HomeMy WebLinkAboutRES.168.12-18-1985 BILL N0. 85-123 RESOLUTION NO.
A RESOLUTION AUTHORIZING THE CITY MANAGER TO
ENTER INTO AN AGREEMENT WITH THE CAPE
GIRARDEAU CHAMBER OF COMMERCE FOR PROMOTING
CONVENTIONS AND TOURISM
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF CAPE
GIRARDEAU, MISSOURI , AS FOLLOWS:
SECTION 1 . The City Manager on behalf of the City of Cape
Girardeau, Missouri is authorized to enter ito an Agreement
with the Cape Girardeau Chamber of Commerce for promoting
conventions and tourism. A copy of this Agreement is attached
to this Resolution and made a part hereof.
PASSED AND ADOPTED THIS � DAY OF , 1985 .
/���Z�iL,� � i
Howard C. Too e, Mayor
ATTEST:
G�� � y _ ,��Z
�
A vin M. Stoverink , City C er
. .
AGREEMENT
THIS AGREEMENT, made and entered into this day
of , 198 , by and between t�e City of
Cape Girardeau, Missouri , a mun ici pal corporation, hereinafter
referred to as the "City" and the Cape Girardeau Chamber of
Commerce, hereinafter referred to as the "Chamber . "
WITNESSETH:
1 . TERM
This contract shall run from January 1, 1986 to December
31 , 1986 .
2 . SCOPE OF SERVICES
The Chamber will perform services more particularly
described in Exhibit A which is attached hereto and
incorporated herein by reference .
3 . CONTRACT ADMINISTRATION
The City designates its City Manager (or his designated
alternate) as its representative to whom all communications
related to the scope of work , cost, schedule, and personnel
matters shall be directed.
The Chamber designates Robert B. Hendrix, President of the
Chamber (or his designated alternate) as its representative for
all work performed under this contract .
The representatives shall have primary responsibility and
authority on behalf of each party to administer the contract
and to agree upon procedures for coordinating the efforts of
both parties .
4 . FURNISHING INFORMATION
All information , data, and reports as are existing,
available, and necessary for the carrying out of the work shall
be furnished to the Chamber without charge by the City and the
City shall cooperate with the Chamber in every way possible in
carrying out the services .
5 . COPYRIGHTS
The Chamber shall defend, indemnify and hold the City
harmless from any and all claims or causes of action, including
unlimited attorney' s fees and legal expenses , arising out of or
based upon any alleged infringement of any copyright, or any
alleged invasion or inEringement of any right of any third
party in connection with the Chamber 's performance of work
hereunder .
6 . REPORTS
A. Quarterly Reports
The Chamber shall submit an administrative progress report
to the City, on a quarterly basis, which describes the work
performed during the quarter . The report shall be a detaile�
account of every activity undertaken, an evaluation of its
success , the personnel involved, and all funds expended. A
duplicate copy of the financial report will be submitted to the
City Collector who shall have unlimited access to all
accounting records of the Chamber pertaining to this agreement .
B. Yearly Reports
The Chamber shall submit a year-end report no later than
March 1 , 1987 incorporating the information from the monthly
reports and evaluating each step of the program.
C. Other Reports
The Chamber shall submit to the City such other reports as
may be requested or are necessary to inform the City of
problems which require City action .
7 . PERSONNEL
Personnel hired by the Chamber to perform the services
required under this agreement shall not be employees of or have
any contractual relationship with the City. All of the
services required hereunder shall be performed under the
�hamber 's direct supervision and all personnel engaged in the
work shall be fully qualified .
8 . SUBCONTRACTING
None of the work or services covered by this contract shall
be subcontracted or assigned without the written approval of
the City.
9 . PAYMENT
Payments for services under this contract will be made by
the City on a monthly basis. The Chamber shall submit by the
20th of each month, for payment on the lOth of the following
month, a requisition for payment and a statement of services
rendered. The requisition shall be accompanied by proof of
payment or valid bills . The Chamber shall certify that the
payment requested is solely for services rendered under this
2 .
agreement. The City will compensate the Chamber only for costs
actually incurred in the performance of this agreement. It is
expressly understood that in no event will the total
reimbursement under the terms of this contract exceed the sum
of $145 ,000 . It is expressly understood by the parties that
payment to the Chamber for work performed under this contract
shall be made solely from revenues derived from the
hotel/motel/restaurant license tax. In the event that a
statutory tax protest or a lawsuit is filed challenging, in any
way, the validity of this license tax, Chamber may terminate
this contract upon giving written notice of such termination to
the City. The City shall promptly notify Chamber of any such
tax protest or lawsuit.
9A. CASH FLOW RESERVE
The City will make a $10 ,000 .00 cash flow reserve payment
to the Chamber on January 10 , 1986 . This reserve shall be used
by the Chamber solely for items which are reimbursable under
this Contract. Unless otherwise agreed to by the parties in
writing, the $10 ,000 .00 cash flow reserve shall be credited
toward the last payment due under this Contract and the
balance, if any, shall be returned to the City no later than
January 10 , 1987 .
10 . TERMINATION
If , through any cause, the Chamber shall fail to fulfill in
a timely and proper manner its obligations under this contract,
or if the Chamber shall violate any of the covenants ,
agreements or stipulations of this contract, the City shall
thereupon have the right to terminate this contract by giving
written notice to the Chamber of such termination and
specifying the effective day of such termination . The City
may, without cause, terminate this contract upon sixty ( 60 )
days prior written notice . In either such event, the Chamber
and its subcontractors shall cease all work on the project and
all finished or unfinished documents , data, studies , surveys ,
drawings , maps , models, photographs, and reports of other
materials prepared by the Chamber , becomes the property of the
City, and the Chamber shall be entitled to receive just and
equitable compensation for any satisfactory work completed on
the project or on such documents or other materials .
Notwithstanding the above, the Chamber shall not be relieved of
liability to the City for damages sustained by the City by
virtue of any breach of this contract by the Chamber .
11 . RIGHT OF AUDIT
A. Chamber 's Books and Records:
The Chamber shall keep accurate reports and other records
showing in full detail the costs for which the Chamber claims
reimbursement. The City may examine at any time during regular
3 .
.. .
business hours such time and expense reports and other records
at the Chamber ' s office and the Chamber agrees that it will
produce such records whenever reasonably required by the City.
The unrelated general books and financial records of the
Chamber will not be available for examination. Any examination
shall be performed at the expense of the City. If such
examination should disclose that the City has paid the Chamber
for labor hours which have not in fact been worked, for
services not in fact rendered, or for other costs not expended
in accordance with the contract, the Chamber shall refund to
the City an amount equal to any such excesses .
B. Subcontractor 's Books and Records:
The Chamber agrees to include the substance of this section
in all subcontracts to be performed on a cost reimbursable,
hourly rate , or similar basis , giving to the City the right to
audit, at its o�•�n expense, the books and records pertaining to
any such subcontractor .
12 . INSURANCE
During the performance of all work under this contract, or
any subcontracts hereunder , the Chamber shall maintain the
following insurance coverage at no additional cost to the City
and provide satisfactory evidence of coverage prior to the
commencement of any work .
l . Workers ' Compensation - as required by law:
$500 ,000 .
2 . Comprehensive General Liability, including
personal injury and contractual liability with
minimum limits of: $800 ,000 Bodily Injury and
Property Damage combined .
3 . Comprehensive Automobile Liability, including
owned, non-owned, and hired cars , with minimum
limits of: $800 ,000 Bodily Injury and Property
Damage combined.
All evidence issued in supporting these requirements must
provide for the City as an "additional insured" , with a minimum
thirty ( 30 ) day notice of cancellation . All evidence of
insurance is to be sent to the City Manager 's Office , City
Hall , 401 Independence, P. O. Box 617 , Cape Girardeau , Missouri
63701 .
13 . DISCRIMINATION
The Chamber agrees in the performance of this contract not
to discriminate on the basis of race, creed, color , national
origin or ancestry, sex, religion, handicap, or political
opinion or affiliation, against any employee of the Chamber or
4 .
applicant for employment and shall include a similar provision
in all subcontracts let or awarded hereunder .
14 . INDEPENDENT CONTRACTOR
The Chamber is an independent contractor and nothing
contained herein shall constitute or designate the Chamber or
any of its agents or employees as agents or employees of the
City of Cape Girardeau, Missouri .
The Chamber shall not be entitled to any of the benefits
established for the employees of the City nor be covered by the
Workers ' Compensation Program for the City.
15 . INDEMNIFICATION AND LIABILITY
The parties mutually agree to the following:
A. In no event shall the City be liable to the
Chamber for special , indirect, or consequential damages ,
arising out of or in any way connected with a breach of this
contract . No claim or claims of any kind, either separately or
in the aggregate, by the Chamber , against the City, and in any
way arising out of or in any way connected with this contract,
whether based on negligence or breach of contract, shall be
greater in amount that the allowable expenses under paragraph 9 .
B. The Chamber shall defend, indemnify, and hold the
City harmless from and against any and all claims , losses , and
causes o£ action arising out of personal injuries , including
death, and damage to property which are incurred by any person,
including the City, the Chamber or any third party arising out
of or in any way connected with the services performed by the
Chamber pursuant to this agreement .
16 . APPLICABLE LAWS
The Chamber agrees to comply with all laws of the United
States of America, the State of Missouri and the City of Cape
Girardeau which are applicable to work being performed by the
Chamber under this contract .
17 . JURISDICTION
The parties mutually agree that jurisdiction and venue for
purposes of any action resulting from this contract by the
parties shall be in the Cape Girardeau Circuit Court in Cape
Girardeau, Missouri .
19 . NOTICES
All notices required or permitted under and required to be
in writing may be given by first class mail addressed to the
5 .
City Manager at 401 Independence , Cape Girardeau, Missouri
63701 and the Cape Girardeau Chamber of Commerce at 601 r�orth
Kingshighway, Cape Girardeau, Missouri 63701 . The date of
delivery of any notice shall be the date falling on the second
full days after the day of its mailing.
CITY 0 CAPE GIRARDEAU, MISSOURI
� � ��
Ga y A. Eide , ity Manager
ATTEST:
,"
,
f t:� y,ti // �/� X '.!v-t'�5,c=n/',r,
Alvin M. Stoverink , City Clerk
CAPE GIRARDEAU CHAMBER OF COMMERCE
/,.% '� / / ;/ j
_ �
Robert B, en rix, P esi ent
ATTEST:
�. ` �)�7 .
`--�ti1et�' �• .%�/(�(�a,t-c LE E�
Linda L. Minner Office Mana er
Typed Name & Title of SignerJ
6 .
EXHIBIT A
PURPOSE: The Chamber will attempt to develop and expand the
Cape Girardeau travel industry, through marketing
Cape Girardeau as the ideal site for conventions,
meetings and tourist visits .
PROGRAM: I . Image/Logo:
The Chamber will develop a unique logo,
slogan, and color combination to identify
the City of Cape Girardeau .
II . Convention and Tourism Sales Marketing
A. The Chamber will advertise Cape
Girardeau's facilities in areas such as
St. Louis , Chicago and Memphis .
B. The Chamber will conduct a public
relations program to inform travel
related businesses and prospective
conventions and group travel agencies
about Cape Girardeau and its
attractions . This will be done by:
1 . News releases to local , state and
regional media as well as trade
and professional organizations and
publications .
2 . Speeches and Audio Visual
Presentations to local civic and
professional organizations upon
request.
3 . A program to contact for marketing
purposes, the following:
( 1 ) Local organizations
(professional , civic,
cultural , hobby, sports ,
recreational, etc. )
( 2 ) State organizations
( 3 ) Regional Organizations
(Missouri/Illinois/Kentucky/Ten
nessee/Arkansas area )
( 4 ) Business and industrial
organizations
(5 ) Educational and religious
organizations
III . Convention Bidding
The Chamber will have available services
such as:
A. Bid Portfolio including all details of
City facilities and services .
B. Audio-Visual Presentation by Chamber
staff consisting of a slide or video
tour of the City.
C. Customized Bidding consisting of formal
bids by staff for selected meeting site
and hotel .
IV. Convention Planning
The Chamber will :
A. Provide meeting check list to insure
total convention success and
effectiveness .
3. Coordinate auxiliary activities for
spouses and families of convention
goers .
C. Outline publicity strategy.
D. Supply literature for pre-convention
mailings .
V. Convention Implementation
A. The Chamber shall provide registration
services such as:
1 . Typewriters ( jumbo type) for name
tags .
2 . Typists - to assist in
registration and typing of name
badges .
3 . Name badges .
4 . City information packets .
B. The Chamber wi11 coordinate welcoming
addresses with City officials for
official greetings .
VI . Service to Travel Industry
The Chamber will :
A . Conduct "hospitality host" training
sessions for front line personnel .
B. Provide information brochure for
distribution through motels,
restaurants , etc.
C. Contact local "industry" to gather
travel data and discuss mutual needs
and concerns .
D. Produce quarterly newsletter to keep
local travel industry and interested
parties abreast of local , state , and
national developments .
VII . Research for marketing decisions .
The Chamber will:
A. nevelop surveys to measure awareness
and image of Cape Girardeau in primary
markets such as St . Louis , Chicago, and
Memphis .
B. Develop surveys to measure convention
� and tourism expenditures in the
community.
C. Participate in the Missouri Division of
Tourism Annual survey.
D. Tabulate monthly convention activities
and report statistics on number of
conventions , convention days and
economic impact.
VIII . Tour and Travel
The Chamber will :
A. Initiate regional tourism contacts
through groups such as the River
Heritage Association and Missouri
Travel Council , etc.
B. Develop a variety of circle and drive
through tour itineraries .
C. Encourage development of additional
tourist attractions .
. . . 4
s
AGREEMENT
� AGREEMENT, made and�tered into this ��� day
of , 198 , by and between t ��e City of
Cape Girardeau, Missouri , a municipal corporation, hereinafter
referred to as the "City" and the Cape Girardeau Chamber of
Commerce, hereinafter referred to as the "Chamber . "
WITNESSETH:
l . TERM
This contract shall run from January 1, 1986 to December
31 , 1986 .
2 . SCOPE OF SERVICES
The Chamber will perform services more particularly
described in Exhibit A which is attached hereto and
incorporated herein by reference .
3 . CONTRACT ADMINISTRATION
The City designates its City Manager (or his designated
alternate) as its representative to whom all communications
related to the scope of work , cost, schedule, and personnel
matters shall be directed.
The Chamber designates Robert B. Hendrix, President of the
Chamber (or his designated alternate ) as its representative for
all work performed under this contract .
The representatives shall have primary responsibility and
authority on behalf of each party to administer the contract
and to agree upon procedures for coordinating the efforts of
both parties .
4 . FURNISHING INFORMATION
All information, data , and reports as are existing,
available, and necessary for the carrying out of the work shall
be furnished to the Chamber without charge by the City and the
City shall cooperate with the Chamber in every way possible in
carrying out the services .
5 . COPYRIGHTS
The Chamber shall defend, indemnify and hold the City
harmless from any and all claims or causes of action, including
unlimited attorney' s fees and legal expenses , arising out of or
. . . �
F
based upon any alleged infringement of any copyright, or any
alleged invasion or infringement of any right of any third
party in connection with the Chamber 's performance of work
hereunder ,
6 . REPORTS
A. Quarterly Reports
The Chamber shall submit an administrative progress report
to the City, on a quarterly basis, which describes the work
performed during the quarter . The report shall be a detailed
account of every activity undertaken, an evaluation of its
success , the personnel involved, and all funds expended. A
duplicate copy of the financial report will be submitted to the
City Collector who shall have unlimited access to all
accounting records of the Chamber pertaining to this agreement .
B. Yearly Reports
The Chamber shall submit a year-end report no later than
March 1 , 1987 incorporating the information from the monthly
reports and evaluating each step of the program.
C. Other Reports
The Chamber shall submit to the City such other reports as
may be requested or are necessary to inform the City of
problems which require City action .
7 . PERSONNEL
Personnel hired by the Chamber to perform the services
required under this agreement shall not be employees of or have
any contractual relationship with the City. All of the
services required hereunder shall be performed under the
Chamber 's direct supervision and all personnel engaged in the
work shall be fully qualified .
8 . SUBCONTRACTING
None of the work or services covered by this contract shall
be subcontracted or assigned without the written approval of
the City.
9 . PAYMENT
Payments for services under this contract will be made by
the City on a monthly basis. The Chamber shall submit by the
20th of each month, for payment on the lOth of the following
month, a requisition for payment and a statement of services
rendered. The requisition shall be accompanied by proof of
payment or valid bills . The Chamber shall certify that the
payment requested is solely for services rendered under this
2 .
F
agreement. The City will compensate the Chamber only for costs
actually incurred in the performance of this agreement . It is
expressly understood that in no event will the total
reimbursement under the terms of this contract exceed the sum
of $145 ,000 . It is expressly understood by the parties that
payment to the Chamber for work performed under this contract
shall be made solely from revenues derived from the
hotel/motel/restaurant license tax. In the event that a
statutory tax protest or a lawsuit is filed challenging, in any
way, the validity of this license tax, Chamber may terminate
this contract upon giving written notice of such termination to
the City. The City shall promptly notify Chamber of any such
tax protest or lawsuit .
9A. CASH FLOW RESERVE
The City will make a $10 ,000 .00 cash flow reserve payment
to the Chamber on January 10 , 1986 . This reserve shall be used
by the Chamber solely for items which are reimbursable under
this Contract. Unless otherwise agreed to by the parties in
writing, the $10 ,000 .00 cash flow reserve shall be credited
toward the last payment due under this Contract and the
balance, if any, shall be returned to the City no later than
January 10 , 1987 .
10 . TERMINATION
If, through any cause, the Chamber shall fail to fulfill in
a timely and proper manner its obligations under this contract ,
or if the Chamber shall violate any of the covenants,
agreements or stipulations of this contract, the City shall
thereupon have the right to terminate this contract by giving
written notice to the Chamber of such termination and
specifying the effective day of such termination. The City
may, without cause, terminate this contract upon sixty ( 60 )
days prior written notice . In either such event, the Chamber
and its subcontractors shall cease all work on the project and
all finished or unfinished documents , data , studies , surveys ,
drawings , maps , models, photographs, and reports of other
materials prepared by the Chamber , becomes the property of the
City, and the Chamber shall be entitled to receive just and
equitabl� compensation for any satisfactory work completed on
the project or on such documents or other materials .
Notwithstanding the above, the Chamber shall not be relieved of
liability to the City for damages sustained by the City by
virtue of any breach of this contract by the Chamber .
11 . RIGHT OF AUDIT
A. Chamber 's Books and Records:
The Chamber shall keep accurate reports and other records
showing in full detail the costs for which the Chamber claims
reimbursement. The City may examine at any time during regular
3 .
a
business hours such time and expense reports and other records
at the Chamber ' s office and the Chamber agrees that it will
produce such records whenever reasonably required by the City.
The unrelated general books and financial records of the
Chamber will not be available for examination. Any examination
shall be performed at the expense of the City. If such
examination should disclose that the City has paid the Chamber
for labor hours which have not in fact been worked, for
services not in fact rendered, or for other costs not expended
in accordance with the contract, the Chamber shall refund to
the City an amount equal to any such excesses .
B. Subcontractor 's Books and Records:
The Chamber agrees to include the substance of this section
in all subcontracts to be performed on a cost reimbursable,
hourly rate, or similar basis , giving to the City the right to
audit, at its o�•�n expense, the books and records pertaining to
any such subcontractor .
12 . INSURANCE
During the performance of all work under this contract, or
any subcontracts hereunder , the Chamber shall maintain the
following insurance coverage at no additional cost to the City
and provide satisfactory evidence of coverage prior to the
commencement of any work .
l . Workers ' Compensation - as required by law:
$500 ,000 .
2 . Comprehensive General Liability, including
personal injury and contractual liability with
minimum limits of: $800 ,000 Bodily Injury and
Property Damage combined.
3 . Comprehensive Automobile Liability, including
owned, non-owned, and hired cars , with minimum
limits of: $800 ,000 Bodily Injury and Property
Damage combined.
Al1 evidence issued in supporting these requirements must
provide for the City as an "additional insured" , with a minimum
thirty ( 30 ) day notice of cancellation . All evidence of
insurance is to be sent to the City Manager 's Office , City
Hall , 401 Independence, P. O. Box 617 , Cape Girardeau , Missouri
63701 .
13 . DISCRIMINATION
The Chamber agrees in the performance of this contract not
to discriminate on the basis of race, creed, color , national
origin or ancestry, sex, religion , handicap, or political
opinion or affiliation, against any employee of the Chamber or
4 .
v
applicant for employment and shall include a similar provision
in all subcontracts let or awarded hereunder .
14 . INDEPENDENT CONTRACTOR
The Chamber is an independent contractor and nothing
contained herein shall constitute or designate the Chamber or
any of its agents or employees as agents or employees of the
City of Cape Girardeau, Missouri .
The Chamber shall not be entitled to any of the benefits
established for the employees of the City nor be covered by the
Workers ' Compensation Program for the City.
15 . INDEMNIFICATION AND LIABILITY
The parties mutually agree to the following:
A. In no event sh�ll the City be liable to the
Chamber for special , indirect, or consequential damages ,
arising out of or in any way connected with a breach of this
contract . No claim or claims of any kind, either separately or
in the aggregate, by the Chamber , against the City, and in any
way arising out of or in any way connected with this contract,
whether based on negligence or breach of contract, shall be
greater in amount that the allowable expenses under paragraph 9 .
B. The Chamber shall defend, indemnify, and hold the
City harmless from and against any and all claims , losses , and
causes of action arising out of personal injuries, including
deat}i , and damage to property which are incurred by any person,
including the City, the Chamber or any third party arising out
of or in any way connected with the services performed by the
Chamber pursuant to this agreement .
16 . APPLICABLE LAWS
The Chamber agrees to comply with all laws of the United
States of America, the State of Missouri and the City of Cape
Girardeau which are applicable to work being performed by the
Chamber under this contract .
17 . JURISDICTION
The parties mutually agree that jurisdiction and venue for
purposes of any action resulting from this contract by the
parties shall be in the Cape Girardeau Circuit Court in Cape
Girardeau, Missouri .
19 . NOTICES
All notices required or permitted under and required to be
in writing may be given by first class mail addressed to the
5 .
a
City Manager at 401 Independence, Cape Girardeau, Missouri
63701 and the Cape Girardeau Chamber of Commerce at 601 North
Kingshighway, Cape Girardeau, Missouri 63701 . The date of
delivery of any notice shall be the date falling on the second
full days after the day of its mailing.
CITY O CAPE GIRARDEAU, MISSOURI
� � ��
Gary A. Eide, City Manager
ATTEST:
7 ,
A vin M. S overink , City C er
CAPE GIRARDEAU CHAMBER OF COMMERCE
� /.
Robert B. Hendrix, President
ATTEST:
�-.�.cU �. ✓�vvtit��
Typed Name & Title of Signer ]
6 .
�
EXHIBIT A
PURPOSE: The Chamber will attempt to develop and expand the
Cape Girardeau travel industry, through marketing
Cape Girardeau as the ideal site for conventions,
meetings and tourist visits .
PROGRAM: I . Image/Logo:
The Chamber will develop a unique logo,
slogan, and color combination to identify
the City of Cape Girardeau .
II . Convention and Tourism Sales Marketing
A. The Chamber will advertise Cape
Girardeau 's facilities in areas such as
St. Louis , Chicago and Memphis .
B. The Chamber will conduct a public
relations program to inform travel
related businesses and prospective
conventions and group travel agencies
about Cape Girardeau and its
attractions . This will be done by:
l . News releases to local , state and
regional media as well as trade
and professional organizations and
publications .
2 . Speeches and Audio Visual
Presentations to local civic and
professional organizations upon
request.
3 . A program to contact for marketing
purposes, the following:
( 1 ) Local organizations
(professional , civic,
cultural , hobby, sports ,
recreational , etc. )
( 2 ) State organizations
( 3 ) Regional Organizations
( Missouri/Illinois/Kentucky/Ten
nessee/Arkansas area )
( 4 ) Business and industrial
organizations
( 5 ) Educational and religious
organizations
III . Convention Bidding
The Chamber will have available services
such as:
A. Bid Portfolio including all details of
City facilities and services .
B. Audio-Visual Presentation by Chamber
staff consisting of a slide or video
tour of the City.
C. Customized Bidding consisting of formal
bids by staff for selected meeting site
and hotel .
IV. Convention Planning
The rhamber will :
A. Provide meeting check list to insure
total convention success and
effectiveness ,
B. Coordinate auxiliary activities for
spouses and families of convention
goers .
C. Outline publicity strategy.
D. Supply literature for pre-convention
mailings .
V. Convention Implementation
A. The Chamber shall provide registration
services such as:
1 . Typewriters ( jumbo type) for name
tags .
2 . Typists - to assist in
registration and typing of name
badges . '
3 . Name badges .
4 . City information packets .
�. The Chamber will coordinate welcoming
addresses with City officials for
official greetings .
VI . Service to Travel Industry
The Chamber will :
A . Conduct "hospitality host" training
sessions for front line personnel .
B. Provide information brochure for
distribution through motels,
restaurants , etc.
C. Contact local "industry" to gather
travel data and discuss mutual needs
and concerns .
n. Produce quarterly newsletter to keep
local travel industry and interested
parties abreast of local , state, and
national developments .
VII . Research for marketing decisions .
The Chamoer will:
A. Develop surveys to measure awareness
and image of Cape Girardeau in primary
markets such as St . Louis , Chicago, and
Memphis .
B. Develop surveys to measure convention
and tourism expenditures in the
community.
C. Participate in the Missouri Division of
Tourism Annual survey.
D. Tabulate monthly convention activities
and report statistics on number of
conventions , convention days and
economic impact .
VIII . Tour and Travel
The Chamber will :
A. Initiate regional tourism contacts
through groups such as the River
Heritage Association and Missouri
Travel Council, etc.
_ .
a •
13. Develop a variety of circle and drive
through tour itineraries ,
C. Encourage development of additional
tourist attractions .
�
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