applicant; (2) The names and addresses of all officers, persons and entities controlling or being entitled to have control of fifteen (15) per cent or more of the ownership of the applicant and the respective ownership share of each person or entity; (3) The names and addresses of any parent or subsidiary of the applicant, namely, any other business entity owning or controlling applicant in whole or in part or owned or controlled in whole or in part by the applicant, and a statement describing the nature of any such parent or subsidiary business entity, including but not limited to cable television systems owned or controlled by the applicant, its parent and subsidiary and the areas served thereby; (4) A detailed description of all previous experience of the applicant in providing cable television communications system service in related or similar fields; and (5) A detailed and complete financial statement of the applicant. (6) A statement identifying, by place and date, any and all cable television franchises awarded the applicant, whether currently or previously held; the status of said franchises with respect to completion thereof; the total cost of such systems; the amount of applicant's and its parent's or subsidiary's resources committed to the completion thereof, and whether any of the franchises held by the company are or have been in litigation concerning the validity of the franchise or if there is or has been in litigation with the municipality concerning any operation of the cable system. In addition, a statement indicating all disputes which have resulted in sanctions from any regulatory body concerning the operation of its cable system . (c) A thorough, detailed description of the proposed cable communications system and plan of operation of the applicant which shall include, but not be limited to, the following: (1) A detailed map indicating all areas proposed to be served, and a proposed time schedule for the installation of all equipment necessary to become operational throughout the entire area to be served; - 14 - 3-27-95 (2) A detailed, informative and referenced statement describing the actual equipment and operational standards proposed by the applicant. In no event shall said operational and performance standards be less than those adopted by the rules and regulations of the F.C.C. (3) An itemized estimate of the cost of constructing the applicant's proposed system; (4) A copy of the form of any agreement, undertaking or other instrument proposed to be entered into between the applicant and any Subscriber; (5) A detailed statement setting forth in its entirety any and all agreements and undertakings, whether formal or informal, written, oral, or implied, existing or proposed to exist between the applicant and any person, firm or corporation which materially relate or pertain to or depend upon the application and the granting of the franchise. (6) A statement or schedule setting forth all proposed classifications of rates and charges to be made against Subscribers and all rates and charges as to each of said classifications, including installation charges and service charges. (d) A copy of any agreement existing between the applicant and any public utility subject to regulation by the Missouri Public Service Commission providing for the use of any facilities of the public utility, including but not limited to poles, lines or conduits, within the City and/or adjacent areas. The applicant shall have the right to redact proprietary information contained in the agreements. (e) Any other details, statements, information or references pertinent to the subject matter of such application which shall be reasonably required or requested by the City manager, or by any provision of any other ordinance of the City. (f) An application fee in the amount of twenty-five thousand dollars ($25, 000.00) which shall be in the form of cash, certified or cashier's check or money order, to pay the costs of studying, investigating, and otherwise processing such application, and which shall be in consideration thereof and not returnable or refundable in whole or in part, except to the extent that such fee exceeds the actual costs incurred by the City in studying, investigating and otherwise processing the application; provided, that any applicant who shall deliver to the City clerk a written withdrawal of or cancellation of any application following the date such � application is received by the City clerk, shall be entitled to have returned and refunded the sum of fifty (50) per cent - 15 - 3-27-95 of the fee less any actual costs or expenses incurred by the City by reason of such application. 3. Except as may be preempted by federal and/or state law, the Council may, by advertisement or otherwise, solicit for any other applications for cable communications system franchises, and may determine and fix any date upon, after, or before which the same shall be received by the City, or the date before which the same shall not be received, and may make any other determinations and specify any other times, terms, conditions or limitations respecting the soliciting, calling for, making and receiving of such applications. 4. Upon receipt of any application for an initial franchise, the Council shall refer the same to the City manager, who shall prepare a report and make recommendations respecting such application, and cause the same to be completed and filed with the Council within one hundred twenty (120) days. 5. In making any determinations hereunder as to any application for an initial franchise, the Council shall give due consideration to the quality of the service proposed, rates to subscribers, experience, character, background, and financial responsibility of any applicant, and its management and owners, technical and performance quality of equipment, willingness and ability to meet construction and physical requirements, and to abide by policy conditions, franchise limitations and requirements, and any other consideration deemed pertinent by the Council for safeguarding the interest of the City and the public. The Council, in its discretion, shall determine the award of any franchise on the basis of such considerations and without competitive bidding. No person shall in any way be favored or discriminated against in the franchise application and consideration process because of age, race, national origin, color, sex, physical handicap, or political or religious affiliations, preferences, or viewpoints. (a) For all initial franchise applications, the City shall: (1) Review the application and all information submitted therewith, as to both completeness and competency thereof; (2) Request and evaluate supplemental documentation which may from time to time be required as a function of the thorough review of the application and plans and specifications submitted therewith; (3) Request and review all documentation necessary for verification of the applicant's compliance with all appropriate laws and municipal codes and regulations; (4) Seek such public comment as may be necessary to determine the appropriateness of the application; (5) Require any supporting documentation or studies which relate to the applicant's proposal and applicant's - 16 - 3-27-95 capability for system administration, particularly demonstrating but not limited to: technical capabilities, applications of new technologies, system performance, financial responsibility of applicant, quality of services offered, and applicable company policies, as each may be available; and (b) All applications when filed shall be available for public inspection at places designated by the City. A decision shall be made by the City after the filing of the application based upon an evaluation thereof. The City may grant one or more franchises, or may decline to grant any franchise. 6. If the Council, after public hearing, shall determine to reject such application, such determination shall be final and conclusive, and the same shall be deemed rejected. 7. If the Council shall determine to further consider the application, the following shall be done: (a) The Council shall decide and specify the terms and conditions of any franchise to be granted hereunder and as herein provided. (b) The Council shall give notice of its intention to consider the granting of such a franchise, stating the names of the proposed Grantee, and that copies of the proposed franchise may be reviewed at the office of the City clerk, fixing and setting forth a time and public place certain when and where interested parties may inspect all the bona fide applications, fixing and setting forth a day, hour, and place certain when and where any persons having any interest therein or objection to the granting thereof may file written protests and appear before the Council and be heard, and directing the City clerk to publish notice of said resolution's adoption at least once within ten (10) days of the passage thereof in a newspaper of general circulation within the City. 8. At the time set for the hearing, or at any adjournment thereof, the Council shall proceed to hear all written protests. Thereafter, the Council shall make one of the following determinations: (a) That such franchise be denied; or (b) That such franchise be granted upon such conditions as the Council deems appropriate, which conditions may include, on a not to exceed basis, where in accordance with applicable federal and state regulations and laws; (1) Charges for installation; (2) Subscriber rates; - 17 - 3-27-95 , +. (3) Service rates for separate classifications of service such as additional connections. 9. If the Council shall determine that a franchise be denied, such determination shall be expressed by resolution; if the Council shall determine that a franchise be granted, such determination shall be expressed by ordinance granting a franchise to the applicant. The action of the Council shall be final and conclusive. 10. The Grantee, within twenty (20) days of receipt of written notification by the City following an initial franchise award, shall pay to the City a sum of money to reimburse the City for all actual expenses incurred by the City in carrying out the provisions of this Chapter regarding the evaluation and processing of Grantee's application and the franchise award, beyond those defrayed by application fees. The City shall furnish the Grantee a statement of such expenses with the notification. B. Renewal of a Franchise. 1. Upon timely request of the Grantee, or the Franchising Authority, the Grantee and the Franchising Authority shall conduct renewal procedures under applicable provisions of the Cable Act, and its subsequent amendments. 2. If the Grantee fails to request renewal in the time period set forth in Section 626 (a) of the Cable Act, as amended, then the following shall apply: (a) At the option of the Franchising Authority, the service provided by the Grantee under a Franchise may be required to continue uninterrupted beyond the expiration or cancellation of a Franchise, but not for longer than six (6) months thereafter. Except as may be preempted by federal or state law, to assure continued service to the Subscribers, the Franchising Authority shall issue a request for proposals, for renewal of a franchise not later than eighteen (18) months prior to the e�iration of a franchise. The Request For Proposal shall include the minimum acceptable level of system capability, services, rates, access, fees and facilities as determined by the Franchising Authority to meet the needs of the Cape Girardeau community. If the Franchising Authority deems the Grantee's past performance to warrant consideration for franchise renewal, then the Franchising Authority shall provide the Grantee first right of refusal in accepting the franchise offered. However, if the Franchising Authority deems the Grantee's past performance to not warrant such consideration, or if the Grantee elects to not accept the franchise offered under its first right of refusal, then the Franchising Authority may solicit other applications with the understanding that no further consideration will be given to awarding the incumbent Grantee a renewed franchise. - 18 - 3-27-95 � » (b) If the Franchising Authority elects to provide the incumbent Grantee the first right of refusal addressed herein, then the Request For Proposal issued by the Franchising Authority shall advise other potential applicants accordingly, and will provide for the full return of any application fee received from an applicant. (c) If the Franchising Authority, after public hearing and allowing the incumbent Grantee an opportunity to be heard, elects to not consider the incumbent Grantee for a renewed franchise, then it shall do so by resolution after public hearing and prior to issuance of a Request For Proposal for the renewal of the franchise. The Franchising Authority shall not arbitrarily or unreasonably deny consideration of the incumbent Grantee, nor shall consideration be denied for reasons outside the Grantee's reasonable control. Nothing herein shall be construed to limit the Grantee's right to seek judicial review of such action. (d) If the City does so elect, the City may purchase or require any successor Person to purchase the Grantee's facilities for a cost not to exceed its fair market value. Fair market value is to be determined in accordance with the process set forth in this Chapter and shall not include any value attributed to the Franchise itself. The parties shall divide expenses of arbitration, if any, evenly among themselves. 3. Franchises will not be renewed for periods in excess of fifteen (15) years, and may be renewed prior to expiration of an existent franchise in accordance with the procedures set forth herein. C. Franchise Acceptance. 1. No franchise granted under this Chapter shall become effective for any purpose unless and until written acceptance thereof, together with the required bond or other surety and insurance policies and deposits, if any, required herein, shall have been filed with the City Clerk. Written acceptance, which shall be in the form and substance approved by the City attorney, shall also be and operate as an acceptance of each and every term and condition and limitation contained in this Chapter, and in such franchise, or otherwise specified as herein and therein provided. 2. The written acceptance shall be filed by the Grantee within sixty (60) days after the effective date of the Ordinance granting such franchise. In the event this day falls on a nonworking day, then the next working day will suffice. 3. In default of the filing of such written acceptance as herein required, the Grantee shall be deemed to have rejected and repudiated the franchise. Thereafter, the acceptance of the Grantee shall not be received or filed by the City Clerk. Except as may be provided by federal or state law, the Grantee shall have no rights, remedies, or redress in the premises, unless and until the Council, by resolution, - 19 - 3-27-95 , • � . � . shall determine that such acceptance be received or filed, and then upon such reasonable terms and conditions as the Council may impose. 4. In any case, and in any instance, all rights, remedies and redress which may or shall be available to the City, shall at all times be available to the City, and shall be preserved and maintained and shall continuously exist in and to the City, and shall not be in any manner or means modified, abridged, altered, restricted, or impaired by reason of any of these premises, or otherwise. SECTION3 8-12 TFIROIIGH 8-15 RESERVED. Sec. 8-16. TECHNICAL STANDARDS. To the extent permitted by law: A. Each Grantee shall construct, install and maintain its cable system in a manner consistent and in compliance with all applicable laws, ordinances, construction standards, governmental requirements and technical standards equivalent to those established by the F.C.C. Each Grantee shall provide to the Franchising Authority, upon request, written reports of the Grantee's proof of performance tests conducted pursuant to F.C.C. standards and requirements. B. Each Grantee shall at all times comply with the National Electrical Code (National Bureau of Fire Underwriters) ; applicable F.C.C. and other federal, state and local regulations; and codes and other ordinances of the City. C. In any event, the system shall not endanger or interfere with the safety of persons or property within the City or other areas where the Grantee may have equipment located. D. Construction, installation and maintenance of the cable system shall be performed in an orderly and workmanlike manner, and in close coordination with public and private utilities serving the City following accepted construction procedures and practices. E. Pursuant to applicable FCC Rules and Regulations, radio frequency leakage shall be checked at reception locations for emergency radio services so as to prove no interference signal combinations are possible. Radiation shall be measured adjacent to any proposed aeronautical navigation or communication radio sites to prove no interference to air navigational reception. F. Preventative Maintenance. A comprehensive routine preventative maintenance program shall be developed, effected and maintained for each system by the respective Grantee to ensure continued top quality cable communications operating standards in consonance with Part 76 of F.C.C. regulations and the technical specifications stipulated in the franchise agreement. G. Proof of Performance. The services of a newly constructed system, or one that has undergone a major upgrade, shall not be offered - 2 0 - 3-27-95 , ° e '� . for sale prior to proof-of-performance testing in accordance with F.C.C. Regulations and technical specifications and standards as set forth in the franchise agreement. H. Corrective Maintenance. The Grantee's corrective maintenance program shall render efficient corrective service, make repairs promptly, and interrupt subscriber service only for good cause and for the shortest possible time. Such interruptions shall be preceded by notice where practicable and shall occur during a period of minimum use of the system, if feasible. The Grantee shall maintain a written log of all service interruptions. The log shall reflect the date, time, duration and reason for each service interruption. The Grantee shall keep on file a record of the service interruption log from the effective date of the franchise agreement until the proceeding periodic review or four (4) years, whichever is shorter. Furthermore, upon request from the Franchising Authority, the Grantee shall make available for inspection by the Franchising Authority a copy of all customer complaints for the respective four (4) year period. Sec. 8-17. STREET WORR, PERMITS AND CONSTROCTION. A. Permits. 1. Within thirty (30) days of acceptance of an initial Franchise, the Grantee shall proceed with due diligence to obtain all necessary permits and authorizations which are required in the conduct of its business, including, but not limited to, any utility joint use attachment agreements, encroachment permits, microwave carrier licenses, and any other permits, licenses and authorizations to be granted by duly constituted regulatory agencies having jurisdiction over the operation of cable television communications systems, or associated microwave transmission facilities. The Grantee and City may agree upon an alternate time schedule in the Franchise Agreement. B. General Construction. 1. Within ninety (90) days after obtaining all necessary permits, licenses and authorizations, including right of access to poles and conduits, the Grantee shall commence system construction, extension, and/or upgrade as appropriate under the Franchise Agreement. 2 . Within eighteen (18) months following a franchise award, the Grantee shall proceed to render service to Subscribers in accordance with its system construction, extension and/or upgrade commitments as outlined in its Franchise Agreement. The completion of the system construction, extension and/or upgrade shall be pursued with reasonable diligence thereafter, so that service to all of the areas designated and scheduled on the map and plan of construction made part of the Franchise Agreement shall be provided as set forth therein. 3. Failure on the part of the Grantee to commence and diligently pursue each of the foregoing requirements and to complete each of the matters set forth herein, except as otherwise provided for in the franchise agreement, shall be grounds for termination of such — 21 — 3-27-95 . . � franchise. By resolution and order, the Franchising Authority, may extend the time for the commencement and completion of construction, extension and/or upgrade for additional periods in the event the Grantee, acting in good faith, experiences delays by reason of circumstances beyond his control. 4. The Grantee shall utilize existing poles, conduits and other facilities whenever possible, and shall not construct or install any new, different or additional poles, conduits or other facilities, unless and until first securing the necessary approval of the Franchising Authority. 5. In all sections of the City where wires, cables and other system appurtenances are mounted aboveground, every reasonable effort shall be made to minimize obstruction of the view of residents. C. IInderqround Facilities. 1. Unless otherwise authorized by Franchising Authority, in those areas and portions of the City where the transmission and/or distribution facilities of the public utility providing telephone service, and those of the utility providing electric service, are underground or hereafter are placed underground, or are to be placed underground by a builder, developer or subdivider as part of a development or subdivision, then the Grantee shall likewise construct, operate and maintain all its transmission and distribution facilities underground to the maximum extent that existing technology permits the Grantee to do so. 2. In those areas and portions of the City where utility service and/or cable communications facilities are currently located underground, the Grantee shall be responsible for the undergrounding of its cable facilities, including the performance of all necessary trenching and backfilling of main line and service trenches, and furnishing of any imported backfill material required. 3. Previously installed aerial cable shall be undergrounded in concert, and on a cost-sharing basis, with utilities pursuant to the general ordinances of the City or applicable state law, or in the event such action shall be taken by all utilities, on a voluntary basis. 4. Incidental appurtenances such as amplifier boxes and pedestal-mounted terminal boxes may be placed aboveground, but shall be of such size and design and shall be so located as not to be unsightly or hazardous to the public. D. IIniversal Service And System Extensions. 1. Subject to the applicable provisions of the Franchise Agreement between the City and the Grantee, each Grantee shall make available cable communications service to the entire geographic municipal boundary area of the City. The term "geographic municipal boundary area" shall mean the boundaries of the City as of the - 22 - 3-27-95 , ' � effective date of the Franchise Agreement between the City and the Grantee. 2 . The Grantee shall be required to extend its cable service into every newly developed parcel within the existing geographic municipal boundaries of the City, but only to the extent that each of the following provisions are satisfied: (a) The developer of the parcel must notify the Grantee within thirty (30) days of filing its utility easement permits or plats of its intent to develop such parcel; and (b) The developer must provide adequate access by the Grantee to such easements; and (c) The newly developed parcel must have twenty (20) dwelling units per mile of cable plant; and (d) Such extension is technically feasible, and it will not adversely affect the operation, financial condition, or market development of the Cable System. The Grantee shall have twelve (12) months from first receiving notice as described in C. 2 . (a) above to provide its cable service. In those areas where the number of dwelling units per mile of cable plant is less than twenty (20) , the Grantee will provide cable service on a pro rata basis, sharing the costs with the potential subscriber(s) , as determined in accordance with the formula set forth below. 3. In the event the City lawfully annexes additional areas into the city limits, the Grantee shall extend its cable service to such areas within twelve months of the date of annexation, provided that such newly annexed areas contain a minimum of twenty (20) dwelling units per mile of cable plant. If the newly annexed areas do not contain twenty (20) dwelling units per mile of cable plant, the Grantee shall offer cable service on a pro rata basis, sharing the costs with potential subscriber(s) , as determined in accordance with the formula set forth below. 4. The following formula will be used to determine pro rata costs where less than twenty (20) dwelling units exist per mile of cable plant: Grantee's Share = Potential # Of Subscribers X Cost Per Mile Of Cable Plant 20 Potential Subscriber's Share = Cost Per Mile Of Cable Plant - Grantee's Share Potential # Of Subscribers - 2 3 - 3-27-95 , � e E. Conditions on Street Occupancy. 1. Any pavements, sidewalks, curbing or other paved area taken up or any excavations made by a Grantee shall be done under permits issued for the work by proper officials of the Franchising Authority, and under their supervision and direction, and shall be done in such a manner as to give the least inconvenience to the inhabitants of the City. A Grantee shall, at its own cost and expense, and in a manner approved by the City's Director of Public Works, replace and restore any such pavements, sidewalks, curbing or other paved areas in as good a condition as before the work involving such disturbance was done, and shall also make and keep full and complete plats, maps and records showing the exact locations of its facilities located within the public streets, ways and easements of the City. These maps shall be available for inspection during normal business hours by Franchising Authority, upon request. Any such repairs made on account of excavations which the Grantee makes pursuant to this section shall be guaranteed by the Grantee for a period of thirty (30) months, and the Grantee shall be solely responsible for the quality of such repairs for that time period. 2 . Notwithstanding the above grant to use the streets, no street shall be used by Grantee if the Franchising Authority, in its sole opinion, determines that such use is inconsistent with the conditions or provisions by which such street was created or dedicated, or presently used. F. Street Work. 1. Upon any failure of the Grantee, in response to written notice from the Franchising Authority, to commence, pursue or complete any work required of it by law or by the provisions of a Franchise to be done in any street, and after a reasonable time to effect a cure, the Franchising Authority, at its option and according to law, may cause such work to be done and the Grantee shall pay to the Franchising Authority the reasonable cost thereof in the itemized amounts reported by the Franchising Authority to the Grantee, within thirty (30) days after receipt of such itemized report. 2 . In the event that any part of a cable system has been installed in any street or other public rights-of-way without complying with the requirements hereof and/or the Franchise Agreement; or the use of any part of the system of Grantee is discontinued for any reason for a continuous period of thirty (30) days, without prior written notice to and approval by the Franchising Authority, and after reasonable opportunity to cure; or any franchise shall be terminated, canceled or expire, then the Grantee shall, at the request of the Franchising Authority, and at the expense of Grantee and at no expense to the Franchising Authority, promptly remove from any streets or other areas all property of Grantee, and Grantee shall promptly restore the street or other public rights-of-way from which such property has been removed to such condition as the City Manager shall reasonably approve. - 2 4 - 3-27-95 , , G. Relocation 1. Upon its receipt of reasonable advance notice, not to be less than five (5) business days, the Grantee shall, at its own expense, protect, support, temporarily disconnect, relocate in the Public Way, or remove from the Public Way any property of the Grantee when lawfully required by Franchising Authority by reason of traffic conditions, public safety, street abandonment, freeway and street construction, change or establishment of street grade, installation of sewers, drains, gas or water pipes, or any other type of structures or improvements by the Franchising Authority; but, the Grantee shall in all cases have the right of abandonment of its property. If public funds are available to any company using such street, easement or right-of-way for the purpose of defraying the cost of any of the foregoing, such funds shall also be made available to the Grantee. 2 . The Grantee shall, on the request of any person holding a building moving permit issued by the Franchising Authority, temporarily raise or lower its wires to permit the moving of such building, provided: (a) the expense of such temporary raising or lowering of wires is paid by said person, including, if required by the Grantee, making such payment in advance; and (b) the Grantee is given not less than five (5) business days advance written notice to arrange for such temporary wire changes. H. Removal. 1. Upon expiration or lawful termination of a Franchise, if the Franchise is not renewed and if neither the Franchising Authority nor an assignee purchases the system, the Grantee may remove any underground cable from the streets which has been installed in such a manner that it can be removed without trenching or other opening of the streets along the extension of cable to be removed. The Grantee shall not remove any underground cable or conduit which requires trenching or other opening of the streets along the extension of cable to be removed, except as hereinafter provided. The Grantee shall remove, at its sole cost and expense, any underground cable or conduit by trenching or opening of the streets along the extension thereof or which is otherwise ordered to be removed by the City Engineer based upon a determination, in the discretion of the City Engineer, that removal is required in order to eliminate or prevent a hazardous condition or promote future utilization of the streets for public purposes. Any order by the City Engineer to remove cable or conduit shall be mailed to the Grantee not later than thirty (30) days following the date of expiration or lawful termination of the Franchise. A Grantee shall file written notice with the City Engineer not later than thirty (30) days following the date of expiration or lawful termination of the Franchise of its intention to remove cable intended to be removed and a schedule for removal by location. The schedule and timing of removal shall be subject to approval and regulation by the City Engineer. Removal shall be completed not later than twelve (12) months following the date of expiration or lawful termination of the Franchise. Underground cable and conduit in the streets which is not so removed shall be deemed abandoned and title - 2 5 - 3-27-95 � ., thereto shall be vested in the City. Grantee shall be responsible for any repairs to streets, sidewalks or other paved areas. 2 . Upon expiration or lawful termination of a franchise, if the franchise is not renewed and if neither the City nor an assignee purchases the system, the Grantee, at its sole expense, shall, unless relieved of the obligation by the City, remove from the streets all above-ground elements of the system, including but not limited to amplifier boxes, pedestal mounted terminal boxes, and cable attached to or suspended from poles, which are not purchased by the City or its assignee. 3. The Grantee shall apply for and obtain such encroachment permits, licenses, authorizations or other approvals and pay such fees and deposit such security as required by applicable ordinances of the City, shall conduct and complete the work of removal in compliance with all such applicable ordinances, and shall restore the streets to the same condition they were in before the work of removal commenced. The work of removal shall be completed not later than one (1) year following the date of expiration or lawful termination of the Franchise; otherwise, the Franchising Authority may complete such work and charge the expense thereof to the Grantee. Sec. 8-18. SYSTEM MAINTENANCE, OPERATION AND SERVICE. A. General. Throughout the life of a Grantee's Franchise, and in addition to other service regulations adopted by the Franchising Authority, and excepting circumstances beyond Grantee's control, such as acts of God, riots and civil disturbances, a Grantee shall maintain all parts of its system in good condition and in accordance with standards generally observed by the cable television industry. The system must serve individual residents, but also have the capability to serve as a broad-based communications source for the City and the County government, other public facilities including hospitals, public libraries, and schools, industrial and commercial business users, as set forth in the Franchise Agreement. B. Service Reliability. The Grantee shall retain sufficient employees to provide safe, adequate and prompt service for all such residential subscribers, institutional facilities and business users. The Grantee shall limit failure to minimum time duration by locating and correcting malfunctioning as promptly as is reasonably possible. The Grantee shall additionally comply with all requirements set forth in the franchise agreement. Sec. 8-19. SAFETY REQIIIREMENTS. The Grantee shall, at all times install and maintain its wires, cables, fixtures and other equipment in accordance with the requirements of the City's building regulations, and in such a manner that they will not interfere with any installations of the City. The Grantee shall keep and maintain in a safe, suitable, substantial condition, and in good order and repair, all its structures, lines, equipment, and connections in, over, under, and upon the streets, - 2 6 - 3-27-95 sidewalks, alleys, and public ways or places of the City wherever situated or located. Sec. 8-20. OPERATION AND SERVICE. A. Service Areas. The Grantee's system design, construction, extension, and/or upgrade shall be such that service shall be made available to all dwelling units within the Grantee's service area, as defined in this Ordinance, for the normal installation fee, with the exception that in those locations where the dwelling units per strand mile of system plant are less than the dwelling units per mile figure stipulated in this Chapter, then the Grantee shall provide cable service on a pro rata sharing of the installation costs with the potential subscribers. The pro rata sharing of costs will be in accordance with the formulation set forth in Section 8-17 .D. B. Establishment of Service. The Grantee shall install cable television service to all persons making a timely and bona fide request for such service at any location within the Grantee's service area. After the Grantee shall have established service pursuant to a franchise in any area of the City, such service shall not be suspended or abandoned unless such suspension or abandonment be authorized or ordered by the Council. C. Basic System Capability. 1. A cable communications system, to be installed and operated pursuant to this Chapter and a Franchise granted hereunder shall, as a minimum, be operationally capable of relaying to subscriber terminals those television and radio broadcast signals, which the Grantee may now or hereafter be required to carry by the F.C.C. or any applicable law; and distributing color television signals which it receives in color; and providing channel capacity for program production in cablecasting public, educational and\or governmental access uses. 2 . A cable system shall have the minimum capacity of downstream video capacity as stipulated in the Franchise Agreement. The system shall have two-way capability through the use of symmetrical fiber optic lines suitable for two-way communication and internet communication by personal computer to each subscriber and to each public and private school; each hospital and public library; and each public building in which are located offices of the state, federal or local governments sufficient to permit two-way and internet communications from these buildings. The system shall be of sufficient capacity to permit full motion video and voice and video on demand with high speed data links. The system shall be sufficient to permit two- way imaging communications between hospitals and other medical facilities. With respect to the public and private schools, the system shall be sufficient to permit two-way interactive video such as, but not limited to, remote classrooms and data access transmission. The system shall be of sufficient capacity to permit two-way communications for a metropolitan area network. The system shall be built to be compatible with Bellcor Standards and the Standards of the IEEE Institute. The system will be constructed in such a way as it will be - 2 7 - 3-27-95 . reliable and secure, both from unauthorized access and from physical interference. 3. A cable communications system permitted to be installed and operated pursuant to this Chapter may also engage in the business of transmitting original cablecast programming not received through television broadcast signals and transmitting any satellite delivered signals permitted by the F.C.C. 4. The system may also transmit television pictures, film and video-tape programs, not received through broadcast television signals, whether or not encoded or processed to permit reception by only selected receivers or Subscribers. 5. The system may also have the capacity to transmit and receive all other signals, digital, voice and audio-visual, not precluded by federal or state law. D. Public, Educational and\or Governmental Access. Any cable system franchised pursuant to the provisions of this Chapter shall provide for public, educational and\or governmental PEG access as set forth in the Franchise Agreement between the City and the Grantee. E. Support for IIse of PEG Access. Nothing contained in this Chapter shall be construed to create the reguirement or limit the ability of the Grantee to make payments in support of the use of public, educational and/or governmental access, additional to any payments otherwise required therefor under this Chapter, the Franchise Agreement or other applicable ordinances or law. F. Municipal Services. With respect to basic television service, the Grantee shall provide a standard drop and all basic subscriber services, without cost, to each public office building owned by the City and to every public and private elementary and secondary school within the City. These drops and this service shall be required only for public purposes and shall not be required for any buildings in residential use. The outlets of Basic Cable Service shall not be used to distribute or sell cable services in or throughout such buildings nor shall such outlets be located in common or public areas open to the public. Users of such outlets shall hold Grantee harmless from any and all liability or claims arising out of their use of such outlets, including but not limited to, those arising from copyright liability. G. Emerqency service. 1. The Grantee may be required to design, construct and maintain the system in a manner to provide for a restricted audio and/or video override of some or all audio channels during emergencies. The Grantee shall be required to provide an audible alert tone to precede the verbal and/or video messages. If a video override capability is provided, the system shall include a character generator for delivery of emergency messages to the communicatively handicapped. In the case of any emergency or disaster, the Grantee shall, upon request of the Franchising Authority, make available its facilities for the - 2$ - 3-27-95 Franchising Authority to provide emergency information and instructions during the emergency or disaster period. The Franchising Authority shall hold the Grantee, its agents, employees, officers and assigns hereunder, harmless from any claims arising out of the emergency use of its facilities by the Franchising Authority, including, but not limited to, reasonable attorney's fees and costs. 2. Upon completion of the Upgrade, Emergency power sources shall be provided at the headend, network distribution center, satellite earth station, processing hubs, and other system locations as may be necessary to guarantee that in the event of a power failure on any part of the system, service will be maintained on the rest of the system. H. Customer Service Requirements. 1. A Grantee shall maintain at least one business office in the City open during normal business hours, including at least 8: 00 a.m. to 5: 00 p.m. , Monday through Friday. A Grantee shall also maintain a listed local, toll-free telephone number and employ a sufficient number of telephone lines, personnel and answering equipment or service to enable Subscribers and members of the public to contact the Grantee on a full-time basis, twenty-four (24) hours a day, seven (7) days a week. Telephone answering time (including hold and transfer time) shall not exceed thirty (30) seconds. This standard shall be met ninety percent (90%) of the time. When the business office is closed, an answering machine or service capable of receiving and recording service complaints and inquiries shall be employed. 2 . A Grantee shall employ and maintain sufficient qualified personnel and equipment to be available: (a) To receive Subscriber complaints or requests for service or repairs on a full-time basis, twenty-four (24) hours a day, seven (7) days a week; and (b) To initiate service installations, undertake normal repairs, and initiate action with respect to Subscriber complaints on Monday through Friday, from 8: 00 a.m. to 5: 00 p.m. , and at such other times as may be necessary to accommodate demand. 3. Standard installation work shall be performed within five (5) business days after an order has been placed. Service or repair work shall be performed within two (2) business days after receipt of a Subscriber's request for service, or at a later time as may be requested by the Subscriber. If scheduled installation or service is neither started nor completed as scheduled, the Subscriber will be contacted the same day and the appointment rescheduled for the following day, subject to the convenience of the Subscriber. Evening personnel shall also attempt to call Subscribers at their homes between the hours of 5:30 and 8:00 p.m. If the call to the Subscriber is not answered, an employee of the Grantee shall contact the Subscriber the next day. If the Subscriber is not at home when Grantee's service technician or installer arrives, the technician or installer shall leave a door hanger setting forth the time that the Subscriber was not - 2 9 - 3-27-95 , • , . . • at home and providing a telephone number for the Subscriber to call to reschedule the appointment. 4. Service and installation work shall be prioritized as follows: (a) Repair and rescheduling of appointments for existing subscribers; (b) Installation and services changes; (c) Disconnection of service for existing subscribers. Subscribers who have experienced more than one (1) missed installation or service appointments due to the fault of the Grantee shall receive installation free of charge. If the installation was to have been provided free of charge or if the appointment was for service or repair, the subscriber shall receive one (1) month of the most widely subscribed to service tier free of charge. 5. All appointments for service, installation, or disconnection shall be specified by date. The Grantee shall offer a choice of morning (8: 30 a.m. to 12 : 30 p.m. ) , afternoon (1: 00 p.m. to 5: 00 p.m. ) or all-day (8: 30 a.m. to 5: 00 p.m. ) appointment opportunities. A Grantee shall, at a minimum, also offer either a Saturday or single weekday evening per week appointment window to be available on a first- come, first-served basis. 6. A Grantee shall have available at all times personnel, equipment and procedures capable of locating and correcting system malfunctions. Major system malfunctions shall be corrected as expeditiously as possible, and corrective measures initiated immediately. Corrective action for all other malfunctions shall be initiated, but not later than the next business day after the subscriber service call is received, or Grantee otherwise learns of the malfunction, whichever occurs first. Any service complaint shall be resolved within two (2) working days. 7. A Grantee shall develop written procedures for the investigation and resolution of all Subscriber complaints, including, but not limited to, those regarding the quality of service and equipment malfunction. A Subscriber who has not been satisfied by following the Grantee's procedures may file a written complaint with the City Manager, who will investigate the matter and, in consultation with the Grantee, attempt to resolve the matter. 8. A Grantee shall provide each Subscriber at the time cable service is installed, and at least every twelve (12) months thereafter, written instructions for placing a service call, filing a complaint, or requesting an adjustment. Such instructions shall include Grantee's local telephone number and mailing address. Together with these instructions, each Subscriber shall also be provided with a schedule of the Subscriber's rates and charges, a copy of the service contract, delinquent subscriber disconnect and reconnect procedures, and a - 3 0 - 3-27-95 description of any other of the Grantee's policies in connection with its Subscribers. Copies of these instructions shall be provided to the Franchising Authority at least once every twelve (12) months. 9. A Grantee shall provide Subscribers and the City Manager with at least thirty (30) days advance written notice of any changes in rates, charges, services or initiations or discontinuations of service over the cable system. 10. A Grantee may intentionally interrupt service on the cable system only for good cause and for the shortest time possible and, except in emergency situations, only after a minimum of forty-eight (48) hours prior notice to Subscribers and the Franchising Authority of the anticipated service interruption; provided, however, planned maintenance which does not require more than three (3) hours interruption of service or which occurs between the hours of 12:00 a.m. and 6: 00 a.m. ("After Hours Maintenance") shall not require such notice. Notice of "After Hours Maintenance" shall be given to the City Manager no less than twenty-four (24) hours prior to the anticipated service interruption. For the purposes of this subsection, "Notice to the Subscriber" shall be deemed given when the Grantee does one or more of one of the following: runs an announcement on the cable system indicating the service interruption, or requests the radio/tv broadcasters to announce such interruptions, or provides an advertisement to the local newspaper with the scheduled interruption, or provides written notice to the subscriber. 11. A Grantee shall maintain a complete record of all service complaints and requests received, whether written, verbal, or telephonic, and the action taken. These records shall be maintained in Grantee's office in the City or in Cape Girardeau County, and shall be available for inspection by the Franchising Authority during normal business hours upon reasonable prior notice. Such records shall be retained from the effective date of the Franchise Agreement until the proceeding periodic review or four (4) years, whichever is shorter. (a) Except for planned service outages not exceeding three (3) hours in duration where Grantee provides reasonable notification in advance, a Grantee shall refund or credit affected Subscribers' accounts for service outages or substantial impairment of service as follows: (1) Upon a Subscriber's request, a Grantee shall provide a 24-hour credit to the Subscriber's account for any period of three (3) hours or more within a 24-hour period during which a Subscriber experienced an outage of service or substantial impairment of service, whether due to a system malfunction or other cause under the control of the Grantee. The Grantee shall provide notice to the Subscriber of the Subscriber's rights under this paragraph and shall direct the Subscriber as to how to apply for the credit. The notice shall be provided annually with other required notices. - 31 - 3-27-95 (2) The Grantee is not required to provide a credit for an outage of service or any impairment of service that is the result of Subscriber neglect or misuse. (3) A Grantee shall keep in its local business office a current outage log in which all outages occurring from the effective date of the Franchise Agreement until the proceeding periodic review or four (4) years, whichever is shorter, shall be logged. The Franchising Authority shall have access to such log upon reasonable notice and at reasonable times. 12. Disconnection. (a) A Subscriber may terminate service at any time. (b) A Subscriber may be asked to disconnect the Grantee's equipment and return it to the business office. (c) Any security deposit and/or other funds due the Subscriber shall be refunded on disconnected accounts after the converter has been received by the Grantee. 13. Acts of God, natural disasters, war and other circumstances beyond a Grantee's control are excluded from the provisions of this Section provided that a Grantee pursues all reasonable means to correct and cure any default resulting from such event and provided further that a Grantee shall not be excused by mere economic hardship nor by misfeasance, malfeasance or nonfeasance of its directors, officers or employees. 14. The cable television customer service obligations as set forth in Section 76. 309 of the Rules of the Federal Communications Commissions, Title 47, CFR, Part 76, Subpart H (General Operating Requirements) are hereby incorporated herein and made part hereof by reference as though fully set out herein and are hereby made enforceable by the City of Cape Girardeau, Missouri, in their present form and as they may hereinafter be amended by the FCC. I. Subscriber Privacy. 1. The monitoring of any Subscriber terminal, except for the Grantee's monitoring of signal levels, without specific prior written authorization of the Subscriber is prohibited. Grantee shall be responsible for prohibiting, insofar as reasonably possible, the tapping andJor monitoring of cable, line, signal input device or Subscriber outlet or receiver. However, Grantee may conduct tests of the functioning of the system where necessary in order to ensure proper maintenance of the system, to collect performance data for agencies regulating the quality of the signal, and to check for unauthorized reception of service. 2. Except as may be authorized by federal and state law, Grantee may not sell or otherwise release listings of Subscribers' names and - 3 2 - 3-27-95 addresses, nor may Grantee sell or otherwise release any list which identifies Subscriber viewing habits, to any person, or agency, for any purpose whatsoever, without specific written authorization of the individual Subscriber. 3. The Grantee and the Franchising Authority shall maintain constant vigilance with regard to possible abuses of the right of privacy of any Subscriber resulting from any device or signal associated with the cable communications system. The Grantee shall not place in any private residence any equipment capable of two-way communications without the prior written consent of the affected residents, and will not use the two-way communications capability of the system for Subscriber surveillance of any kind without the prior written consent of the Subscriber. 4. No cable, line, wire amplifier, converter or other piece of equipment owned by the Grantee shall be attached to any residence or other property by the Grantee without first securing the written permission of the owner or responsible occupant of any property involved. If such permission is later revoked, whether by the original or subsequent owner or responsible occupant, and unless an agreement with a property owner provides otherwise, the Grantee shall remove forthwith all of its equipment and make best efforts to promptly restore the property to a like condition as at the time of installation of the cable equipment. 5. The Grantee shall fully comply with Section 631 of the Cable Act, as it exists and as it may hereafter be amended. SECTION3 8-21 THROIIGH 8-30 RESERVED. Sec. 8-31. RATES. A. General. To the extent permitted by law, the Franchising Authority expressly reserves the right: 1. To approve the rates which the Grantee charges its Subscribers for Basic Cable Service and the rates for such other services as City may hereafter be permitted to regulate by law. The Grantee shall not deny, delay, interrupt or terminate cable communications services or the use of community communications facilities to Subscribers or users because the Franchising Authority denies a request for a rate increase, provided, however, that nothing herein shall be construed to limit the Grantee's right to seek judicial review of such action. 2. To require that the Grantee annually publish and file with the Franchising Authority a full schedule of all Subscriber rates and all other charges including, but not limited to, pay TV, leased channel and discrete services, in connection with the cable communications system. Said rate schedules shall be amended whenever such rates change. - 3 3 - s-2�-s5 (a) All rates shall be published and open to public inspection. (b) The Grantee shall not discriminate in the assessment, levy, charge, imposition or collection of rates on the basis of age, race, creed, color, religion, national origin, sex or marital status. 3. Nothing in this Chapter shall be construed to prohibit the reduction or waiving of charges in conjunction with promotional campaigns for the purpose of attracting Subscribers. 4. To require that the Grantee establish and conform to the following policy regarding refunds to Subscribers: (a) If the Grantee collects a deposit or advance charge on any service or equipment requested by a Subscriber, the Grantee shall provide such service or equipment within thirty (30) days of the collection of the deposit or charge or it shall refund such deposit or charge within five (5) days thereafter. (1) Nothing in this section shall be construed to relieve the Grantee of any responsibility to Subscribers under any contractual agreements into which it enters with them. (2) Nothing in this section shall be construed to limit the Grantee's liability for damages because of its failure to provide the service for which the deposit or charge was made. (b) In the event that a Subscriber terminates Basic Cable Service prior to the end of a pre-paid period, and upon request from the Subscriber, the pro-rata portion of any pre-paid subscriber fee which represents payment for services which are no longer to be rendered shall be refunded promptly, but in no case more than sixty (60) days after receipt of the request for termination. 5. To require that the Grantee not charge a converter security deposit greater than such converter's actual cost to the Grantee. Any converter security deposit collected by the Grantee shall be returned to the Subscriber upon the termination of service by the Subscriber and return of such converter, undamaged with allowance for reasonable wear and tear, and payment of any outstanding balance due and payable. B. Standards in Rates and Charqes. No rate established shall afford any undue preference or advantage among Subscribers, but separate rates may be established for separate classes of Subscribers and installation charges may reflect the increased cost of providing service to isolated or sparsely populated areas. - 3 4 - 3-27-95 . , C. Violation. Violation of this section shall be deemed to be a material breach of any Franchise Agreement and shall subject the Grantee to all remedies and penalties prescribed herein and to all other remedies, legal and equitable, which are available to the Franchising Authority. Sec. 8-32. COMPENSATION AND GIIARANTEE TO THE CITY. A. Franchise Fee. 1. In consideration of the granting and exercise of a Franchise to construct and operate a cable communications system on City streets, public ways and rights-of-way, the Grantee shall pay to the Franchising Authority during the life of the Franchise, an annual Franchise Fee equivalent to a percentage, as stipulated herein, of the Grantee's Gross Revenues derived from operation of Grantee's system in the City and as defined in Section 8-2 of this Chapter. The Gross Revenues base for such Franchise Fee shall not include any taxes imposed on Subscribers or on the transaction of selling of Grantee's services by a city, county, state or other governmental unit, and collected by the Grantee for such governmental entity. 2. During the term of each Franchise, the Grantee shall pay to the Franchising Authority an amount not to exceed five (5) per cent of the Grantee's Gross Revenues derived from the operation of the Cable System. Said fees shall be paid in accordance with the Franchise Agreement or as set forth herein. Not later than the date of each payment, Grantee shall file with the Franchising Authority, a written statement signed by an officer of the Grantee, which identifies in detail the sources and amounts of Gross Revenues received by the Grantee during the period for which payment is made. The five (5) per cent limit on the Franchise fee as set out in this ordinance is consistent with federal law at the time of the adoption of this ordinance. 3. Each and every Franchise Fee shall be paid on a quarterly basis and shall be payable to the City Finance Department no later than sixty (60) days after the expiration of the quarter for which payment is due. 4. During the term of each Franchise, the Franchising Authority may, not more frequently than once each year, conduct a review of the books, records and accounts of the Grantee for the purpose of determining whether the Grantee has paid franchise fees in the amounts prescribed. The review may be conducted by the Finance Director of the City or his designee, or by an independent certified public accounting firm retained by the Franchising Authority, and shall be conducted at the expense of the Franchising Authority. The party conducting the review shall prepare a written report containing its findings, and the report shall be filed with the Franchising Authority, and mailed to the Franchising Authority and Grantee. If such review determines that the total of the Franchise Fee received by the Franchising Authority is in error by a margin of five (5) per cent or more, the cost of such review shall be borne by the Grantee. - 3 5 - 3-27-95 5. Each Grantee shall make available for inspection by authorized representatives of the Franchising Authority, its books, accounts and all other records, at reasonable times and upon reasonable advance notice for the purpose of permitting exercise of the authority to enforce the provisions conferred by this Ordinance and the Franchise Agreement. 6. Subject to applicable law, no acceptance of any payment shall be construed as a release or as an accord and satisfaction of any claim the City may have for further or additional sums payable under this Chapter, or the franchise agreement or associated resolution or ordinance, for the performance of any obligation thereunder. (a) Any franchise fees which remain unpaid after the dates specified shall be delinquent and shall thereafter accrue interest at the maximum rate permitted by law for interest upon judgments, until fully paid. (b) The Grantee shall annually provide the City Council with an unqualif ied certif ication from a certif ied public accountant experienced in similar cable television franchisements certifying the accuracy of the franchise fee payments made within the preceding twelve (12) months thereof. Said certification shall be prepared in accordance with generally accepted accounting standards as established by the Financial Accounting Standards Board (FASB) . 7. The Grantee shall file annually with the City Clerk not later than sixty (60) days after the end of the Grantee's fiscal year, a copy of its report to its stockholders (if it prepared such a report) . B. Grantee Insurance. The Grantee shall maintain in full force and effect, at its own cost and expense, during the term of the Franchise, Comprehensive General Liability Insurance in the amount of $1, 000, 000 combined single limit for bodily injury and property damage. Said insurance shall designate the Franchising Authority as an additional insured. Such insurance shall be non-cancelable except upon thirty (30) days prior written notice to the Franchising Authority. The Grantee agrees to indemnify, save and hold harmless and defend the Franchising Authority, its officers, boards and employees, from and against any liability for damages and for any liability or claims resulting from property damage or bodily injury (including accidental death) which arise out of the Grantee's construction, operation or maintenance of its Cable System, including, but not limited to, reasonable attorney's fees and costs. The limits of liability for insurance required by this section have been set to conform to the limits of liability for municipal corporations pursuant to Missouri law. In the event that the limits of liability for municipal corporations are increased by Missouri law, then, in that event, the Grantee shall increase its Comprehensive General Liability coverage to such new limits of liability under Missouri law as amended. - 3 6 - s-2�-s5 � � � C. Faithful Performance Bond. 1. The Grantee shall, at the time of acceptance of a Franchise, file with the Franchising Authority, and unless otherwise authorized by the Franchising Authority, at all times thereafter, maintain in full force and effect, an acceptable corporate surety bond or other surety, in the amount of one hundred thousand dollars ($100, 000. 00) , effective for the entire term of the Franchise, and conditioned that in the event the Grantee shall fail to comply with any one or more of the material provisions of a Franchise, then there shall be recovered jointly and severally from the principal and surety of such bond or other surety, any damages suffered by the Franchising Authority as a result thereof, including the full amount of any compensation, indemnification or cost of removal or abandonment of property as prescribed by this Chapter which may be in default, up to the full amount of the bond or other surety; said condition to be a continuing obligation for the duration of a Franchise and thereafter until the Grantee has liquidated all of its obligations granted under the Franchise. 2. Neither the provisions of this section, any bond or other surety accepted by the Franchising Authority pursuant thereto, nor any damages recovered by the Franchising Authority thereunder shall be construed to excuse faithful performance by Grantee or to limit liability of the Grantee under a Franchise or for damages, either to the full amount of the bond or otherwise. 3. If, at any time during the term of the franchise, the condition of the corporate surety shall change in such a manner as to render the bond unsatisfactory to the City, the Grantee shall replace such bond by a bond of like amount and similarly conditioned, issued by a corporate surety satisfactory to the City. In the event the Grantee's obligations under a Franchise shall so warrant, the Franchising Authority, from time to time, may authorize or require appropriate adjustments in the amount of the bond or surety. For example, the amount of the bond or surety may be reduced by Grantee, with the prior approval of the Franchising Authority, at satisfactory completion of system construction, upgrade, and/or extension, as may be set forth in the Franchise Agreement. D. Corporate Guaranty in Lieu Of Bond. The City may, at its sole discretion, accept a corporate guarantee in lieu of the performance bond from the Grantee. The Guarantee in Lieu of the Bond shall be in a form reasonably acceptable to the City Attorney and shall guarantee the faithful performance by the Grantee of the provisions of this Ordinance and the Franchise Agreement. In the event the City finds the Grantee in violation of any provisions of this Ordinance or the Franchise Agreement, the City may seek damages as set forth in paragraph E. below. If the City elects to seek damages as provided in paragraph E. , the City must follow the procedures set forth in paragraph G. below. Upon following the procedures, the City shall notify the Grantee and the Corporate Guarantee of the amount of damages assessed. The Grantee or the Corporate Guarantee will then have ten (10) days to pay the - 37 - 3-27-95 City. Failure to pay by the due date may result in automatic termination of the franchise. The Grantee and the Corporate Guarantee shall agree not to withhold funds due the City nor to attempt through litigation to prevent or inhibit the City from assessing such damages provided that the City follows the procedures set forth in paragraph G. below. However, if and only if after payment of the amount due, the Grantee believes the sanctions by the City was improper or illegal, then the Grantee shall be entitled to appeal to a court of competent jurisdiction. If the City's actions are found to be improper then the Grantee shall be entitled to a refund with interest and any other award which the court may grant. E. Sanctions. In addition to recovery of any monies owed by the Grantee to the City for damages, or any other remedies, as a result of any acts or omissions by the Grantee pursuant to the Franchise Agreement, the City may charge to and collect from the Grantee the following amounts: 1. For failure to substantially complete System upgrade as required by the Franchise Agreement or the City's Cable Communications Ordinance, unless City approves the delay, the amount shall be One Hundred Dollars ($100. 00) per day. 2 . For failure to meet conditions of City permits to disturb the streets, the amount shall be Fifty Dollars ($50. 00) per day. 3. For failure of Grantee to comply with construction, operation or maintenance standards, the amount shall be One Hundred Dollars ($100. 00) per day. 4. For willful and repetitive failure to provide the service requirements set forth in the Franchise Agreement or the City's Cable Communications Ordinance, the amount shall be One Hundred Dollars ($100. 00) per day. 5. For failure to test, analyze and report on the performance of the System following a request by City, the amount shall be One Hundred Dollars ($100. 00) per day. 6. For failure to provide reasonable data, documents, reports or information or to cooperate with the City during a System review, as required by the Franchise Agreement or this Ordinance, the amount shall be Fifty Dollars ($50. 00) per day. 7. For failure to submit timely reports, the amount shall be Fifty Dollars ($50. 00) per day until received by City. 8. For failure to comply with any of the material provisions of the Franchise Agreement or the Cable Act for which an amount is not otherwise specifically provided pursuant to this - 3 8 - 3-27-95 t , section, the amount shall be One Hundred Dollars ($100. 00) per day. 9. For failure to pay taxes, payments, damages, costs and/or expenses as required by the Agreement or the Cable Communications Ordinance, the amount shall be the amount owed. The City retains the right, at its sole discretion, to reduce or waive any of the above listed penalties where extenuating circumstances or conditions beyond the control of the Grantee are determined to exist. F. Relation to Other Remedies. Notwithstanding the sanctions provided hereinabove, a violation of any material provisions of the Franchise Agreement or Cable Communications Ordinance shall be considered a separate violation for which a separate remedy may be imposed. G. Procedure. Whenever the City finds that the Grantee has violated one (1) or more terms, conditions or provisions of the Franchise Agreement or the Cable Communications Ordinance or has failed to pay the City any taxes or payments due and unpaid or fails to repay to the City any damages cost or expenses which the City was compelled to pay by reason of any action or default of the Grantee in connection with the Franchise, a written notice shall be provided to the Grantee informing it of such violation. The written notice shall describe in reasonable detail the specific violation so as to afford the Grantee an opportunity to remedy the violation. The Grantee shall have thirty (30) working days subsequent to receipt of the notice in which to correct the violation before the City may resort to assessing fines. The Grantee may notify the City within thirty (30) working days of receipt of notice, that there is a dispute as to whether a violation or failure has, in fact, occurred. Such notice shall stay the running of the above described thirty (30) day period and such notice shall specify with particularity the matter disputed the Grantee. 1. In the event the City and the Grantee are unable to resolve the dispute, the matter shall be heard by the City Council at a meeting held not less than five (5) days of the filing of the dispute by the Grantee. The City shall notify the Grantee of the time and place of the City Council hearing and provide the Grantee with an opportunity to be heard. 2. If after hearing the dispute the claim is upheld by the City Council, the City shall provide the Grantee with written findings of fact. The Grantee shall have five (5) working days from such a determination to remedy the violation unless an extension of time is mutually agreed upon by the City and the Grantee. At any time after that five (5) day period, the City may assess fines as indicated in the liquidated damages section. - 3 9 - s-2�-s5 The rights reserved to the City with respect to Section 8-32 .D and 8-32 .E are in addition to all other rights of the City, whether reserved by the Franchise Agreement or authorized by law, and no action, proceeding or exercise of a right with respect to such security or guarantee shall affect any other right the City may have. H. Indemnification to City. 1. By accepting a franchise, the Grantee shall be deemed to have agreed to indemnify and hold harmless, the City, its officers, boards, commissioners, agents, and/or employees against and from all claims, demands, causes of actions, suits, proceedings, and damages of every kind and character, whether legal or equitable in nature in any way arising out of or through or alleged to arise out of or through the acts or omissions of the Grantee or its officers, agents, employees or contractors, regardless of inerit of any of the same, and against all liability to others, and against any loss, costs and expense resulting or arising out of any of the same, including but not limited to any reasonable attorneys fees, accountant fees, expert witness or consultant fees, court costs or per diem expense. Nothing herein shall be deemed to prevent the parties indemnified and held harmless herein from participating in the defense of any litigation by their own counsel at their sole expense. Such participation shall not under any circumstance relieve the Grantee from its duties hereunder for defense against liability or of paying any judgment entered against such indemnified party. 2. Upon demand of the City, made by and through the City attorney, the Grantee shall, at its sole risk and expense, appear in and defend any and all suits, actions or other proceedings, whether judicial, quasijudicial, administrative, legislative, or otherwise, brought or instituted or had by third persons or duly constituted authorities, against or affecting the City, its officers, boards, commissions, agents, or employees, and arising out of Grantee's operation, construction and maintenance of a system under any franchise issued, and for which indemnification is due, pursuant to this Chapter. 3. In the event that a conflict of interest develops between the City and Grantee, the City may, on behalf of itself, and/or any of its officers, boards, commissions, agents or employees, elect to employ, at Grantee's expense, attorneys to appear and defend such actions. 4. The Grantee shall pay and satisfy and shall cause to be paid and satisfied any judgment, decree, order, directive, or demand rendered, made or issued against Grantee, the Franchising Authority, its officers, boards, commissions, or employees in any of these premises and such indemnity shall exist and continue without reference to or limitation by the amount of any bond, policy of insurance, security deposit, undertaking or other assurances required hereunder, or otherwise; provided, that neither Grantee nor the Franchising Authority shall make or enter into any settlement of any claim, demand, cause of action, action, suit or other proceedings, without first obtaining the written consent of the other. - 4 0 - 3-27-95 � � Y 5. Notwithstanding anything to the contrary in this section 8- 32.H, the Grantee shall not be responsible for indemnifying or holding harmless the City, its officers, boards, commissioners, agents and/or employees due to their gross negligence or wilful misconduct. Sec. 8-33. INSPECTION OF PROPERTY AND RECORDS. A. Examination of Property. At all reasonable times, the Grantee shall permit any duly authorized representative of the City to examine all property of the Grantee, and to examine any and all maps and other records kept or maintained by the Grantee or under its control which deal with the operations and property of the Grantee as it pertains to the enforcement of the provisions of this Ordinance or the Franchise Agreement. If any maps or records are not kept in the City, or upon reasonable request made available in the City, and if the Council shall determine that an examination thereof is necessary or appropriate, then travel and maintenance expense necessarily incurred in making such examination shall be paid by the Grantee. B. Reports, Records and Plans. The Grantee shall at all times maintain full and complete plans and records showing the exact location of all cable communications system equipment installed or in use in the streets and other public places in the City. The Grantee shall file with the City, on or before the last day of June of each year, a current map or set of maps showing all cable communications distribution and trunk lines installed and in place in streets and other public places in the City. Upon request from the Franchising Authority, the Grantee will provide records showing any updates and/or changes to the cable system installed or in use in the City. Sec. 8-34. VIOLATIONS. IInlawful operation. It shall be unlawful for any person to construct install or maintain within any street, public way or public right-of-way in the City, or within any other public property of the City, or within any privately owned area within the City which has not yet become a public right-of-way but is designated as proposed right-of-way on any tentative subdivision map approved by the City, equipment or facilities for distributing a cable communications system providing audio and/or video services, unless a Franchise authorizing such use in such street or property or area has first been obtained pursuant to the provisions of this Chapter, and unless such Franchise is in full force and effect. Sec. 8-35. REMEDIES. A. Subject to applicable federal, state and local law and in addition to any other remedy available under this Chapter, a Franchise Agreement or other applicable remedy at law or at equity, the Franchising Authority may, to the extent permitted by law, levy fines and other penalties for failure to comply with the provisions of this Chapter or a Franchise Agreement pursuant to duly enacted ordinances or regulations adopted by the Franchising Authority. B. Rights and Remedies. Al1 rights and remedies given to City and the Grantee by the Franchise Agreement and this Ordinance shall be - 41 - 3-27-95 . � . in addition to and cumulative with any and all other rights or remedies, existing or implied, now or hereafter available to the City or the Grantee, at law or in equity, and such rights and remedies shall not be exclusive, but each and every right and remedy specifically given by the Franchise Agreement and this Ordinance may be exercised from time to time and as often and in such order as may be deemed expedient by the City or the Grantee and the exercise of one or more rights or remedies shall not be deemed a waiver of right to exercise at the same time or thereafter any other right or remedy. Subject to applicable federal and state law, no delay or omission of City or the Grantee to exercise any right or remedy, nor shall any such delay or omission be construed to be a waiver of or acquiescence of any default. The Franchising Authority retains the right, at its sole discretion, to reduce or waive any of the above listed penalties where extenuating circumstances or conditions beyond the control of the Grantee are determined to exist. C. Imposition of liquidated damages or penalties for infractions of this Ordinance or the Franchise Agreement shall not be considered the exclusive remedy and willful and repetitive violations of those provisions may also be considered substantial default for purposes of terminating this Franchise. D. Communications With Requlatory Aqencies. The Grantee shall submit to the City a list of any and all petitions, applications, communications and reports submitted by the Grantee to the FCC or any other federal or state regulatory commission or agency having jurisdiction in respect to any matters directly affecting construction or operation of the cable system. The list shall be provided to the City on a quarterly basis. The City may then request a copy of any such document on the list along with any response thereto. Any filing specifically requested by the City shall be submitted within thirty (30) days of such request. The City shall file with the Grantee a list of any communication it files with any state or federal regulatory agency, unless required otherwise to file a copy of such document with the Grantee. Sec. 8-36. SEVERABILITY. If any section, subsection, sentence, clause or phrase of this Chapter is for any reason held illegal, invalid or unconstitutional by the decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portion hereof. The Council hereby declares that it would have approved this Chapter and each section, subsection, sentence, clause, or phrase hereof, irrespective of the fact that any one or more of the sections, subsections, sentences, clauses or phrases be declared illegal, invalid or unconstitutional. The invalidity of any portion of this Chapter shall not abate, reduce or otherwise affect any consideration or other obligation required of the Grantee of any franchise granted hereunder. - 4 2 - 3-27-95 � �• � Any section or provision of this Ordinance that is construed to be invalid or void shall not affect the remaining sections or provisions which shall remain in full force and effect thereafter. All Ordinances or parts of Ordinances thereof in conflict herewith are hereby repealed to the extent of any such conflict. Sec. 8-37. PERIODIC REVIEW NEGOTIATIONS. As a result of the rapid changes in regulatory, technical, financial, marketing and legal changes in the field of cable communications and the requirement that the Cable Operator meet the needs and interests of the community, the following evaluation provisions shall apply: A. Evaluation sessions may, at the City's option, be conducted beginning with the third and fifth anniversary year of the Franchise Agreement and no more often than every two (2) years thereafter. All evaluation sessions shall be open to the public and notice of the sessions shall be published in the local newspaper. An opinion survey of subscriber satisfaction shall be conducted by the Grantee and the City in conjunction with the evaluation sessions. Topics which may be discussed at the evaluation sessions may include, but are not limited to new technology, system performance, service complaints, programming, FCC rules and regulations, and any other topics permitted under the law or FCC Regulations. B. If, after the public evaluation session, the City determines that there exists a reasonable community need and/or interest in additional channel capacity and/or upgraded facilities or technology, and/or increase in Franchise fee, if permitted by law, the City may by written notification request the Grantee to provide additional channels and/or upgraded facilities or technology. The notice shall also indicate the consideration to be provided to the Grantee on behalf of the City, such as an extension of the Franchise Agreement or increased rates. Within thirty (30) days after receipt of the request, the Grantee shall either agree to the requested changes (at the Grantee's expense) or notify the City that such changes are not warranted under the generally accepted technological industry standards. C. In the event the Grantee notifies the City that the requested changes are unwarranted, the City may request a study to be conducted by an independent consultant (selected by the City and the Grantee) with knowledge and expertise in cable communications. The cost of the study shall be shared equally by the City and the Grantee. D. The consultant shall submit a report as to the feasibility of increasing channel capacity and/or upgraded facilities or - 4 3 - 3-2�-s5 technology, or increase of the Franchise fee, if permitted by law, taking into consideration the cost, the reasonable economic return to the Grantee and the balance of the franchise term. E. Upon receiving the report of the consultant, the City may demand that the Grantee increase channel capacity and/or upgrade facilities and technology, or increase the Franchise fee, if permitted by law. In the event the Grantee refuses, the City may pursue such legal or equitable remedies as may be available. Sec. 8-38. PIIBLICATION COSTS. The Grantee shall assume any reasonable cost of publication of the Franchise as such publication is required by law and such is payable upon the Grantee's acceptance of a Franchise. ARTICLE 2 . This Ordinance shall be in full force and effect ten days after its passage and approval. PASSED AND APPROVED THIS I��� DAY OF � ; , 19 �� . ATTEST: CITY OF CAPE GIRARDEAU, MISSOURI . `,�� . � ��, • Depu City Clerk A. M. Spradling III, or - 4 4 - s-z�-s5