HomeMy WebLinkAboutOrd.4993.07-24-2017E IIIL NCI. 1'1-a 08
OAII INAII CIH II CI .
AN CIRMEANCIE AU'➢HCIRIZIlY(l 'IHE CIIT)J MANAGHR IIC1
HXHCIUTE AN AGAEEMHN'II AIM '➢HH CIAPE CIIRAALIHAU
CIOUN'➢Y 7RANSII AU'➢HCIRIM 'IICI HROGIDE FINED
ROUTE BUS S31:4\ICH H FOP 7HE 039A CIF CAPH
C13RAFIDEAU 1JUAIMI 'IHH FISCIAL YEAR END]IG JUNH
3 a , 2 C 18, ANI AEN EWAL FCIR UP '➢O A '➢O'IAYI CIF
F]�E YEARS
BE II ORDAZNEq BY IHE COUNCIL OF THE CI3Y OF CAH H
CIIRARIIEAU , MIL SOUHI , AS MD11 A L :
AR7ICUE 1. 'Ihe Cli ty N.anager, fob and on b ehali of the City
cif Caple CljrardleaL, Nissciuni, is Ileneby z:iuthorizedl to exeaiLte an
Agiieern ent m ith the Cade Girardeau CouritIl 7rarisit ALt horit�l to
plrovide fixed noute bus servj ce for the City of Cape C3irardleau,
Nis.iourj . the Agneement sha=11 be in ciubstainti ally the JorTC
aittacfled hereto ai.i Exhihi t A, mhich document is herehN apipnovedl
by the Citi{ Council, and incorplonaitedl herein hN reference, with
such cihariges therein a:i aihall be applrovedl by the officers of the
City executing the same.
AA7ICIJE I . Mat thin Interga-mernmental Coaperat ions
Agreement is suhject to tfle provisions of the ]niter Gcivernimental
Cloapebation Act, Sections 70.210 et sieq, of the Aevisedl Statutes
oil the State of Mi:isoLri. '➢he City Cllenk is hereby aLthori zedl
to file a copy h a reol w itN th a Clfl ice of the Secretair'� of State
and tfle RaC011der cif Deeds, Capla Girabdleau County.
AA7ICIJE 3. PL rsuant to Section 3 , a 5 (a) of the Chanter of
the City till Cape ClibandleaL , NissaLri, tYl is measure is adlopitedl as
an emergency measure as it cciristitL tea a Bill concerning the
immediate pireservaticin off piublic peace, praperty, Ylealth, saiflety,
or rnoralsi , beeause tN e el fect ive date cif this Aclneement is JL 7 y
1, 3017, aindl the City r.ieeds to be z:ihle to mzike the piayment s
necluibed therein. Accordingly, this ordlinanice will tal4e aflecit
immediately Lpan its passage and apipnoval.
PFJSSEII
AND
f
r
PIPPF CI\ EII IH I91 T " " IIAl OF 4 L W ' zeV- 2 a 17 ,
Harr-{ E . Redli cler , Ma-{ ab
Clerk
TIHIS AGRBEIV ENI, made and ent era d into lliisi ,:Z day oil , , 2017, by and
belween the Clity of Cape Clitaideau, Missouri, a Nuniaipal Claipow lion, I jeinaftat rAer f d to
asi the "City", and the Cape Girardeau County `➢ran9il Aulhority, a ttanssii authority asilablished
pu:u9uarit to Sea tion 213A(I(I of ilhe h(vi9ed Staiules of Misisouri, herainaftei reilerrad 10 a9 the
"CIGCITA".
VGIIIINESSE`➢H:
1) ' lhis Agleement shall comm ( nae on Juhl 1, 2017, and shall be r(newed aulomiatically
ilor siaacesiaivf larms all Orie i j) yeati each, bul shall nut (xaaed N auii +1' rf newal lermai. 111he final
ieriewal ierm of thisi Agte(m(nt shall axpiiie June 30, 2022. Hith(t pary ma)I cancel th( renewal
by giving the other party notice in wr' ling no lessi Than ninety (1901 da)Is prior to the renewal data.
21 beginning JuI)I 1, 1017, CGUIIA agrees to apaiiale a fixed rout( buss cyst( m
wiihlri the C ity a 11 Clape Giv ardeau, M*ssouni. The busesi will opera le IV anida�I Through Frida)I
flam 6:04 a.m. to (Lea p.m., and Slatuliday idiom 9:Oa a.mi. to 6:04 p.rris. A Busi Guide sihowint
additional desatiplians of the programs, including patialiian;ut sanice, buss routes, and initial
servia( tiatess era attached herou as Exhibit "A" arid ar( inaarfoiialad loraini by raJerenca.
C CICITA agroes that fundirig ilom lha City of Cape Girardaaa will nol be t uananteed ibji bus
nou l es adds d wit howl prior appy a va 1 a 111 he Cil y Cloun a il.
3 CGC71A agua es Ilial a a a h vc hia la c pa nal or shall have all required lica nses,
inaluding a valid Vissouri Clhaufkur'<i Licensf, Fadaral 'Transit Administiarian ijI ]➢A: and
MoDOT Licenses, and all other applicable Jedanal and tuts licerisasi, and shall aanspiauousily
displa�I such lioanses along with a photograph of the openalon inside the passenger aompannserrl
of the vehicle that ha or she is opeiialing. Hach vehicle opera:lor shall ba alaan, rieal and courteous
and shall assisl all llassangarss who raquire help inllo and out of the vehiclesi, and carry ariy
pa cllages on groa a ries fon said aiders. CGCIA shall make spa a is 1 a ffbrts to provide tr an sipor ai ion
fon handicapp(d persorss, including semii-amibulailory and wheal chain wars, equal t( IN other
riders provided ft ii in the Agsaerrierst. the vahiala and ramp o)i lift utilized shall conform to lha
raquiiienserrls sspaaified in the Ameniaans wilh Disabilities Acil.
4; In a onsidera lion for the is r-vices provided as desaribed het eirs fiom July 1 lo Jurse 30,
each yeah, the Cily agrees to Iransfar all of its grand allocatioris under Secliors 1107 oil Chaplej
53, `➢itla 49, Uriitecl Stailess coda to the CIGC TA and -l0 11 ay to CGC'IIA the sum of Una Hundred
To n `➢houssand Dollars � 19 110,000.00; a s follows:
Ila; An initial payment of Zlwenly-seven Thousand Pive Hundred Dollars
I 11,100. 00' payable uponi the a iia cul i(n oil this Ag:s c erre ernl ; arid
(Ib Addili(nal paymiernls of 'Iviianly-s:vers `Nowand Five Hundued Dollars
i I111,14 0.00; it heneaf la r on Oa tober 10, 2017, January l a , 2(113, and April 10,
2018.
(Ic; CGC TA siha ll submit to the Cil y in writing a 11 roposa d ll a yma n t amount and
siahadula for fix(d bus route seniiaas by Febniary 1 of eaah yeaj. `➢he paymsenl
amaunl i,u subla(1 to annual approval b)l the City Clauncil during its regular
budgeting pro(ess.
5; Any complaints car(arning Ihe fixed routa bus sysiern received by the Clity shall first
1 a referred to CGUBA, and if not saiisilactoril)l resolved at Thal la)icl, shall be reviewad by the
Mill Mar. ager or his desig nc e.
6; CGC11A agr(es to comiply with all applicable Fedelual, NItatf and C ity lawn acid
regulationis governing the operation of iii businf ss, iricludinig de fledelual 11ivarisil NIminastraiion
(IFFI) of the U lkI. Depariniier l of 7ransporlation and Drug and Alcohol Pegulalionsi all 49 CIFR,
Part 655, and Amf ndad Par? 40.
7' CGC'➢A agr(es ilo maintain ila buses and other aquipmient iri safe and goad operaiirig
condition al all limies.
8; CGC➢A agilees to ind(mnif3l and sav( harmless 1he Clity, its officers, employees,
agernls, senariis ar.d assigns fiom any and all liability, demands, suits an causes ofaation wlial
arise out oil or result fromi CGUBA's operations her( in. CICICIT,�I furlh(r agrees to provide
liability insurance ini th( miinnmium amount of One Million Dollars 1191,400,000.00; peiu
o(currena f for bodily igjury and Soli propertil damage, and a utornobile liabiliq insuran(( in tha
sarne amounil . Works rs' compensation in sutiana o to pilo l (ct Ihe coritracl a r against all a la imis
under Ihe Worketis' Compersation Law oil Ihe Siaie of IVl isisouri, and amployer's liability
inauranae ini an amourrl oil riot less than 'Hwenly-five Thousand Dollars ilk 7 9,4 00.00; per persor
to piolecl CIGC111A agairisl any alaims which far any reasan do not fall under the provisional of
IN Workeius' Conipensalion Law. CGCITIA will provide IN Clity with Clfrtifiaatcs ail lnsuranaa
foii ilhe inauranae coveivage r(quiied herein.
9' CGCI111A shall comply with all laws, ordinarices and executive ordt rs relating to
riondisciarnination, and shall not discriminat( agains-1 any f miployee or applicant soil amployrtleri l
because of race, oreod, aalor, riatioial origins or sex, and shall nol deny Ihe s(rvicos to b(
r( nda ra d un der 1 his Agra a ma nt to any person bee a use of rata, area d, a ola r, nat for al a rigir. , sex or
handicap.
10; CGCIIIA shall not assign all an any poiitian of -This Qlgroem(nt wi-lhout prior wriitler
coni se nt of tha Clity.
:I :I; Me Cily shall have lho right to lerminat( this Agreemieni iii the evf n1 CGCITA fails
-lo comply will ori aiihe provisions oifthiai Agiieemenl or by any act or omissior. -Thal violates ary
-lerni or aondiiior h( n a fl, becomes insolvent, unable or unwilling to pay its d( bts, an is adjudged
a bankrupl, or attomipis to a`iada any of Ile terms of thla P.Iggeamant, or prac-liaes arty fhiaud or
deco it or the Clity or its a itiz( r s. The Clity may exercise i-1 s iuig ht of t( rminail for by s(rvinig no -1 is e
of such inienlion to -lernuinata al least sevf n (7; days in advance oil th( eff( ative dale of -Ih(
'I ermin at ior. .
12 Whenever undor the teiirnsi of this Agieemenl either paiiy shall be permitted to give
nolica to the other, such notice shall ba in writing, and if to be served on the C ity, it shall ba
doerried 51eiived when deposited in the Unito(I St at ea Mail, cer ifled, and addiiessied la :
City Manages
City Hall
401 Independenaa, P.O. Ha x 617
Cape Ghancloau, MO 63702-0617
ar when handed to Mlle CiIil Nanageiii al CliIil Hall, and if to ba seriiod upon CICICITA, -hen it shall
ba deemied serried when deposited in -Ihe United Staten Mail, ceriified, and addressed 10:
Executive Director
Cape Cliaiardeau County 1i ansiil Aulhority
937 Broa dwa y, 9luite 200
Cape Clinardoau, MO 63701
or when handed to the Hxaautiva 11iYectoi of (IGCfI1A.
'13; CICICITA will maintain its cenfial business allfrce and dispatching saniice in the
City of Capa Girardeau, Missou i and will mainlain a too at -lelepliono numbed for dispatching,
scheduling, inqui is s and complaints, In addition, a l least two Q2' of CICICTA's flva ill) peiison
Boaiid oil Di:uoclors shall be iiasidents of the Cily a ll (Tape Giraideau.
'14; At least five (15; days prion to o a ah quay erly paynuo nt due fra mi tha Cit�l herein,
CG(I7111A shall submit to IN Clity a deport showing the numbor of tides initialed in (tape
Girardeau on the fixed mute bus systam during 111a1 quarieu. the numibeu oil tides should show
14le day oil the weal and fixed ioule used ibr t1le bus serviaa. Iha Cily's neaaillt oil this usage
sport shall be a as ndilion pneaedenl to any paymienls clue under this Agiieemieml.
.15; CG(ITIA will sul miii a copy oil �s audiled finanaial statomiants Ami the fiscal year
ending Jun e 30,1 a C itfi I no later 1 han Dec emiben 311 a i 1 he sa ma calendar ya ar.
16; CGCITA will submit the Ulu wing to the (lily within 10 days aftan the end of
eaah quarle7: ill Depracialian schedule for all vahialas used in providing the fixed route bus
so rNice. � I chs duly shall ina ludo cost oil each vo hia to , as a umulata d depra a is I is n, and amount al
givantsi hinds usad to purahase the equipmant 112) Mileagu schedule that shows IN and of quartan
miloage ibr all vahialas usad in pnovidingl tle fixed route bus service ill) Repair sahodule thal
shows the quar erly iiepair costa fan all vahialas used in providing the fixacl noule bus service +l)
Ila bon schedule 111x1 shows latal man ha urs used in oparating tie fixed nouile bus system during
elf e quart en (l5' A o a ll y of all g:ua nt neiml ansa ma nt requesitsi submits ed du •ing the quare esu (16; Tlhe
amount ail fins na is 1 support collect ed from par no rsi to a ail ed in Clape Gira rda a u lloi the bus serivice
and -Tc total a nua unt of suppor a ollea to ( I frorn all pail ies for 1 he 1 usi sieuvio a ibr the quarto r l7)
ric la rshill numbensi for aa ch fixed bus nou 1 e during the quar er.
11) In order la pravide riecesisaiy flexibility ibr the ailfeclive axecwlion of this
Agueemienll, whana)i(ir both Cita ar d CIGCIA1 miulually agraa, a11En8as 110 thisi pl�r(iamant miay be
eilfecll ed by ph eing 111 emi in written form and ina a rpo:ua 1 ing tha mi into this Aggeemient as an
amendmieml .
U) This Ag;iieemienl corisli1utas the eWira Aggeemeni beween the parties with ueipaat to
ills subject matleii, and arty pjiior agraarrienls, Lind( ritandinga, or other miatlars, whath(r atal on
vv>I itt(n, ra of na fulr 1 a r fora e or (ilfecl .
IIN W"IISS WHHRECIA, the par ias hereo have executed this Agreement
the day and year fiiisl above wr i lt( n.
CITY OH CAFE G]IRARIIHAU, M11S$(lU1V
Hy
A. Meyey,; Clity
ATTEST:
;iiuce Tayloii, E d"pu'y City Cllark
SIATH OFF MISSOURI )
) is.
C ounty of Cape Girard(a u I
On this day of , 1017, before me appeared Scot 11 A. Meye11, to
m( peusonally known, who, b(inj by rni( duly iworri, (lid sE y that he is th( (lily Mana g (r of the
Clity of Cape Girardeau, N issoul i, a Nunicil1aI Clorpoualian of Ih( 'k tate of Misjauri, and Thal th(
steal affixed 1a the fouegoing inslrumierit is Ih( steal oll said City and that the said instrument was
signed and sealed in ba haul ail th( City 1 y the a uthoril1,I of ills Cita C a until and as kna wl( dga ( I
said instrument to be the fre( as 1 and d(ad of the (lily.
IN '11HSTWUNY WHERE OF, l have her(unto a(t miy hand an d ailfim d my official sa a 1,
a1 my oilfra( in Capa Cliraiideau, M issotuk, th( day d y(ar first abov( writieri.
Aearyy'�Public
a HONDA LAP C1 STER
NOW
my commissici 1XPITIs
_
F'e bruar i D , Z 20
cr `I El L .=
..,
" �l •' .. off'
s3oo�l acun qy
�DA�SS
Commission #123901!16
CAFI GIR.� RI]EAU CICIUT '➢Y 7RAINAI
AU , URI
TIY
Ey
a m Mogofnicki, Exficutiva Dina ata n
ATTF �I1:
Name and 'Hilla all Signar
My Commiisisiori Expires:
I'HATH OH N ISSOURI
sa.
Clounily oil Capa Clirandeau
A
On ilhis �7 day of `"���'J,�-; , 2011, baib:ua mie appeared lam Mogelnicki,
la me peviionally krlownu, who, being by ma duly swoiin, did say that ha is the Hxecu liva Iliieaton
oil the Clape Girandeau Claunty Ikansii Authornily, a Iransiit authoaiiy established pwusivani io
Sao lion 238.400 oil iha Iaevised Statutes all Missiouri, and that the said ins-lrumant was siipud in
behalf oil the Clape Clinawdeau Court3j Riarnsil Aluthonitil and aaknowledged said insbiumant to be
Iha free aai and daed of ihle Clapa Girandeau County, Tnanait Authority.
IN THISAWONY WHERHOH, l have Ilarounto set my hand and affixad my offlaial seal
at my a $face Mlle day and yeah finsl above wm ittani,
"itk-11(j'
r
Na tarry f ublia
My Co mmissiion Hxpines:
KIrr t arty N . 4INKIL
Noi airy Plt t Ila Nevi aryl Seal
`Ifai a of MIS
Cape C IWancleau C clu N y
Co s iard
Clarrl E pIr i 46 05,17021]
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Cl. pe Girar�leau TransU Awlhorit�l Buy Service
The pied line (soutl ) sernuaes the folium ing cies linalim:
lin the following orclet
'Jo deter nine tha. pill up time at tl a dash 6 sdducss
1
94 the tim4 oll the highlighted stop pi est ding ou 1 sta p
CTA Red Line (South) MONDAY -FRIDAY Schedule
-DL' r ART3-
937
BROADWAY
6:15 AM/
7:*5 _M/
8:15 AM/8:45 AM
9:15 AM/9:45 AM
10:15 AM/10:45 AM
]I:15 ANV11:45 AM
12:15 PM/12:45 PM
1:15 PM/1:45 Pin
2:15 PM .45 PM
3:15 PM/3:45 PM
4:15 PM/
5:15 PMI
-ARR.LV E3 -
TOWN PLAZA
5:30 AND
7:30 AMI
8:30 AivV9:00 AM
9:30 AM/10:00 AM
10:30 AM/11:00 AM
11:30 AM/12:00 PM
12:30 PM/1:00 PM
1:30 rM/2:00 rivr
2:30 PM/3:00 PM
3:30 PM14:00 PM
4:30 PM/
5:30 PM
-HRRJLVr,S-
WAL-MART
6:35 Ami
7:35 AMI
8:35 AM/9:05 AM
9:35 ANU10:05 AM
10:35 ANV11:05 AM
11:35 AM112:05 PM
12:35 PM/1:05 PM
1:35 PM/2:05 PM
2.35 PM/3:05 PM
3:35 PM/4:05 PM
4:35 PM/
5:35 PMI
CT.-. Red Line (South) S,-�TURD.yY Schedule
-ARRIVES-
S E HOSPITAL
WEST
6:45 AMI
7:45 AM/
8:,5 _M/9;._5 —M
9:45 AM/10:15 AM
10:45 AM/11:15 AM
11:45 AM/12:15 PM
12:45 PM/1.15 PM
1:,5 PM/2:15 PM
2:45 PM/3:15 PM
3:45 PM/4:15 PM
4:45 PM)
5:45 PM/
-ARRIVES-
MALL
6:55 AMI
7:55 AM/
8:55 AM/9::, —Y.
9:55 AM1 0:25 AM
10:55 AM/11:25 AM
11:55 PM/i2:25 PM
12:55 PM/1:25 PM
x:55 PM/2::5 PM
2:55 PM3:25 Pm
3:55 PM/4:25 PM
4:55 PMI
5:55 PMI
-ARRIVES-
TOWN PLAZA
7:05 A.vu
8:05 AMI
9:05 nM/9:35 AM
10:05 AM/10:35 AM
11:05 AM/1i:35 Am
12:05 PM/12:35 PM
1.:05 PM/I:35 PM
2:05 PM/2:35 PM
3:05 PM13:35 PM
4:05 PMA.35 PM
5:05 PM/
6:05 PM/
-DEPARTS-
-ARRIVES-
-ARRIVES-
-AKKIVLS-
-ARRIVLJ-
-ARRIVES-
937
TOWN PLAZA
WAL-wiART
S E HvSPITAL
MALL
TOWNPLAZA
BROADWAY
WEST
9:15 AM
9:30 AM
9:40 AM
9:50 AM
10:00 AM
10:10 AM
10:15 AM
10:30 AM
10:40 AM
10:50 AM
11:00 AM
11:10 AM
E:15 —M
11:30 —M
11:40 —M
11:50 AM
12:00 PM
12:10 PM
.2:-.5 P,,,
1::.,0 . M
iF.40 PM
12:50 PM
1:00 PM
1:10 PM
1:15 PM
1:30 PM
1:40 PM
1:0a ; M
z: -o
2:15 PM
2:30 PM
2:40 PM
2:50 PM
3:00 PM
3:10 PM
3:15 PM
3:30 PM
3:40 PM
3:50 PM
4:00 PM
4:4 PM
4:15 YM
4:30 PM
4:40 PM
4:50 PM
5:00 PM
5:10 PM/
5:15 PM
5:30 PM
5:40 PM
5:50 PM
6:00 PM
6:10 PM
'ARRIVAL AND DEPATuRr. TMLES ARE APPROXIMATE.
*CTA FIXED B V 5 RUuTE WILL BE CLOSED THE FOLLOWING DAYS: Lsbe-, Vetemm-n, Tha .ksg:. i. -.g, Chp:..tm�., =-..d Ne . Yea. a .
*CTA F,XE„ BUS ROUTE WILL NOT OPER_TE WHEN ROADS ARE HAZARDOUS, SERVICES WILL BE RESUMED WHEN ROADS ARE CLEARED.
*CARRY ON BAGS ARE LIMITED TO NO MORE TH-N , BAGS PER CUSTOMER AND CANNOT TAKE UP ADDITIONAL SEATS.
* CUSTOMER IS RESPON5IBLE FOR THE LOADING & UN LOADING OF CARRY ONS.
*NO CONSUMPTION OF FOOD OR DRINK ALLOWED ON THE BUS
City Hall
44 North lJorim eii
Pali k & Main
Souilh East Ho�pilal
la datern inethe nick tin tirre at t} c do shied addr4 ss
u se tic tine @I th+i high lip I ted stop ®nereding youii sioll
CTA Blue Line (North) MONDAY -FRIDAY Schedule
-liEYAK'I'S-
-AKRIVES-
-AmKlyhs-
-Axxlyhs-
-Axxly r.5-
-Axnlvr,5-
-AxI(1yr,5-
957
._E,.TLTNG /
SOUTH EAST
TOWN PLAZ_
FOOD GIANT
1131
TOWN PLAZA
BROADWAY
OLD SPRIG
HOSPITAL
KINGSHGHWY
6:00 AM
6:10 AM
6:25 AM
6:30 AMI
6:35 AM
6:45 AM
6:50 AM.
7:00 AM
7:10 AM
7:25 AM
7:30 AM
7:35 AM
7:45 AM
7:50 AM
8:00 AM
8:10 AM
8:25 AM
8:30 AM
8:35 AM
8.45 AM
8:50 AM
9:.0 n—,
7:.-0 -M
9:25 nM
9:30 AM
9:35 —M
9:45 AM
9:50 AM
10:00 AM
10:10 AM
10:25 AM.
iu: w Ana
a.v:3� AM
10:45 AM
10:50 -M
11:00 AM
11:10 AM
11:25 AM
11:30 AM
11:35 AM
�:+5
t1:50 AM
1,2:00 PM
12:10 PM
12:25 PM
12:30 PM
I2.35 PM
12:45 PM
12:50 PM
1:00 PM
1:10 PM.
1:25 PM
1:30 PM
1:35 PM
1:45 PM
1:50 PM
2.00 PM
2:10 PM
2:25 PM
2:30 PM'
2:35 PM
2:45 PM
2:50 PM
3.00 PM
3:10 PM
3:25 PM
x:30 -M
3:35 PM
3:45 PM
3:50 PM
4.00 PM
4:10 PM
4:25 PM
4:30 PM
4:35 PM
4:45 PM
4:50 PM
5:00 PM
5:10 PM
5:25 PM
5:30 PM
5:35 rM
5:45 PM
5:50 PM
CTA Blue Line
(North) SATURDAY
Schedule
-LPV,rAM15-
-AMMIvr,5-
-Arumtvr.n-
-ArLrUvra-
-Az%jmavr5-
-nnnivr,5-
-ARRIVES-
937
BERTLING 1
SOUTH EAST
TOWN PLAZA
FOOD GIANT
1131
TOWN PLAZA
BROADWAY
OLD SPRIGG
HOSPITAL
KINGSHGHWY
9:00 AM
9:10 AM
9:25 AM
9:30 AM
9:35 AM
9:45 AM
9:50 AM
10:00 -M
, 0:-.0 AM
10:25 nM
10:30 AM
10:35 -M
10:45 AM
10.50 AM
11.00 AM
11:10 AM
11:25 AM
11:30 AM
11:35
1.-:50 AM
12:00 PM
12:10 PM
12:25 PM
12:30 PM
12:35 PM
12:45 PM
12:50 PM
1:00 PM
1:10 PM
1:25 PM
1:30 PM
1:35 PM
1:45 PM
1:50 PM
2:00 PM
2:10 PM
2:25 PM
2:30 PM
2:35 PM
2:45 PM
2.50 PM
3:00 PM
3:1.0 PI -1.
3:25 PM
3:30PM
3:35 PM
3:45 PM
3:50 PM
4:00 PM
4:10 PM
4:25 PM
4:30 PM
x35._M
+:,5 ,-M
�:� PM
5:00 PM
5:10 PM
5:25 PM
5:30 PM
5:35 PM
5:45 PM
5:50 PM
*ARRIVAL AND DEPATURE TIMES ARE APPROXIMATE.
*CTA FIXED BUS'ROUTE WILL BE CLOSED THE FOLLOWING DAYS: Me ... e. -.;J, L=be.-, Vzte. D=y, Th=-.ksgi7:..g, Ch.:ot... =. =-.d N.- Yc=.
"CTA FIXED BuS ROUTE WILL NOT OPERATE WHEN ROADS AHE HAZARDOUS, SERVICES WILL BE RESUMED WHEN ROADS ARE CLEARED.
*CxRR 1 ON BxGS xRE i,lnaiiEu a0 o0 miORE LILMI Y nnGS rER CUSTOiTAR nN» CnrsNOT TAKE UP ADDITIONAL SEATS.
*CUSTOMER IS RESPONSIBLE FOR THE LOADING & UN LOADING OF CARRY ONS.
*NO CONSUMPTION OF NOOD OK DRINK ALLOWED ON THE Bus
CAPECOU44
MONAMAR
CER11FIC ®IF UfA BILI'MY IliSURA N
IA07113!7/1310nl2097
7
THIS CERTIFICA79 19 ISS LIED AS A MATIIE R 01 IN■ORMAMON ONLY A1`1D CONFERS NO RIGHTS OF ON THE CERTIRICATE FIDE DER. THIS
CERTIRICATE DOES 1`107 A■RIRMATII IE LY OR NEGATIVEL) AMEND, EXTEND OR Al 1ER 711E Q OVE RR GO A RRORDED B 1 THE I d L ICINS
BELOW. TH13 CERTIRICATE OF INSURANCE DOSIS 1101 CONSIITUTE A 00N1RA CT BETWEEN VIE ISSUING INSURER (S), AUIHan IZEB
REPRESE1`11ATIl18 OR PRODUCER, AND THE CERTIRICATE HOLDER.
Ile PORTANT: If t1 a certificate f older is a n A D D ITIONAI INSURE B, the palieg(ies) must I a+le ADDIIIONAL INSURED grovisia r1 or be 41 ndersecl.
If SLIE ROUA LION IS WA LVED, SlI jeet to tFe terms and ea nditiolls of the palieM, eertaie policies may require en enclorlellnt. A ltatame nt a n
this ce rtificate does r at ca I r rights tc t1 a certificate 1 alder in lie u of a ucI endorsement(s).
RNC ❑1 1
Missouri General Ing Urarl CEI Agll nCjl
Cha Arnold Ins orae a Age nc}1
875 1,11lHighv�lay(
Cape GirardcaII, MO E3,301
CA0MeCT
PHONE FAX
(A1C, Ne, Et): (314) 432-6464 Ale, No :(314) 9 9:1-9 8:1 i
EMAIL
a❑❑RE :
INSURERS AFFORDING COVERAGE NAIC 4
INSURER A: Savers Property and Casuatly 16551
0110 112811
III RI 0
INSURERB:AIG Specialty Insurance Company 26883
INSURER C: Missouri Employers Mutual Ins 10191
Cape Ccunt}' TransitAutl aril}
INSURER D:
937Brazilway9te 301
Cage Girarcleau, MO 13;101
INSURER E
INSURER F
$
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
THIS IS T4 UBRTIF`I IHAI IHS POLICIIEI OF INSLIRAN CEI L13TME REIOWHA�IB BBE1113aUIE W THE! INSURED NAMED ABOVE ROM TIE P011011IBRIGE
R III ICA! El. NOTVUTI STA NE R l0 ANY REQLHRI6IBNT, IEW I OR COI` 1O (TION (If AN` I B 0 NTRACI OR G THIR DOO LIME! II VVI1H R BSIBCT TO WR ICH THIS
CIRIIRICATE MAII BE ISS LIED OR MA`I MER1Al11, IIHE INSURANCE ARIC RDED Ill IHI IO LIG INS OBS(IRIB9E FIEBBOIISSUM JFICTTOALL HETIRMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY FIAVM BARN R L DL a BD BY RAID a LAIAIS.
INSR
LTR
1YR1OFIIISIIRAI
ADDL
INSD
SUBR
WVD
F41LIC)1N11NB11
POLICY EFF
MMI❑❑YYYY
POLICY EXP
❑
LIMITS
A
X 41CMPIERCIAI aEfIIRALLIABILITI
01 AIM:l C Oa C L IH
CP0003027
11101!.117
0110 112811
EACH OCCURRENCE $ 1,000,000
DAMAGE TO RENTED 100,000
PREM! E occur a ce $
MED EXP (Any one arson $ 5,000
PERSONAL & ADV INJURY $ 1,000,000
GENTAICILop- IIIIFII' ,FPI II ISPEIR:
R OLIO' I 19C� L q 0
OTHER:
GENERAL AGGREGATE $ 2'000'000
PRODUCTS - COI AGG $ 2,000,000
$
A L"IOh10111■
LIABILITY
A I f I ITa
aWNID IIFIMDLILEE
A UgH119 (11 IL)I X A 1pplTa Sys,
A -111 5 C I ILII PIU7(S OI I'd
1
06 -CA -084609766-1
01101/2117
01/01/2191
COMBcIN'FD SINGLE UNIT
Eaacde t $ 1'000'000
BODILY INJURY Perperson) $
BODILY INJURY Per accident $
P 0accidenDAMAGE $
TIMI RELL1 LIA1
IXC ISE IIAN
OOCUR
CLA IF 10 -AIA[ I
EACH OCCURRENCE $
AGGREGATE $
1 EL RETENTION $
$
C
WORKERS COMPENSATION
AND EMPLOYERLIABILITY
S
ANY PROPRIETORIPARTNERIEXECUTIVE I�
OFFICERIMEMBER EXCLUDED?
(Mandatory In NH1
If ES describe under
DESCRIPTION OF OPERATIONS below
NIA
zoafllsl-oa
14lO1l2117
C410112011E
PER OTH-
X ER
L EACH ACCIDENT $ 100'000
E. L. DISEASE - EA EMPLOYEE $ 100'000
$00,000
E.L. DISEASE - POLICY LIMIT $
DISC RIPIIC I I OF OF ERAIIC I I� I L a C A TIOIIS / VEI II( LBS (AUOR D 101, A - Iditional Reread s Sct ei lule, may be all fact ed If Clore space is required)
City efCage Girardcau
A101 Irclepe nde nc e
Cape Girardeau, MO 63701
SI C L L11 AI Ill OR 1H■ AB( 11E O ESQ RIE EI POLI( IE3 Bill LED 1 BIC F E
TFIBBXIIRAII(N DAII TI 9RIC F, N11148 VIII L 131 LEI IVIRID IFI
AC4C FDA 1-10EVIIT1- 111- E FOI ICY PIC VISIOMIS.
AUIIIOIIZELI REFRN9NIII4TIV8
�r
ACORD 39 (3 01110:) CI 1 S 89 -211 15 AICORD CORPORA110tl. All rigf is re a e rve c1.
TI c ACOR D nary e a nd logo a re ragicte red marl s 4 f ACORD
NAME TITLE
DaviQ Warren BoarM MemMer
Jean Kurre
Boar'u MemMer
Scott Ringwald
Boaru President
coag Ri,hard.
board Member
B;II Barry
Board Sr�r—riry
Tern MegelnieRi
E;zeeetive DiT eetor
CAPE GIRARDEAU COUNTY TRANSIT AUTHORITY
BOARD OF DIRECTORS AND OFFICERS
PHONE MOBILE EMAIL
270-1956 fd u�r
243-4318 243-4318 onXurreP,hoLrna.ii.cor„
986-5532 225-3474 scoitrinPwaldL rnanteomervbank.com
450-2624 ddchards-serro.edu
334-9363 225-8767 baTr Tical. c9aRcs. r7ci
837-8371 $rnoII�i si Clci
ADDRESS
CITY
STATE
ZIP
815 Grt-rn Meade-.. Dr.
laek„en
MO
63755
2531 Boin6r0ge
1aeR.,en
MO
63755
1671 Helms'uale
Cape Girar'ueau
MO
63701
PO Box 915
Cape Girar'ueau
MO
63702
212Y wood Hollow Court
Cape Girardeau
MO
63701
3556 PFia—anz Cuva -�riva
Capa G;rardeaa
IeIO
63701
Cape
Girardeau
Trarsit Authufty
Al,
Updated 2013
Updata6 2016
I a a V I Comb N menta ry Para-tra i sit Mai
Elect ion -I - Identification oll Entity %C ubmitting 'It a Plan
Clape Gii a ideau County Transit Auihoilityj
937 Broa dway, Suite 21(IQ
Clape Girardeau, N O 6370'1
ilelept one: 573-33!1-5533
Fa)i: '1173-334,4872
Ebieatithie DilElatoll: Ilam Mogelniaki
flec'lion 2 Description of Fried-FIWEi service
Cape Girai deau Clounbl-lransi'I Authority (CGCIA) operates a fi) ed bus rautE1
system that extends Imam a nesidential area sauth of the downtown to the retail
d&ielaq ment west of 1-55. Theme ane tvr a 111XEid bus nautes with ilhree (3) busEls
pno%iding headway a1 aF pmoximately 3a-60 minutes.
The sysiEim pmo�ii(les as cess to two t aspitals, numerous medical clinics, the
public libnary, ne-lail loca'lians suah as West nark N all, Wal -marl, and Tangei, Cite
Hall, and numerous Family aniented arEias among others.
ThEi system aperates Manda)l-Fniday between the hOLINS of 6 am and 6 prri and
on Saturdays Irom 9 arra -la 5 prri.
FlarEis may bu paid pet trip an a monthly pass may be purchased. The general
Q ublia is changed $2.00 nEm trip. Manthly passes rria)l be F umct asEid lar $35.a0.
Twa vieEik passes are wiailat le at $ 2CI.Oa.
Seniors, 60 gleams and aldEin, and disabled ane charged s.i.cla per.
In 2005, a transit needs assessment was canducted bbl SMI -5G. llhai s-ludy,
with -It a associated maps and tables, is inaorpoma-led bbl nEiferEince in'la this plan.
nhe populatian living wilt in 1hneE1-laurihs mile cdthEi Mied••moute is appraximately
22, 000.
CIGC-1A av+ins 4 "dans an ct assis" that arEi openaied an the fi) ed.-naute. (Inly
three arEi in servicEi at any ane lime, providing ane baa kup. All four ►iehiclEis amu
handicapped accessible.
eciion 3 - Description cK Elxis ting Pana-tnansit EEiryices
CIGC7A offers Fara-ti an sit sEiruice to pensons living wit hir three-faurths of a mile
art IhEi fixed route. IIhe r-Iaulheast Misscunii AlliancEi Iom [Iisatiliiy (%ADI) providEis
tmanspodation to their clients luting in the county, ilhe sheltemed workshop alsa
provides tnansportaiion to its clients. ilhese services will reduce the dEimand ikir
complementary vara-iransii, CIGC1IA does not mel)l on these systems to pmo►iicle
sen ice dL a to lack o-1 a apaa ity.
a a (I 1A Cii m Ili M( rfa ry Para-tra ■€ it Plai
ThEi service provided compliEis with the rEiquiwMElr is o-149 CFFI Fla r1 37.13'1 in
thal:
(a) (') (i) Clomplementary Flana-lna nsii service is available icer niders
who live within II ree-ioc rihs of a mile oil the fixEid route and wrlhir a th ree-110L rihs
mild radius from an) lterminus,
(a) ('1) (ii) At the timEl the fixed route was implemented, NMI were n o
small anus out: ide to con idons but sunclunded by them.
(a) (1; (iii) Clorrlplemer iary Faia-transit is provided only within the
thrEre- lourths milEi i an gE _
(a) (') (iv) -nhe core sEirmice anea is defin ed as the al ea in whia I
aonridors with a vtiicllh of fhreiEi-flourihs of a mile on eaah sidEl of a Bled nou-le
merge Together s uch Ihat, vtiith lErw and srrlall exceptions, all onigin9 and
destinations within It a area aim served,
(b) ('1) Reseruailon' for s err ice may be made during nonmal
k usine9s he urs: (Monday-`laiurday, 3 am - e :30 pm) (aflEu hours pleasEl call
137-33f -5533, ex. All 4 and lElal ie a MOssage)
(b) (2) C1(3CFA pnovides pickup up limEls no mane char 30 minutes
k eiorel on after the nequeslEid depar wire timEls.
(b) (3) CIaCHA providEls complemleniary Pane allransit seRiCEl upon
demand and, at ih a curnent time, does not I equine 21 -hour ac vanc a 00s eruations
a: allowed ur der A101A.
(b) (4) CIGMA punmiis advancEl scheduling un to '14 days in
advance of a Trip. Any ahange in sal Eldt ling will be comply vuith the public
noiilication negUiremenis of Flar 37.131 (b) and (c).
(c) CGC 7A trans 'Ion complementary F ana--trans it will not exceEid
twic(i ihu larel -That would bEr a harged flol a comparable iiip on ih a fixErd nouie.
Caregivers accompanying a pens on Elligible 'Ion complemen-lary Flara=lnansit miill
be charged,l[ a same Aare as th(i OdEln.
(d) CGCITA does ncrt impase any rest) iclions c n snip purpose
and dces not pricrrilize trips .
(Er) The comnlerrlenlary F ana-iransi-1 is a vailable the s amu days
and hours as Ih a Mixed-rouie 3 e ice.
(f] (1) ThErre ane no IErsiiicticrns on 1h(i number all trips a rider mail
request.
(f] (2) CGCITA dock not place nElw eligible niders on waiting lists
dlLlelicr lack of capacity. Additional llehiclEls aye available to providel servicel'Ion
anal sudden increase in serrice demand.
(f] (3) CGCTA adminisil alive slafl will review trig sheets and alh all
doaurrienis to EMS ure '1; picl ups are made in a Timely manner, 2) trip ( enials and
missed -1 nips are kEih 1 -Io a minimum, ar d 3) tnih s will not be denied based on
excEissivei length.
U GCI AI C c mPle mer tory F are-tra is it Rai
Sect ion 4 — Man to F rovide Clomplemeniary F aila-lransil
CIGCTFI has vehicles available -la provide corniplemeniary Fana-Uansii J a same
houils and days as the fi) ied-rou-1 e service, Based on demographia inkirmation
contained in the 'lnansi-1 siLidy, an E stimE le cif demand has bE en developed as
iCIIIC Ws:
CapE Qirardeau
Area within 3/ mile o1
fixed i ouie
Flo ulation 35,319
22,000
Age 65+ 9,483
3,399
Mobility Limited (age 16+ 1,897
1,176
CGC-fA initially made the assumplion that oil the at ove groups; appi axima lely '10
percent would be unable 4lo access the flixed nou le, resulting in 458 poleniial
riders. If each rider wene to make '15 (rips pen month (E stimalE I(Im the ADA
Para -transit Handbook), the derniand would have been lion 6,870 nides per month.
If 11ou i rides were given per houu (bE sed on a s hailed ride eoncep'l), the hauls cif
service PE r month (1,718) divided t y 4.3 wElel' ; in a monih would rE sull in a
derriand ilor 400 hours oil service. AIs CIGC1 A aperates 69 hol115 a weE k, there
would have to be appnoximately EI Raia-ImE nsil vehicles avails ble duningl the hotlns
oll operation.
In addition to the lbun vehicles used an the ilixed-noule, CIGCITA awns sixteen (16)
wF ESE I chair accessible vehicles and twenty (20) non. accessiblE vehiClEis . As not
all camplernien-lary Flaia-iransii �Aps require a wheel at air accessible vehicle, the
s ixteien (16) wheel chain asses a ible vehicles ane more than sufficient for the
demand,
F OWE ven, -la date (Is ovemben 20'15), theme is only one F erson wha has aer ified
flan the Clomplementary Rana-tnana it. The low usage of the complernElntary Rana-
tnansit service may be a result of a conilraci -It all CGCTPI has with 1hEl Soulheasi
Missauri Anea Agency on Agency i hall pays fon rides -lor senions and individuals
with disabilities at no cost io the niden. In %Ita-le Fiscal YEIan 20'15, CIUC1A
provided 2-3 nides per week Linden if a Camplemenlary Pana -1 nan sit program.
F anagraphs (d) (2) — (5) o-1 49 CFFI 37.139 do not apply to this plE n as
corriplemen-lary A ana-llransill is alneady being pnovided Thai is in accordance with
the nElquinements .
CGCTA Comb iemartary Para-trk n: it Pian
clecticir _5 - ®ligibilil_and (ler ification Braces <
Vis itonr, to Cape Giiiai deau a ne pai milled la ragriesi camplemEintary Para than sit
service alar 30 (lays. Visitors' sEirvicEi will be provided as iiequired by Aar 37.127.
1 o usu PICA Pai a -transit seri ic(i, a rider+ rr ust bEi car ified as eliglible. EligibilIly io
dEiteiiminEid an a rasa-by.case basis. Accarding to ADA negulatior s, eligibility is
sftictl)l limited to Lhasa vii o have specific limilalions that Leveini It em ficirni using
a 'li) ed rou'le s arvicc.
An application ma)l be approved lair lull eligibility (unconditional) of on ai lirrHEicl
bas is fog s ome trips only (conditional eligibility). A a niden is Mound 'lo bEi capable of
using i egular bus tnar sii lion all trips, withau'I the I elp al anolhEir person, I e lst e
will not be eligibles -for Para-Iransit.
7a apply lloti eliElib ilit31, tlhe apr licani must sub milt a fully cc m lelled
aipr liciatian 1c rinni.
CGCTAI will review - I a applicant's ability to use access ible public Iran s part atian.
AffE r i eviev in g i he submit ed applicai ion , CGCTfI may can-lact the applicant 'Ion
adrlitianal intlorma-lion. CG(ITA may can act -Ihe applicant by p1 one, schadulei a
pEinson al interview cin a functional evalua-lion, on con suli w'rlh the applicant's
dacton, healtt pi olassional or oihei s pacialist about 11 a aq plicant's can di lian and
abilitifis .
Applications will bEi piiacessEi(l wiihin 2-1 days afters it has been received. Thai
application mus -1 be ptcipenly c orripluted and the applicant must make him)lhen self
available -Ion a s ecan d Ieval assessmen l ill mequEis led. A s econd level assessment
may include a telephane inierview, medical veniilication, or an in. persor inieruiew,
111 a in-peirson inters iew may include a'knclional test to determine the applicant's
ability total e a public trans ii blip, such as being capable o-1 wO ing to a t us stop,
ieading signs, etc.
®ligibility delaiiminations will be mailed tri the applicant. 1f 1he applicant dries not
agree v itl the eligibility determination, ha is I e has the right tri appeal. Han
aligibilii�l delermina lion lakes longer lha in 21 da)l9 , the applicant will to giianted
conditional eligibility tI all,, Hove him,ll ei 10 use the Pai a -transit system until a
sinal decision is made. This does n of an ply FI, thi ougl inaction on t1 a applicant's
pari, CGCTPI is unable 'lo complaie the piiocessing oil 11 a agplicalion.
CGa Tf 1 Com1 h mai tory Para-[ aesit Pla i
SElctian 6 -- Fublia F art icipalion F rocElss (Iniii
CGCIA Tnansit Plan -- 2005,12006
As pad of the transil needs assEls s mE nt conducted in 2005 and 2006, pE nsons
wt o may I e eligible for complelmen1ary F ana-transit wenEl it cludEld in the
development o11hi study. A Ilnansit SlUdy Ovensigt t Cammitee compnisEid o-1
reipnesenlatives 11 orri the Cit}j a1 Capel Gil andElau, L nited Way, %rloutheasl
Miss out i Alliance flan L is ability IndElpendence (1IADI), Cammunity Claliingl Council,
Mo DOI, and CICICIIIA, as s is ted HMI -SG wilh the devElklpmenl o'l the survElys,
liacations far meelings, Ella.
F ublic ouineach was conduclEld in a vaniely o,l wad 3: telephone in-lerviews,
sure Elys con dueled at nErtail locations and interviews v ilh various "galel eEipels",
i.e. human service agena ies.
11hnEle publia meetings wenEi also held, two in Cape Glraldeau and one in
,IacNson. Lpon request, QGCIIIA provided inanspadaiion to the meErlings at no
cos'l. Ninety-three persons regislened at the two meetings t eld in Cape
Ginwideau.
Clomplementary F ana-tnans it F Ian - 2007
1lheee of portunilies wellEr piovided fon the public ilo submit comments on this plan
bEifare it was submitted to Mo DOI. Oulreach lion the mf eiings includEul placing
advertisements in the loaal newspapElr (see Appendix I]) and placincl 11yens (also
in ARpendbi I]) in the following locations:
City Fall
Ceir a Ganden ApartmErnis
F ublia Libnary
Sava -A• Lot Gnocer)
Schnucks Grocery
Salvation Army
County Feallh Department
Lutheran F ome
Community Counseling Clenlen
Common F leas Cour I ouse
KE nt Library (SE MO Univensily)
Red Stan 13apiisl Church
Academic F all (,r13MO Univensity)
Community Caring Canler
Si. Mary's Claihednal CII ural
CGC111A OfilicEis
Linden wood Apar menls
Llenior CElnteis
Marquette ElUilding (iacatian o-1 several
social service agencies)
Aldi's Gracery
Wal-Mart
Osage ReanElational ClentEir
Cnoss Ilrails Medical CenlElr
St. Filar cis Hcispital
Cape GandElr Apartments
rI8MO L niverisily &Lidenl l nian
rioull Easl Missouni Hospital
Dollar GEir enal
Hastir gs - 11lawn F laza
Finsi Baptist Church (2 locations)
Unitad Methodist Chunch
CGCIA Ca mrl la me nta ry Pi ra-trg i a It PIe i
CIGGTA's Board of Diiectois I osteo ilhnEie open houses or Octobei '16, 118, and
23, 2007, ilnam 7 pm to 6 prri. Laige scale maps wend pos�led ilo show t[ a area
within the carnplementary Para-tnansit sarvice area. ClommenI caids wene
available that could be mailEid back to thEi authority ill necEissaryl. Flee
tnansportation was also available with a 24-1 our neservalion nequired.
� o or a attended t[ a priblic meeti%s. In addition, no wi itle n comments wene
submitted.
CIGCIIK ve ill review the plan alar any nElcessary r pdates.
In addition, CGCTAl will aneate an advisory commWeEl miadEl up of
ilepnesenlativeis'lrorrl social sEirvice arglEinaie9 such as United Way, Clating
Clommunilies, SF ®I, eta. CGC-1A ►mill inch de individuals Viith disabilities on this
committee as we II. While all doer ments and meetings oll this committee ane
ope n to public disclosure, CIGCIIIA may choose not to c isclose it lormatior about
individuals -11 ail wor Id be considered an unwanianled invasior o-1 personal
privy cy. This ca rnmitlee will rrieel as needed it updailes ane nElquined.
`lection 7 -- Claorc inalion Eflods
11 ease anEi no alheri er tities operating in the avEie that are nequired to also F novide
complemenlaryl Para-transi'l.
Guide 110 Carle d Onty Transit s ority
CGCTA nava--Transit is a publicly -ILL nded Para-Tnan9it provider opera -ling a
specializEid van service, sere ing persons with qualifjing dis abilities and Eildeirly
individuals vit o are unable to Use rEigtilai fried -route buses. CGCITPI Rara-Inans it
pravides public cui b-io-curb Para•Tiansit service within the city limits o1l Capel
Giraiideall.
I hEi ADA requires transit opEiraions ilo es'lablis h specific Edigibili'l)l criteria tan users
a' F ana-Transit s eirvicEi and mandates It at 11 ene aiie na trip pniaritiers on Rana-
llran sit, This RidE n'9 Guide has bE en pnEipanEi(l to assist cuitorr ens in
undEmstanding Rana -Transit servicE s, how they work, and t aw best to usEi IhEirni
nEisponsibly,
I hEi AnE11 icans with ❑isabilitiEis Acl (ADA) was signEid inla federal law in '1990.
ADA prahibils discnimination agains-I pei s ons with disabilities in tt a areas of
Emplo)lrrient, public services including transportatior , public acaammoda,lions,
privatEi sEirvices , ar d lelecorr mur icalior s. ACIPI reqt irEis all public tnar sit
opeii mors to t novide a special sen ice to eliglible disabiEid individt als whcis ei
disabilities P rEiveni 'It em from using aacessible public Iransit. -11 a special senvicEi,
calk id "Flaiia-Transit service", operales at similar limes and in 9 imilar anE as as the
E)dsting fried -route transit. This ADA Service Cornidon includEis tt a area H ilI in
thneEi-quar ens (314) oil rriiiEi from the regular fixEid rcuitEi service.
I hase eligible, cEirtittieid pati ans wt osEi pick- tit anchor drop -oft pa int is auisidc the
AC A Lien ice Cloi ridoi may be accommodated on a spaces -available basis.
PlrrErncat 9 with Disal: ilitie9 Act (Hart Sea tion 3i .13` ).
CICICI A Rana -1 ransh
C GC11A Para-Tuansii is a s haired nide, curb -la -curb Para -Thar sit seniice km
people wish qualifying disabilities_ C GC -UA Pana-Tuansii pnavides Iranspculatian
kir people who are unable to use the public bus icer same an all al Iheiu tuips.
F ai a• Ti ansit — a .Ih aned-Ride Sc r% ice
CGCIPI F ana-Transit sarvice is a shared -ride syslem. OihEin pass engeiis may k e
an baard duning transit Io ai passengen's deslina•lior . Yaur scheduled pick-up
Iirries or noriie oil travel may be eillaned so anaiher passenger can be
accommodated. The vehicle may skip and pick up aJ an riders as it piiaceeds to
yoUn desiinEition. Shaved aides lower the cosl oil Rara-Tuansii sEirvice by
incneasingl syslarn pradrici iviiy. C GC 1A Para-Tuar s it schedulers ma)l ask )lou .Io
aaaept Inip reservaiiar times that are diffexini from our original requElsiEid pick-
up iirrie. Your uEis ervation lime may t e moved up Io an houn earlier ou later Thar
you requEisted. We ask tha'l ) ou be -IIEu ible. By cF anging your time, mare
passengers may be served.
How tai Apply
Call (573) 335-5533 ext (l4). Ask the slafil peuson wspanding to send you an
application fon CGCITA F ana-1ransit. Blease node: CGCIPI Transit ste'lfll ane
available lucim 8AM to a :30 RM Monday Ihraugh Fniday to respond ilei yaun
questions about CIGCIA Para-.TiEinsii services. You may alsa riErcErive an
application by canning ,Io ihEr CIGCIA office at 93d ariciadway,
Suite 200 ar d requesting one. Oi at coir website: www.cgcta.com
F ai a•1 ransit 91igibiiity
In cinder to receive service, all Rani -I rainsit passengers mist be 110A cer ified by
camplEfling an application fonrni and qualifying undEiri cir a or rnonEr oil the ADA
eligibility criteria listed below. it a Eipplicaiian must be comple-led in full. All aueas
must be filled OLO; including medical veniilicaiiar by a qualified medical provider (a
list of qualified providers is includEid an the application).
At A 9ligibility Crillenia:
-1. You are unable to indepen der tly bciaud, nide, or exit a lift -equipped accErssible
C GC1 A Transit bus, on similEir i ransit vehicle, because of yaur disability.
2. YOU are unable to travel to or morns a tuan sit stop bEicause o'I youu disabilitj.
F asseng ers may be aonsidened lully on candiiior ally eligible under cal Eq ories
above depending on Iheiu disabiliij. C onditionally eligible passengers are
pass engans who can use the f7 ed -not to sErruice fol a pod ian ail tI eiu Inips.
Conditionally eligible passengers are required to use lixEid-route services
whenever conditions permit. This cooperalion iludhens tF a ability oil the Rara.
11rans it proglnam io meet its responsibilities under ADA.
ADII eligible vis itoii, incur of aside the cele mai also use Para -Trans it service.
Visiio s will bei eligible far any combination oil 2'I dad s of servicer duiiing ar y 365 -
day period begir ning m1th 'Ihe visilor`s finst use oil CGCIPI Dana -Transit sEiRiice.
Once it has been dellEnmin ed tf all you are ADA eligit le you Will tl ern be car died
Eilig ible to LrsEr CIGCIIIA Tnansit': Flana-llransit services. RElcerlilication cif
ADA Erligibilitj is IEIgluiiEid eveiry It rGe (3) YEWS. li you aie loured inErligiblEr, thellIE
is an ag pEial puocess. Afler -Il a 'knms WEI lilled out and signed by the appncipria-IEi
fl ei s(ns, J e cera ificaiion process maj taka up to 21 days to ccrrnplErle. Onae
ncdified that you have been cerlilied, you may begin schElduling rldErs with Parra -
Ti ansit.
You a e erligit le lion all or some of youn drip s on Elana-llnansit if you meErt one o1
the following aandilions and a qualified medical person (as spacified on -Il a
application loi ms) aftesIs to it he lollo)A i%:
'I. You meet rho conditions esiablisf End t y the Amenicans with MabililliErs IIct
QAdA)' .
2. You aIIEr unablEi '10 get on of aff an accessit la lransi'I bus by )laursell.
3. You ane unable -lo get on a tuansii bus bEicause ii daes not havo a lif .
4. You allEI unable'lo ivaval to on from a bus skip an find you way around it e
tian s it sysiErm by)lours all because of a phys ical on cognitive 'lunciional disability.
'' ADA Deflnirlian "cizrabiNty" Skicilion 56k Carnpliaincei Hancbaold;
(1) �l physical ou mental imp ainmeni that s ubslantially limits cine or marEI of the
majon lila aciivilies;
(2)1I recond of suah imq aim ent; on
(3) Being nagaided as having such an impairmEini.
llo lit within tha first par oil 11his de-linition, an individual muss have
(111 a physical or menial impainment;
(2) chat substan-lially limits it nee (3) of more major life cath iiies.
the guidance cbservErs that the deilinition of "disability" under -Il e A®FI and
Section 504 might diflen'Irom the definiiicrn of disabili) unden olhell laws suah as
the Vietnam E na Velenans Readjusllmenll Assistance Flat.
®Ii_qible Rasseingens and Guests cu RCAs
L nder ACA, each F ana-1 nansit passengEir can side with:
'I. On 8 CCIIUmbia llransi'l aer Hied pensonal care attErndan'l (H CA) who q lovides
individual assistance to it a qualified A assengEir. This PCFI"ill nol be cha ngecl for
the tnip. This q ®i s on must be '18 years of oldEin.
2. Orie guest. Ad&i ion al companions may also travel on as pace available basis,
GuEISlis will be changed ilon thEi trip at ,Ihe same rate as the CIGCIA Rara-Transit
passenglei. FICIAs and gues'Is must boand and disembad ai 'It a same locations
whene the passenger boards and disembaO s. Clhildnen fide and under shall be
accompanied by an adult. To avoid delays, wt en scheduling a rida, inionm the
scheduler H anycine will be accompanyir g -It a passenglem on the 'Trip.
Fane
It a one-way'laie for regis11E11Eid passengers and guests is $1. Blease be
preplaiiad to pay the dniNien with Eixact chang(i t1dnivers c o nat crake change).
Hou na all Openaticin
Tnansporlation is aNiailable Mcinday through Saturday at 1hEi same hot is as ihEi
'lixec mute buses opena'le except foi It a 'bllowing t olidays:
* New Yeiau's Day
* Memarial Day
• Inc or en c enae Day
w L at ar Day
* Veterans Day
• 1h and sclWinig Day
* Chrisilma: Day
CIGClIA Rana-Tionsit opena'les 'It a same hours as our fried-noute buses:
Mor iday through Fi iday, 6:00 a.m. io 6:00 p.m.;
and Saturday fnom 9:00 a.m. 10 5:{10 p.m.
F ann la Anranige fon a 11W
For trips inside the AICIA SEm►ice Connidon call the Flaia-1Iransil F esen alion line
one-�lc,AOurEien days in advance cf your snip. Fon trips oLilsidE1 thEi ADA Serviae
Clonridcin, call the Pana-Tnansil REisertiation line one day it advance of your tnip.
ResEirvaiions may be made betwEien 8 a.m. and 4:30 p.m. Monday -- Friday.
WhEin yciu ane conn ected to a Flai a•lnans it scheduler or leavingl a message,
pleE se have the'lollowing infoima'lion heady:
1. You r niame.
2. P a day anc date you waulc like trar sp artation.
3. Tile clime you wish tnanEpcirtation.
4. Your p ick -u p address.
S. Ttle adc ress cif you r desilinalian.
6. Your reilunn time and rellunn adc nays.
7. Wheithei you will be accompanied by a personal service assistant orr
companian(v).
8. WheOei yaL will be using a wheelchair (manual ar m a'lanizec ), vcciaten,
or three wh#tel
miat ility c evice (mcibiie).
9. VYfl e1 her yciu w ill be using a can a, w al es, ai ®thein rncibiliity dcivicici.
10. It is helpful (bul ncrl ie uined) lei ailsa proviic a the lcilephane numiherr oil
thea d estinaticin w hen ii is av eiilable . E y c ging sci, p rev ent-1 d Ic de lays can d e
avail ed far I: ailh 1lhe passenger arc ®theins using the scirvice.
ASK TF PIT YOUR REI 1IE RVATIOh S E E REREA118C TO YOL TO AJSURE
TF Al PILL TF El In FORMAI ION IS COAIIE CIT, WRHIE IT LJOWA,
ThEi Flan -Irian, it schedules m ill call io tell you whe'If er your ii ip requesi can be
accammodated — usually the sarnei day, but alviays 11he day bErtone yours
sch(3dulEid irip(s). YOU rmii be ofilEffid an alter r aicipick up ou riEitunn llirrie. When
you reicehie cciniirimaiion ai yciun nide, be sure tha'l you write dov in thEi pick up
IiMEis ci any an d all trips -lor 1 hall day.
Leal thEi schedLiler know of any special tnanspodalion needs you ha\ e. ThEi
vehicle dri\en will do his or heir bErsi to accommodalle you.
Schedulers ale insllrLicied to givEi ihEiii name all tl a 11irria ihery an,war a call.
F owEiveii, n lease be s Lire 'lo ask fou the schEidulei's name ii ii is r of given vahEin
making reservailions, canaellariions, changes with your s cheduled pick-ups, or
nequEists for expecteid anrival timEis crl the van.
In nci ciaae may reservaiticri s, ciancrallail m® i, cir uhangles ere F icld Lp cii dreaAl
ahs bei rnade fHrciuElh Ole mein dr►veirciveirthe rasidrei, llhe patuon mus.) aall the
Ranee -Twin s it schedulci .
eslvciid ing L nc ue C ar cellati®ns
Raia-Transit is a vilal commiunit)l rEisaurce and 'Iheifl is limited publicfundiri
s upplari it. Clancellaitions are a majon cans ribuior io service cos'Is ar d sys-lem
inefficienq. Rides aanceilled too Ia1Ei to scl edule ainoihen drip in 11heir plane i esull
in w as sed expense and can achy) Iha1 gcies unus ed. Rana, llransit pa 11 engei s can
help by making) sure the)l only schedules nides they plan 'lo sake and if thEiy have
to cancel, do so with enouclh advance naiice thail the rides can be neassigned. By
inducing car cellalions and no -shojis, denials or Flai EvIriansit service aan be
neduced sigr ifican- ly.
Fllease cancel 1i it rfi, ervations at least one dal in advance wheneven n ossible.
Piny cancellation made less Than 1 houii prion to 1 he scheduled pick-up will be
maanded as "na show". When canceling all irip , pas s engei s a rte respor siblEi to
piioivide the iollawing informa-lion:
`I . h an ie cis plasseinger.
2. Time and dailci of scheduled Vliakl-up.
3. exact desiinaitian aiddress.
4. Status oil anN athen scheic a sec t rips loci that day.
IR a fianlifir you canael a Trip iieservaiion, the giieaier 1he char ce J E lime will be
able 1a be used t y another passengeii.
To avoid excE sslvE ca ncE Mations you will bE allowE d 1E n :IaR ie Day
Canicellalions it a polling 30-.dE y PE niod, afE r which you will recENE a written
warren g. Same Ela)l Clancellations are car cellarlior s mE dE E flE r 4:30 prri ihE day
bellcirE )lour trip c, nd calls made rrrorE than one hor r bellore your schE dulE d aide.
Conisciguenccis cif Excessive aarrie Day Clancellalicinis:
Claciurrence Flenalty
*F incl ( 0 cancels in a iollir g 30 day PE riod) Writ E ri Warning
*I'leciand (1' 1 aancEls in a polling 30 day period) Ilwo Week Suspensiciri
*Ilhii d (12 can(els in a rolling 30 day pei iod) One Mon1lh StispE nsion
VI r'UE n notice will be given prior to any suspensions and rill srispE n: ions may be
appealEid to -1 he CGCIIA Tiansii Se rvice Office.
In nin case rr ay resciraalicinis, cancellations, oil changes in pick up or c nor
off k e mac a 11t iiough then van c niveii oven the nadio. The pal ran muss call the
Rana-Ilnansi-1 s aheduler.
On the Day of Yaur drip
RIE asE have )loui fanE and ID sand ready ad 1t a time all your pick up, please tE
ready -lo liiw el len minutes belore and be prepared to wail up'lo 20 minules after
your scheduled pick up tirriE . llt a dniven is rE quirred to m aii ilor you 1bn five minules
from it a linie the N ehiclE ainih es within chis 30•-minuiE wailing period. ThE diver
will IeavE afE n wailing fi� a minules and iecaid ihE trip as a no -sl ow.
If the vein does no -I aenivE t IhE end all the 30-minuia peikid,
please call : 35-5533. Should any vain arrrhie rrionE than thirty minutes aftE r your
schE dUIE d pick up, your i idE will bE AiE e. F eE I -Inee la call about your r ide al any
lime aflen J a schE duled pick - up lirnrE to chE Cl' an -It a slalus oil yaur van.
F aWE%en, we do as I tial you wail at least , 0 minu-les of en it a schedulE d iinie
t Erloie rrial ing any aalls. Passengens are nesponsiblE far providing it a .following
when iEques'ling in'.lormatian an It a arrival a1 a CICICITA Parra -Transit van:
"I. Passenglfni's name.
2. Scheduled pick-uF lime.
3. Adc ness cif F ick- Ur sill e.
4. Telep tl cine nurr herv% here passengen can be reachfid.
til the drivel arrives bE_lonE the s the duled pickup timE , passengE ns are not
nEquirE cl io IeavE earrly. Ra: sengai piomp-lness is important to help CGCTA nala-
Transil maintain on-limE pedorrriancE. Rassenger must k e ready Io meal the
C CICIIA Rana -Transit di Iver at the lime the van a naives. A scheduled imp is
(onsidei ed on time when IhE vehiclE is within 10 minulas be-kme or 1 fl minutErs
aflE n the schedulEd pick up lime. Ai rival lime is IN limE whEn the drivE r is at
the : tfEreide\ el door rE ady Io rrecE ivE the passE nger.
If you find yours ell Running lale, please call CIGCHA Pana -Team it as soon as
f ossible. If you anE r of iieady to board when CGCTA Fla na-Thansit ant iWn , the
driver may bEi instructed to wait no more i han 5 minUlEls belDie proceeding on to
the r ext sahedUleid as9iglnmeni a nd reicond the Trip as a no-shomi.
Mand Tactors a Elect the on-time per orrniance o•1 CIGCITIA F araAransii vehicles .
Tlhese include traffic and mieathen conditions. li CGCIAI Rana. Transit linds it
necw sari to alteii �louii q f eft led p ick. up iirne by `15 minutes on more, CGCTFI
Flana-1rainsit schEidulers will call to advise you when possiblE. Should thea van
aurive rniaiie Than 30 minuses afteii dour scheduled pick up llimEi, you will r at be
askEid I pay fon the nide.
One houu has baen established as the goal foii the maximum length of time a
CIGCITIA F ana-TRansii pas senger shoulc be on k pard a � iehicle fon a trop.
1- oweven, extenuating cincurnsianceis da ciacur creialing Eixaeptions — sua h as
traffic condiilons, Road conslnLictian, weialheir, etc. — oven which CICICIiIA Pana-
11ransii has no coninol. ClonsequEmily, sorriE trips will exceed this goal.
F a ssengers we advised is c iscuss thEiin UaVeII limes with CIGCITIA Rana-Inansit it
they feiel their trips take too long or they E Aperience oansisilenily gmater iravel
timEia.
FlanaAran sit is a vital communit�j neisource. A no-show har pens mihern I h E pian
arrives Eli the agneied upon pick up timEi and the passenger is absent ar daclines
io -1 naval. A no-shCw foil a local ride oasis CCICITA Inansit and i9 a waste of
valuables public reisounces. � o -sl ows resuli in trip donials, delays in pie[
ups/drop offs, ar dun 3cheduled dauk le -Lips. Blease do all Thal you can to
prevent no -shown. I patlenn 01 'Ik tele "n a -shows" within a rolling 30 -day period
will result in tha suspension o19eniiae, unless the no-show can k e shown io be
duo is ciricumstanoes bEyond the coninol cif iho pairan.
IN a Sit aw Clane€guEinces
F enalties bas ed on occurnenceis in a rolling 30 -day pemiod,
Occu nrence Penalty
st no s 1 ow Verbal warning
2nd Written warning
3rd 2 weEik s r spens ion
4-1h 1 month suss erasion
1 he individual patron will be notified in writing bEdoie any suspension is imposed.
Any suspEinsion of service may be appealEid by aonlaating the Transit Ser%icEi
office within 30 clays of notification. It is the n airon's respon: ibility to mal' e
contact with the 11ransil OfficEi Io offer any explanation of a no -s[ ow.
Driv un Assistance
ThEi di ivEir will hEilp you on ar d off 1hEi vehicle k u•I will ncrl onteir an y buildings.
ThEi di iver will hEdp you L p or down the curb on one sten .11hosE1 patrons using
walkers or who jusl t ave diflicully clirnibing slEin s may ask the driven to use the
wheeilchain lift to enter and for edit the pian. F ara-llransi-I gairons are IimilEid to a
-local of three groccry sh Era flags A or pcirsan.
Peinsanal Carer Attendant-cl iP.C.A.I and Gucsts
Personal Clane Flttendan-is (F Clpl) and guests must lravEil to and 'Irorri 1hEi same
destination at the sarnie lirr a as It a cEirlifiEid passeingei. If you aif ceirtilied as
sorneonEi wt o requires a FICA, your atlEmdant should aaaorr pany you on Each
trip. ECAs lravEI at no additional change on CGCTA Fana-Tiansil.
When N au Clan't Make 11
As r oied above, Irips mus'I be canceled at
by calling 335-5533. CIGCIIA Paua•Tiansil
failure to appeal fon a ti ip as a "No Show".
above reg aiicling repealed no-shows.
(1arr mEint;l and Corr plaints
loast onEi hour be -lore a scheduled i ide
counts a la1Ei aanceillation of a
F loase nolle It a consEiquE news IistEid
CIL slomei ser%ice nEipneseniatives are availablEi to take your ciommen'Is of
aomnlaints in wniling on by telephone. PlEiase con'laat us at 51573)-335.5533.
It yor pnelei, you can write'lo us al IhE addrEiss belooi. Youu feeidbacik is
appnecia-led. Clommen-Is or complaints may be made directly to CGCTA F ai a-
1hansit. Flassengen input is important in providing a sale and reliable CGCTAI
F ana-llransill service. It is requested that comrr encs or complaints bEi s ubmitlEid
in a written foi a at wt enEniei possible. Il w ritlEin submittal is a hardship due to
)lour disability, please give us a call. Camplainis should be submit ed w i'lhin 3
clays of occL rrf nce to ensure an appropriate nEsponse. Senicius problerrs st ould
be communicaled immediately. When making commendalions of camplainis,
passengers are rrequested to pnovidEi as much dE lailed in-10irniation as nossiblEi
including thEi Hollowing in-loemation:
7. Dri% en ar scheduler®s narnei
I . Any oilher irr pc r -U n-1 date its 11hat c e crit a 11he ocrcui rience air prat leirn
f ou may requesi that yaur cammenils be handled confidaniially. Comments cir
aarr plaints mail be madEi dii(ictly io (IGC -NA Para -Transit,
F eii e is, t e in'lormaticin you will nEied to cor iacl us:
ClaF a Giisanc eau Claunty 1 riansit AutH onit� F ariar-1 r nsi-1
937 Br ciadway
SWEr,200
Clape Girardeau, N 0 63]41
(573)-3c 5-1.533
li an individual is dellern- ined to be ncin -eligible 1kir Ilai a-7rans it s ervice, an
appeal a'I tl a decis ion can bEi made ' o the E xecu-livEi Director oil CGC11A and tha
AImEirican Disabilities Ac11 Claaidina'lai IcicaiEid 937 E rcia(lway, 5uiiei 200, Cape
Gii aideau. 111[ a period far appealing a dEitei minalian cif nor -eligibility will be
lirrrled to 60 days. If after 30 days, the appeal I as not been decided, the
individual v ill be presumed eligible unilil a final decisicin is reached. 11he indi\ idual
rr airing the appEial has the righ to be heal d in person and is have tl a necErssaryl
suppari, such as a sign IanguagEi intEirpI eller.
All appleals mus be madEi in wi Ming and submitted -lo ihEi E) ecullive ❑ireclar and
the ADA Cocirdina or. Please includEr yaui name, adds ess, lelephon a nurr bei,
and a brieil Erxplanallion a'I the basis for your appeal. Yau ate welcome to appear
in pars on to presen-1 Maur appeal. til you plar to appeal in persan, please s ia-lei ill
you have an y speaial requimments, such as a sign language inllerpiiielerr, sa
CGCTA can make the appropniate ai rangemenis when sal eduling your
appair irrEini.
Appeals sl ould be adds ossed to:
EA E icic 111% a Direcii or
Gasper GirarciEwti Cc unity Trarr.,Ull Am pari y
5137Ircrac way Suile e1(1®
Caipci Girardeau, NIG 6@17161
Ill you need additional inilai ma -ion cir need ass is tance, con lac -1 Vara -Tran sii at
335-5533
Reispensibilillies al Participants
p assclnc ells:
• Clar lad the Para-Trar, it Office Weill in advanCEHOn sct eduling aF poinlmlElnts,
making schEiduling changes, oI cc ncEling schEidulEid iides.
• Allow 'I D m1nutE1S t elore an aifler IhEi pick-up 1imEi; givEln by IhEI schedulEins -kn
the lreinsportatiar Ila arrivE1.
• E e on the lade auil fon the var s an d be imady -lo bar, ird whEin They a I rivEi.
• F 2n a Mao 1arEls neady when baEiiding the vehiclEi and hEive youn Hai a-Tnans it
ideniificialian caird available upon cllivElr's rEIquEISI.
Canegivelrs:
• 11akE c1 a1rE1 all 'II a pa: sengw's responsibilitiE s if 1hEl passenger is incapable o-1
doing so.
• McEit the van la assist in loading -.ind unlaadir g -It a pasSEir gen.
Dri\ ars:
• Assist it loading and unlaading the paSSEmgers.
Main -lain a pasiiive in agE1 lar lho RanaAransil 9emiCEI by being t elpilul and
aansiderrite at all climes.
• Pnovide : a1EI and limely iranspartalicm la the residents of Clape Gilard6au.
Tha abject cif the RE ia-11rclnslil SEINiCEI iE to pravidEl S2110, Eifficieni, reliabla, quality
tiansparia-lion -Io as many people as passible.
Rclr aldditicmal infoimrWn call our Ha1na-Tnaniil affrce all (573) 335-5533.
F asclen sir 11 gfet.
Al a111 limes, gassengens s hould, but are nal required lo, waaln seal belts (fal
ambulE[lar}I palssengers) or sa-leiy lap belts secuned to it a -floor ail the van (11or
cusilomlElns u: ing wheelchairs). BE1ch CGGTA Rana-1Iransii vehicle is fitted with
ea'l bEll'l: car every) passengE r seal and tie down: icer each wheelchair posilianI
a1 scial on safely lap belt is not avElikible, the passengler can decline 1hEI scheduled
trip withal penalty. C GCFHA Pa1r21-Transit will dispatch a1 pnapel ly Elquipped
vehicle as : acln as pos: ible. If you USE a -IhnEe wt e1EllEid rrlability device (scaalen
or mlabie), ihE d1 ivE r may ask you -la ilranvkir ilcl a regular seal. This will be done
icer your praileciion, as Ihes a devices ane typically not consilructed la willhsialnd
the nigans a1 use as a �iehiculan passEinger seal. 111 you ane nal able ilcl carrlply with
chis request, you may decline and tho d1 iven will secure you in your mobility
device and canlinue with your WE . FlassEingers aiE IElgluired 'la lallclW othElr
sa-leiy ins tnuctians givar by -I he di ivei and,lan as negUirEld by law en'lorcemenl ar
sa-leiy officer;
Accid clnt.l
CIGCTA Ra ma-llnansit will repad all injuries and accidenils associated with
apeiatian al the service.
filac idents involvinc pas(, engei on star injuries resul lir gin I ospitaliaaticin
must be reporlad by telephone within 24 hours of s uch inc iden-Is a nd mast be
followcid up with any wi itlen documenlation when reques-led by C GCI -IA Tiar s it,
Flassenglei s ai a rrEis pons ible ilor all pei sanal Mems. Flassengeis can call CICICI11A
Rai a -Transit to -lin d out aboui any per stinal Mems I1 ey may N vel (Elft on the
vehicle. li recoveiEicl, CGCT/I Fla ia-llransit will [ old pei conal Mems �Ioi 30 da ale
priori -lo disposal.
All newly scud vehiclEis and lifts)li amps purrchased shall mEiet on excEied ADA
Accessibility Specifications -tor Tnar sporiaticin Vehialei,
CGCITA Flaia, -ilransil v ill picivide 11raining to all di iveis. Tiair ing shall include
dekinsive diriving and behind-llhe-.-A heel training.
All CGC-IIA Fara-Transit 4riueis must.
1. Meet DMV cniiaria to maintain a sale di iving i cicai cl.
2. Filossess a Cllass E driver license.
3. F ass a [I ie -employment and loi random drug iesting
4. ComFl lete hair ing wiihin 90 days ail hiring.
T%c •Way Corm rriur icalic n
®fleciive two-way radio commur icaiicin will bEi available on all vehicles lar usEr by
the drivel.
Vehicle Canc ilicir
All vel icles are kepi in a safe and well-maintained condition.
E ri` err Attire
All drivel s will v ear prroper casual wai F in g attire, which inaludes a visiblEi photo
I® badcla and will gneet eaul passenger.
F lease i efi aura
It is requested that passengens i cili air li om crating, drinking, and smoking while
on It a VEii is le. Also, [I assangEirs are requested no -1 to wear an y sti ongly s cenlEul
[I ei sonal ca ie [I ioducts v hile on boa id. This will help insui a chat vans ai e
accEissible for pass engei s with mulliq le cherr ical s ensitivity on Einviionrriental
illness.
Tips & Roliaies
" BE SURE 110 WRITEI DOWN YOUR CONf11RMOD TRIR 11IN EIS
Wt er IhEi schedulen calls to confirm yaun Irip 11imes, be sure to understand and
wnitEi down the limes J ey giN a you. 11 necessary ask Them Ice nEip earl your trip
timf a and even the clay all yaiiri Iripils).
" AL LOW E)11RA 11RAVE L IIME
1luips anEi scheduled on a shanEld-i ide bas is and olt er passEingEins may gel on of
oft bEfone neaching yo{in destination. 1 nexpecied d0lays accun ton many neascins
including Inaffic, naad construction, t ad weaihen, of when picking up ori dicippingl
oft olhen riders.
" EE REAUN 110 L EAVO Wl- ON 11HE WIN ARRIVES
110%,uns ane cons idered to be on time ill they a nriN a ar ytime within yatil 20 -minute
wine aw. Please be ready to leave at ihEi beginning of your window; the (11ivEir will
wait anly 'livEi (5) mimites bellone pnocE eding with his)lhE r no{ite.
LIN Ill 11Ha IN l MBEIR All\ ❑ 91ZH OR CIAF F Y-OIr 178M9
F lease have a maxims mi ori three graceiry-s izec bags_
WF 1381 -CIF -AIR AND OTHE F 11119
llt a ADA i equines Rana-llnans it van services to tnans port whEielahains ai scooleis
That meet the definition all the "common wheEdchair".
this nrieans that when measures ircim 2 iniaha.- above lHe gnaunid, lHey
nr u sit:
E e nia widen than 38 inichcis.
• E a nia laniger 1lhani 48 iniahes .
• E a nia taller thane 30 irich es.
• Weiiigh nia mune than 600 plaunds when aaaunlied.
IhE van driven will assisl you url on clown one siep only to a IEivel s urface, which
will allaw the wt ealcha ii -lo maneuver safely. If ihene is more Than one slep all
yaun t ame or des-linalion, you musl have someone present to assist yaun an ihEi
stEip s.
Whesdchair: SI Mabillity plids
All aids must be in good iepain. 11 a diiiven believEis you aannot sa'lely bEi
transported due'lo a wheEilchain an aid thal is in poor condition -They may not be
able to tianspod you.
Youi wheelchair ma)l be considered unsak if:
- llhe wheels on anther parts ane laasei
- llittis are flail
• Onie cin bash bra kes d o mall hold tha wheels sea urel
- llhe faatrests are missir
• llhe haftary cin an eleatnia %heelahair has a loin change
Get ry ahains are mall Irars ortec all any Iima.
1• you use pori at le o) Igen, and lou aia no able to carry cit c pe rate it
indeper dently, we expect 9omcione tc accorn panel you. ®rivEirs cannot safEily
assist you onto thfi vehicle and cafiry the equipment at ihEi saime lime, ®livers
car not admir istEir oxygen or ope'ale any other life support equipment.
CG(IIIA F ara. T'ransh Clancellatiein v irl e
To cancel a aide call Manday-I allurday .1573) 335-5533
Tiiansil Supleiniscin
((573) 335-5533
Flaria-Transi- `luplervisai
(573) 335-5533
Caple Gii auduau Clauntyj Ilransill Aullhcuilty
9 31 E roadway
uite 20 0
ClapEi Gkardeiau, MO 63701
Fec eral liar sill Admiir istration., Ofiice al Civil Rights.
F re qu or 1 IV Asked Qucistior s
F erEianal ❑ane AtlEindants:
'I , I t- ave a person al care attendan,l (RCM) who assists me will[ certain Masks;
when I go lo wonk, s[ a aides wish mEi. Daes s he get 'lo nide 1or irEie?
Answer;
HCIAls are not ahangled a flare when aacompanyingl a nersscm with a disability who
is using -I[ a camplemenilaryl Paaa-Tran sit sys'lem. SEictian 37.13'1(c)(3) crl the
Depeirtmenl's ADA regulations speciilically nElClOnes thail ECAs shall not be
changed -lon complEimentaryl Para-Tiansil service. (ICICIIIA 1lnans it nEuluinEis That a
PCM be so heduled at thEi timEi al ilhe cliEint's uequest, sa fiat we have enough
spacie an ilhe bus.
Para-Tnansit E li ibilit :
2. 11he iransiil apenatar in my city has an "ADA F ama-11ransi-1 system" fon people
with disabilities. I applied, and they tald mEi I'm n(d eligible! I have a note inam my
daclan ihat says I'm disabled, buil I would have though'I tha-1 this wheelchairi I'm
sitling in v ould make that abvioris enough! Haw c an it Ely tEill me I'm nat "disablEid
enaugh" to ride?
Answers:
Pani -1 riansiil elicl ib ility is Lased c n an inc ivic ual's lune tic r al ak ilit) !c use
thciflxec-ivu-lesysllcim; ill is rail baaec cn a medical diagncsis. Simplly
having a disability cc cis r at make you eligik le fail cc mpllemerib ry Paria-
Trar sill under the ADA.
The plercepltic n c l ADA c orripllemientrl r) Aaiia-Taansit mi "a transplc rtatic n
system las thci d isad led" is c orrimic n, b u1 misiguided. 7hei P E P is a c iv it
rights law, roll a social scirvic es pliicclriarri. In terms cf lrar splortallian, ilhis
rriciars Thal its pcirriiani function is tc carriove tha Carriers that plrevert
p cioplle w ith c iszib ilities ire m usir g thci ei)i isl in g transpc rtalic n aysterri, r at
tc p ravide ser aralla, "splecial" sen ices.
llransi-1 apeiialars, like -I[ a one in Clape Girsandeau, ane requinEid to Eins une chat
their reglular fixed -route sys'lems arse accEissible to and usak le by pails ans with
disabil[I!es, including whealchain users. Reaple with disabilities can expect la be
able is boarsd any bus in Clape Girsandeau trans it llee-1 by lift on ramp, an any naute,
all any bus siap, jusil IikEi everyone else.
L nden t[ a ADA, camp lemeniary Haua-lnansit acts as a "safely nei" fail X eople
with disabilities whose dis abiliiiEis still puevent them ilrom us ing -Ihe -IixEid• raute
sysiem, evEm Man it's dully accessible. ThEi pimaess a tnansit autharity usEis io
determine eligik ility lar a penscm with a disability is ilound in §37.123(Ei) ce the
DOI PICA regulat!ans.
3. 1 still think thea made a mist ate; the CIOSEIst bus stop i9 on I) two blocks away,
but it's a'1 1hE1 top of a very SlElep fill. -W el El's no wa) I Can get io it a bus siciq on
my own. Wha'I am I St ipp(is ed to do?
Ans%Neri:
Ill you ' eel If at yot n transit opcira'Ioi rntade an eruor in den)ling yot ri Elligibility llor
complemer Lary para-Tsar sit, fou may appElal that dElcision. An appeal all 'Ihe
dEla is tan ma) be made 'lo ihEl ®xecutive DilElO tar of CEIPG Girardeau Gount llnansi.l
Authoiit) and ihEl Amenicans with 0 is abililiOs Aci Clooidinatoil loa a ted at
937 Broadwa11, 808200, Cape GiiandEla u. The pariod ' of appE cling a
determination of non4ligibilil)l will bEl Iimiled to 60 da11e . I'I aflElr 30 days, ihEI
an peal has not beElr decided, the it dividual will be IDIOM mEld eligible uniil a sinal
decisian is machEld. llhe individual mak tall the apgeal t als'It a Jgf t 10 t e heard in
pet sain and to have the necElss ary s upq or, a uch as a E ign language intElr prelc in.
All applElals must be made in waiting and st bmitted to the A®FI Claoidinaicir.
Pleas E includEl ) out n amEl, adds ess, 'lelaphone n umk el , and a brief Elxplanalion
of 1h basis f or your appeal. Yaw ane wEIIC:a me to appEla I in pars a n to piElsen'l
yaul aplpeal. It you plan to appean in poison, pleasEI stalEl i9 yciu haVEl any special
requinElmEnts, such as a sign IanguagEl Intel plEltei, so that CGCTPI can makElthe
appropniatEl arrangements when scheduling) youn ElppointmElnt.
AppaE is should be addressEld 1o:
Emecacarlive Direcllor
Clape Gdrslydeat Cloii not 71rairia t � t, thlcliuty
9317 Brazldway Shiite AU061
Clajqle Girislydeaq, ASC) 637L11
It YOU need additional initirmation of need assisiar ce, aon-lact Flara-71ransii at
133-91,133.
F ara-1 nans it flan Visilons:
4. My sislai is going to be visiting for two week s this st rrlmei. She's eliglit la to
use the ADA Para-Tnansit s yslElm in the city wf ere she lives. Clar she use my
a ity's ADFI Rana- llransii syster-rl while st a's hone? Flre 'It ey supposed la honon a
a er ifical ion from an of hen cit y?
Ar swer:
�f Els . A trans it authoniiy in ancither city on localit) must l ecogniae 1hEl eligibility
certifiaaJon -Irom If a inansil auihoniq o11he city -Irarrl which it w a9 iSS Lied, an d
rr'lu; t pravide sere ice to any visillar who pnesents such duct mentation.
A transit aperaior is no'I required to piraAde SElrvice far mare than 21 clays; afller
that, the visiton is legluiue(l to apply icir eligibility through the same pnoaessEls
established lion lesiden,ls tlndeii §37.125.
®ay_ADA Para-Tnan, it Elliuibility:
9. 1 turnEld in rrl) application tot eligibility -cin A®FI Clomplemenllary Fla na-llransit
sen iaal o 1h bus company, and they 9enll it k ack and told me it was incomplete.
I'm fillir g i1 out again, blit in the mElaniime I've got places to go and things to do.
It's bean over 21 clays sincEl 1 frost SElnt it in; aien'i they supposed to be pinaviding
me with service until the) make a final deienrninatian?
Ain sw er:
L ndei §37.125(c) of the C CIT ADA mgulations, the 21 days bElc in when the
applicant piovides a camplele applicailion and the inar sit sys'lem has 1Eiceived all
inibnrr aiion - -ion example, inionma-lion 'from a doctoi - necessary to make a
dErlerminaJon on the application. The Iliansiil sys'lem is not requined lo pnovide
service unlit aften it i, 21 day period has elapsed, at which time the applicant
shall be treated as eligible and pimiided service unlil an application is approved
of deinied.
Flana-Ti an 9 it Serviceplrea:
EI. We've recERved a Para-7nans it application ili om a pei son wt o lives at an
address Thai is jus-) beyond the ihneEi-quarot rr He coi ridoir o'I a fixeid noute; in
o'It er wonds, just outside our serviae area. F e meets all o11t a eligit ilit)l
naquiremenils. Is he elic ible'lon complennEiniary Raia-1ansil sermice unden-It e
AC A?
Ansm an:
Yes. While Psira•Tnan; it service is on 1)1 nequined between of igins and dustinations
within the service area (c enenally Sia-mile on eillhei side cri a bus noute, on within a
%-mile iadius of a sail stallion),'Ihere are no iestnicllor s on residence. 1l this
indhOdual is able to,Travel ,lo a lacaiion within the sarvicEi area for your liana-
7nansit sys-lem, )lou hmie the same obligalion to puoAde service as you would it
he lived across the StiMet ilrom a bus stop.
Physical Clontact wish Rassengens
7. When assisting a passengaii v ith whealchain ilie downs an seat belts, on with
payrr eni of the tare, is incidental contact with the hider nequined, H r eaded?
Answan:
Section 37.'iM of the 11OT ADA Mgularlions slates: "Wheire necessary) or upon
request, the eniliily's pensonr at shall assist individuals with disabilities w1lf the usa
of fie down aysierr s, namps and lif s_"
Incidental conlacl aboard a inansif vehicle is probably unavoidable, and certainly
some degnee oil incidental aon,lacl will occr n when pnoviding assislancEr v hile
secui ing ,Iha penson v ith seat baits, and such. Howeveu, it is also important 10 be
rr ind'I1il a-1 "pensonal space."
Mot: iliiy Aids_
8. 1 use a moionized s cooler -Ion rr obilit}l, and I just g of a new one. It's a lot bigger
-It an my old on e, and they fold me thal it rr ighi be too big 'Io lab a on the bus. 1, n'1
-It a bus company uequiied to accommoda a rre?
Answen:
May be. The Department's ADA imiplemeniing neclulalians nequine lransh
openalans 1a accarrimicidate "camman wheelchairs" as c el inec in g37.3. In
tenmis of size and w eight, a "carrimicin wheelch air" is a 3- ar 4 � wheelec
mobility aic that daes not exceeic 30 inches in w idilh anc 48 inches in
lenclih, anc does nat wedgh mioie than 600 lbs . "hen aca r pied. If yciur new
scaallen exceeds these dimensions, ill plrabalfly ►Won't fit an the bus.
9. Cine of my a lienis uses a s eltq i on elled c Iurney fon mobility. The k cal transit
carr par y told n e tf at �Ihey don't �It ink they'll bEI able io 11ranspori him. Ane they
nequireid -lo?
AnswEln:
li the gui ney Ns within the mquined "envEII( PEI," They would bEI negUired to carry ii.
F awElvei , a gurney would mas'1 likely exceed -It a 30"xi 8" "Eimielope" that definEls
thEI size oil thEI "con mon whEielchair" Ihat transit operators a [e required to canr)l.
ATA ADPI inimumation bulletin Vol. 'I ad(IIEIsses the size of a
"corn mon wt e0lchair" and securer[ enil; it is available anlinEl at the FTA ADA
F orr a Flage, hfl pJMww,fa,cot, cuv/ da.
1 Cl. Can a ,Transit operatar [Effuse service to a passengEln wha uses a whEIEIIchair ii
tho wheelchair is in poo[i mect anical condition?
FlnswEln:
®vein though if a mechanical condition of the whealcha i[ may be considflnEld
"pawn," if the mit eelchai[ is sufficiently mobile so that it can be t[ansnorEld cin E lift
into the vehiclE1, service cannot be re9used.
'11. Men I went to F is k up one oil my [ egulan passengers the other da y, [a aid
rr e i hat the battery on his mcitorizec wheelchair was dead and he asked rrie to
push him onto the bus. Wow, that Ihing was heavy! I told t im I'd get hirr hCIMEI
ic[r ight, but I wouldn't be ablEi to push him cfr to 9 a lift in the miorning i- his batlEiryl
was still dead. He said I f ava an obligation to assist f imi on and ofl1F a bus, and
threatened to aall my dispalchElr.
HEiy, I do what I can, but I can'I be expecled 'Io stand-in for his dead batteries E II
the tirnie, can I?
Answen:
Rnababl11 nol. Wf ile §37.165(f o� the DOT ADA f egulations requires iransil
PIEI[sc[nnel to provide assistar ce to passengens with disat ilities in using
sElcui ement systems, ramips and lifts, it e I egulatian does not : peciifcally i equine
r us drivers to pus h inoperabiEl mcrlonizEid whElela hairs .
'12. The la s t time I node the Pana -Ti ansil systerr in my t orr eiown, tf a br s [ElanEid
wail oven as I went up on 1hEI lifll. The driver says 18 doesn't think I'll bEi allOW0
lo nide an)lmore, sinca my wt eelchain is "overweigf t." I'mi no lightweight rr yseil'l,
t: ut I think tf a problem is with thElir lift or the bus thEly put it on. C an 1he) kick mE1
off the sys'len Ilcfr being) "too t eavy?"
Answe[:
11 depends. FIs long as the combined wElighi of you and your wheelchair is 600
lbs. or less, thein vet icles and Elquipn enl must accommodate you a nd They aI1EI
110quireid to transport you.
Under the paramEiters establist ed to dEifine a "comirr an wt eefchair" �or PL fpasEIs
crl IhEI DeparirrElnt's AC A negulailions, lifils and nary ps ane designed to
accommodate wheelchairs Thal wEIigt up to 600 lbs. when occr pied; It ere is no
requirement - or ,Iransil operatons to accon modala heavier mabil'rly aids.
Lifl and Flamp L se_
'13. One o11he pas: engers on my nOUIE1 Ehla y3 want: rr a to deploy I ei lifl for
him, bu he doesn't rise a wt aEilct air. It's a wheEilchain lifl; Thal mear ; it's
s upposed to be 11or wheolahaiins, night? Are people wi- I canes or crulchEis allowed
to ridEi the lifl?
Answer:
Nes. Lrclen §37.'165(g) oilhe DOT AIM negulatione, Inansi'I openatoiis must
"penmii individuals with di; abilities who do r 01 use whEielchairs, including
stcindees, to use a �iehicle's lifl on ramp to en'lEin the vel icle." Furiheir explanalion
is providod in It a Appendix'lo this s ectior : "Reople using canes on weilkEins and
oihen standeEis with disabilities who do r of use wheelchairs but havE1 difficulty
using sleq s (c,g., an eldenly person vaho can mialk on a IEivel surface wiilhou'l usEi
o-1 a rr obility aid bu-I cannot rause his on t en legs sufflcienfly to climb bus steps)
rr t si cls o be permitted to use the lifl, on nequEist." 90, i1 someone asM : to use 'It e
lift, even if they don't t ave a wheelchair, yot- must corn ply with the request.
A. 7 he transit system in my city jus -1 go'I a new fleet of buses with narr ps instead
o-1 lifts.
The namp is a bit too staep for me to fl ush my wheelchain without assistance.
When I a; ked the driven foie help, he told me that the new buses complied with
the ADA, and it was "my pnoblem" i1'It a iiamp was too sleep; l is only obligrdion
was to deploy the ramp.
Is that true?
Answers:
No. Unden §37.116 5(f o'I the DOT ADA uegulations, "Where necessary or upon
nequesl, -It a er tiiy'; personnel shall assist it dividuals with disabilities wilt the use
Of sect nemen'I : ystems, ramps, and lifts. If it is necessary ion the personnel to
leave 'It ein seals 'lo provide Ihis asci: taince, thgl ., haill do so." The Appendix io
it is sea lion clarifies: "On a vehicle which uses a ramp fon entr)l, the dnivEir rr ay
have to assisl in pu; hing a rnianuail whealat air t p -It a raimn (particularly whene
It a raimn slope i9 relatively sifiep). All these ac'lions may inva hie a dniver leaving
He seat."
In addition, under §37.173, inan: it opeiiEdons ane nequinEid to ensure that
personnel anEi hair ed 'lo proilicienay, cis aippropriarle to'thein duties, so lhal they
opEirale �iehicles and equipment sarlely wind pnopEirly assist individuals with
disabilitiEis it a nespeatful Find cour sous way.
Pnivaiel ❑ eraled lliia ns ort action:
15. ❑oes FRA handle complaints against intercity bt s companies, sucl as
Gneyt ound? Whom should I con -AO?
Ans ►nen:
Rnivate operalons such as Greyhound ane cowined by the ❑apartment oil
Tnamspa rlalion's AClpl negtilalions, blit enforcement is handled by -It a U.S.
Department of Juslice (DOJ'. MOM information is available all DOJ's ADA
wabsile,
f ttp:A/www.ada.gov, on by telephone at thein toll-free min -ben, 1-800-514-0301.
Service Animals:
' 16. One of our passenc lel 9 always k rings his dog on the bus. F e says it's a
sero ice anirnial, but i-1 looks likEi a pet 10 me. 19 n't ha supposed io t ave a
Certificate on a license oil son-ielhing chat says his dog is a sam ice animal?
Answei :
IS o. The ADA delincis a sElrvice animal as any guide dog, signal dog, on tither
anira al individually trained io pua vide ass isianae 110 an int iN is ual with a disability.
Any ar imal mee-ling 1 his de-lin ition is aonsidened to k a a servicEi animal un der the
MIA, negandle9 s of wt a'lhei IMy ane idenlilied by special collas: of t ai r asses,
licenses cru car ificaiions,
17. 11ransit aulhonitiEis asci iequinEid io pai mil service animals aboard thein
vEihic le.. A ti ansii openalor rr ay ask a persan wt o has a di9abili4l what specific
ilunclions t i9 sernliae an imal perforrr s, but ihEl person is no'l required to have
Eliihen a Ger ifiaalEi o® a license for a service animal, and a -1ransil opElra1cin cannon
compel a person will a 9ervica animal 10 pnoduce clocumenlaiion that iha animal
has been inained io help the peison wilh a disak ility.
Fa nes:
18. I'm being cl angled twiae as mucl io ride Rana-1 ansit a9 it costs io 1a ke tt e
bus. Is this allowEld? Isr't it discrimination?
Answer:
No. The C 011 ADA negulations pio\ ide a,l saciion 37.'131(c) Thal the fallEl9 lotPIDA
Complerrieniary Para-Transit car not exceec twice the full lane ilor a similan tnip of
similan length at iho same dr-rie of day on 1 he iiagulan lixEld na0a system.
Ill is important to dis lingui9 h betweer "complementar3 Rana. - lnansill" as defined in
the Deparlmenl's ADA i egulations, a nd ondinary derr and-nespanse ivansit service
Ion senions and peiisons wiilh disabili-lies. While It olh ane often refer red to
gen enia ally as "Raia-1ransil," - he limi-1 of na mono than twiae 1 he fixed-noOa tanEl
applies only in 11he case of ADA complemantar� Rana-llua nsi11.
19. lil a tnan9 it system oflEirs special discount lanas an lixEid-raule buses or
cEirtain t olidays, can it changEi ffic negUlan nates an these days on i-Is ADA
Complementary Para•Tuansit Sero iae?
Answer:
Unden §37.113,I(c) cif the ®epadmenll's ADA ree ulalions, -It a rniaxirrum Para-
7rans it lai a is based on 'It a lull ilaim for a camparable luip takElr on the negulai
ilixed- ra Ula sols tem by an indi% id ual paying lull lane, will out regal d io dis counts.
�Ipecial clic cour 1 t-InEis, 9 uch a s llhose offeued or holidays 110 ridens or lixed route
buses, do not have io similanly be offered -lo the nidEins of the apElnatar's ADA
corniplemernlary Para. Ti ansit syslem. A special discount mai be pno\ ided to the
fixed i oute, while flares fon ADA Complerr enllary Para-Ti an s i1 Service could
nemiain at i he i ales t sually cl ai c ed.
20. I'm 89 years ald, ar d shill ride tl a bus every day la nun my eniands. Fon the
last 20 years, I've been able to usEi my "sanion cillzElns' bus pass" and aide •for
half-flare. Now thEl bus aompany is tellir g me Thai because I'm "not disabled," I
have to n ay •lu kfara. What's going a n?
An s wer:
The "haltfaue" discoun'l c oe9 no-1 apply to ADA complemen-lary Para-Tilan sill 11 rips.
The Der ar n end's ADA regulations penmit transit openaions lo charge up 110 twice
the "regulan" face fou Rana-11ransit tnips - in othEin words, up io twice as mucr for
the same iiiip taken on thEi negulai fbad-noute syslem - regardless of discounts.
Instruction Sbeel
Atlacfed is an application to requ(isit cer ificaiioi al ADA Paia.'A awill eligil hilly.
When the applicailion is a orripl(t( plt a se forwazd lo:
Cape Cliw i tl eau Ceunt}j Tram ih Ai thority
Attn: AIE A Clt ( tidim 4 for
93713 roadway Suite #200
Capa Gh s t da au, M® (13', IC 1
*This office will Hi( t accepil faxed copies
When a completed appliaa lien isi r(aeived by C GUTP a m(t ting will be saht dult d with a
ropresentatlive fromi C CIUT�1 in osidei to lurnisl infonnation conct ming the Para-Transiit
Se rvice.
Met tinge a r( I t Id tl: e Second and Tl ii d Tuesida ys of a ach miontl . ClonV imientar3l
transportation will be provided to and ftoni the rnieeling if t at ded.
1I you have any queslions, oii would like a:sistanaa aorniph ting the form pleas ti ft t I flee
la aontact CGC71A Cal _-'I-5533.
liar individua is do tormined 10 be non-( ligiblo fot Tiara4ransit seniiae, an appeal of tI t
decision, can bt made to t1le 11m auliva Diiiectoi oll CGCITA. Tht period for aflpaa ing a
dc -len iination of non-eligibili-ly will be lirnitad to 60 days. if after 30 days, th( 2 ppt a has
not bat n decided, Ao individual will be prest ni ed (ligible un lil a final decision is
ra a ehed. no it dividt al nu Icing the app(a 1 has -Iha right -Io bo be ai d in pa nsia n an d to Have
Iho r ecesisary support, suah as a s igq language inilergra to n.
All 211poals must be trade in Nwiting and aubrnittad to the Hxt cutiva Dir(atc n. Phase
inoludo your name, add t ss, t( It pha no nurnbeii, and a brio f1 explanation of the b,,sis for
your appeal. N(is are welcome to appear in porsor to ptesant your appeal. If you plan -lo
appeae in pt rson, please state ii you have any specia 1 requiro n -t nts, such as a sign
langua ge inlerpteteii, so ti o CGC`11A can miake the apps opri ale an a ngemenls when
sa ha duling your ai IpoirIn:it nt. Ai pt als should be address od la :
Execuilive Directoai
CGCTA
937 Broadiivay Suite #200
Cap a Ghia a de au, M® 63 ;101
H you need additional information o:i noed ass is lance, contact Pana -Ill ansit at 335-5'133.
RUQUHH I MOR CERT IF] CAT] ON OI Alp A PIARA 71RANSIT p LIG) )B ILI TY
Ile inlorrriaflic i c btained in this ceriific ation piu ces, will only be used b'.l the C apo
Giiiardeau Counly Ttaniit Aullhorit:T for the sole provision of tiansportt-Iic r sen is es.
Info rrriallion viill only be shaved with other transit pray iders to facilitate travel in those
areas. The information will not be provided to an)l otherperson or agency.
I1ait Name
Firsl Nannie
Address
C ity
initial
S1 ate
'Helel bone Number:
(11-lome) (Wc tik;
D, to of Bir h it 1
Ger den: Female M ale
Social Secwity Numbed -
Gill Clode
In the event of a s]ttlatia n requiring outside assiitanc a or a miedical emiergency, who in
The local area., hould be c antacied?
Name
Phone Number
Ra la lion to Applicant
Specific Instructions:.
I RAIN Sl T DEI ARTMAN'A UI H ONI Y
.Nciv Applicatlion WC AIMB
Acneival Alpplicalion DISABRIW CIOIIH
Card #
Dade Issued
Date
A I M OBILI ] N INBORN A TION
N obility ' nforms tion:
Wl iah ail I I t mobilia aids of equilmeni do you use to he' p yc u get where ya u rea d tc
go? Al case che(k f 11 that a l 1 o ou .
1`
one
Clane
White Came
Vtlalkai
[butches
N anus 1 WheeloN it
Flowe: t d Whet lahair
® Poweiia d Scooter/Clar
Portable Omygeri
Sei Mica Anirr.ial
Pictti re Board
_ Alphabe l Eloarc l
C Cher
11, you use a whea lcl a it what are 1 he physical dine ens] ons of tha c 11 air, including fa a t c i
head exler sions Klin iri (hes; ? ,Wide f lil h Ila ng
NOTE: Tho maximum iveighl our lI us lift v ill bt Id s 21ely is 600 1 a ands
(Maximum 32" widtl , 0 " lengtl, 9f I" height.)
Ii you were to i icle 'll a rogy lar CIC CITA buses would you meed someano with you?
Always
9lametiriia�
No
Have you a Liar had 1i aining to learn how lo use a 3 egular bus?
Nes
No
B. D1SABIJUI TY OR IH EAL'AR CONDITION INHORMAITION
(Please inidicaie all conditions which affeat your ability to use the bus.)
`The disabilitil that pievenis ire f am using the CGUFA fixed iou-le buses is:
Is this c ondihion tamp( ser r? Ye9 No
If yet, expected dui atio n until II .1
Please maria all eaiegorie ba k w a s Ibey. re h ie ilo ye ur dizabil sty.
*Do you i ida the iiegular CGCTIA fixed rouse bus?
5 es no
* Are , ,ou able -I o in (las endenl ly man euve: i (n of off a wheelcha u lift?
yes no
Are you able -I o ide ntif} 'I he cors a c-1 bw ?
yes no
How does this di: abilit: prevent you frorn using fixed noule bus s e r~i is e ?
Plea! a explain a ompleta iv.
Use an addi-1 is na 1 sheel if na cea. avy.
A re t1 ere any olhar effbcls a your di,, ability of whish we riced to be aware?
I 'I H e dis abilit: t had piieUenil s me filoni using the CICICITA fixed ra uta I us es woad pla ce
me in -I he fa llowir. g Cal egor):
I arni unable to r'c a the CGCTIIA bus withoul 111e assistance of some( no else,
The bu: s -lop is no -1 accessible due to lacld of.,idewalks on curl Outs.
My disabilit)l pro varuls rrie fromi getting to and from tt a bus sla p.
My disabili'ly does nod pieverid ma fiomi ridii 8 the CIGC1 A buses.
Are you legally t lied? 11 La g a 11` l l lind is defined as; The vi, ual acuil y in youv be sl eye
with best a(rieclion is no t oder than 20x1220, or The vision fielc c tl the beat eye is
son: Iricted to less than 2( dagrecs.;
YHS _ NO
N is ua l.Plauity: I Right a ye Left eye
Do you have limited visia n 1
YHS NO
Ane you able Io } andle,Igiasp coins {I Jay fare;, Iiakals, railing;, and t andle:?
YHS NO
' plane you able Io ldeep balance vit ila sealed on a rna ding vehicle?
YRS NO
I Ito you tlavel with a Peiisonal Attendant witt you when using d a bu:?
N a s No
Please w yiau the 11olkwing quo silian; -
I Indicate if you walk oii use a mobility aid:
Walk Mobility Aid
I Clarii ya a tiiavel 200 fa et, Mtl out assistane a fromi an( the r pensa n?
N es 1` ( Sorni( time,,
I Clan you tzia.vel 1,14 mile withoul aasislance filom another peiison?
N es 1` ( Sometime s
In oiidej to allov CIGCTAI tc a w luata ya uti request, tt is profeisional veiification seation
must be corripke ed.
I lease conitacl a phi siciarn a'i ellier professions I to confirm the information 31ou hame
pbia vided.
TMS PORMON MUST BF CICI IL,E'1 E D BY ONE OF 11111 FOII LIO` INC
COGNTZIJ D PROII E S: I GINS:-Isiegis 1e i ec nuraa, p hysia ian, psychologisil, no rse
I iia c 01 no 1, 11 hy: ieia n's assiisilar 1, emn ployed bit a medical fa®ilitijo
Please complete the folla viing information and a uthmizalion fora .
The applicant may be found eligible, for Paha Iran sit curb -to cuwib bus jarvicas foal all
trips hei3he regluests (lbased on funclional ability: at capable e I using the Aegulai bus.
NODE: All flied roti le buses are equipped with a liilt e i i amp jjor_pe�ple who use a
-
A,heeIsla ir or eannoil climb ilairi.
The infarmalion you provide will enable us to nialla an appiopriate determination lb:i
each trip iiequest. All information will ba kepi confidential.
Thank you for yom assistance.
PROFHSSIONALI VEIL 1RICIATION FOR
Frinit I atienol's Name :
A squired Inifonmation: (flailure to piio`iide infarniatlon may cause a delay in tha
application pi oces s.:
The applicant's disabilily is
Prafesa lonal's In furmiatiam (Pleas a Priv t;
Medical 11rofeas ional Amu aiahed wi the
N arrna
Ti lla
Addiieis
Clity
Phone Numbed
SU to
Zip Ca do
ff ignatu:i a 1 a lore it dia a tes thal 11 aertify tha I the above na no d individual is unable to ride
on thle ate ndard fixed haute tramiit System and should I a eligible ibi t1 a Para -`I ramit
SerVice.
Signed_ hale I /
(Must be signed by The physiah n or r®eognized proff®s iional
AUTHORIZATICIN FClla U�1F OR RELHASH OF rNFCIRMAT ON
To: (Ins er nk mo of Phys i6an or F rovide'
1 hereby awboriza the use of disclosure of my indNidually identillabla heath informailior
("Protec�Ied (Health lnlormE tion"' a: de scaibed below in 1Ihis form (this 'W thoai2v Boni to
Cape Gharda a u CountJ Ti ansiI Alutl o city fon purpos a � of (lo to rmining my elig ibili l`l to
e ceive trans H (rtalion se twice; .
Patient's Name: 1 Tloday': Dade:
Please ; and riequested infomiath n to:
CGCT'A
A'TT'N: ADA Coordina ilor
937 Broadway Suite � 200
Cape Uirardeau, MO 637071
Specific description of Priolected Health ntorm, Zion to I It wed ori disolo.ed:
Oun a licani'svow pationt': documentad di: abili ie: and haw it (1hey affect hi:lhlern
abilityto o ind(pendeully use C GC„TIA„ocher-I acae ssible bus(E.
H)i(nt after wl iah thi, Authoriizalion expires:
F : ioilessia nal varificail ion (its (e ific informal ion bo in r e ue; to (I SFE AHW H whia h
allo,As us to make, r Al]A Pat afro nsil eli ill ility d(t(rrn it alion
ur darstand that my Proteated Haaltl lnformallion is .ubject to ro-di: closwie -Ie the
authorizad rnecipient of the Pro-lected He, lth Information pursuant to ihi.� Auihorizalion
and that th( released Pjiole ai( d F oaltl.Information may no longer be pnoieciled by F( clonal
Firivaa`l regulations. 1 also understand Ihat I may nor a k( this Aull (rization at any time
by noiifyjng � e t in wri- ng , bull if 1 do, it will nol }laje any effeat on rn y actio n, ye u took
bailow `lou j eceivad th( revocallion of thi: Author iaation.
Signature of in(INidual on individual's i epn sentatlr a
I I T
If apF linable, priWed nacre of individual's ropre.,entative:
Relationship to the individual:
Data
Wi mess Da to
Cape ®illaldeau Claunty Transit Authority
A®AI Clarrlplaini Pnclaedures
I you ha►ie a complaint about the a a cessit ility of our tna n sit stilstem or se rvice, a r I e lieve you hmie been
discriminated againstbeiause cfyourdiviiiiiy,iI(l can file a vanlllaint.Please peovicle all ilacsancl
dictims- a nces Surrounding ila ur issue or complaint so via can ft Ily iwic si igata the incic a rrt.
i_loui Gla �®u (tile a a®mplaint?
You van call us, download and utie aurAlDAI con plaint fa rm at mimiw,egcta.aom, or request a Copy of the
lorry 111 writing a r phonin j aGCTAI 93 7 Bra a dwai' 14200, Cape Giraudeau, MCI 63103: 573-335-5533..
You ma)l file a si3 n acl, dale d and miritten as m n laini no move 1I an 160 Gla y:i from the date of tl C allege d
invide nt.
7h a is n la int should in aiuc a
---llaun ria me, adclrev and tele III c ne number.
Idea Qui silion J of the aomplail t form.)
---How, why, and when )la u k elie►ie you mere di: animinaled against. Inell de a! mutt speaifia, c eta fled
inlormalion a! possible abocitthe alleged acts(if (lisarinnin2tian,and in)lollerrelevani information.
(Sei QuesBions 6, 7, 8, ', 310, and -'U of tl e carnploinil form.)
---TI e na ni as oil a v I pe f! ons, if k novin, whom i he director could contact far cla rit) of your allegations.
(Sea Qui Aion JJ of the aomplah t fonm.)
Plea se ! ubmit yc t it va n plain -1 fa mi to addre!: kited I e lomi:
Tan Mogelnicli
biecutNa Dire a la r
Cape Girardvac aacint+l Transil Aulhority
931 I roadmiw #Is 00
Cape Girardeati, IN ❑ (13103
DoIva c needcicrrplaini as! htanael
If you are unit le to eomr lei a uiritten Complaint clue to a disat ilily or FI information is needed in anotl er
langua®e we aan a! si!•1 you. Pie ase contact u! al 573-335-5533 a r m1m1w.agcta.aorn.
Nous will our complaint be I andled!
aape Girarclaac County Transit AulhoriIy inuesiigate ! cora plainl! received no n ore than 380 day! after
tt a alielecl inciclent. Ca lie Gira[idea c CaLin l)ITran: it At ithority will proaes5 aornl lainistI at arc aompleie.
Onae a carr nleied complaint is received, as ne Gira rcleau Caunt�l Tia nsit Aluthorittil will nevieu it Ic
detern ine i• Cape Gii arcle a u Couniy Tra n9 it AL'I I a riiy I as juri: dice ion.
Cape Gira rcleau County Tran! ii Autl ority will gene rally Carr II let a an imiestigation mill in 90 clays from
receipt of a complaint. Il more iviormalion i! needed tome! alve the aase, Cape Girardeau County Tr wit
Aut I a riiy rna y va nta a l bloc . Un le:i ! a la ngei period i9 spe ai•lied by as ne Gina rcleau County Trans it At tt ority,
you mill ha ue ten (10)day! ilra rr I a dale oil i he request to send Ile re questa d infa rma tion. If the
reque: tall infa nma i ion is not re cehied, Cape Girardes u County Tra n! it Alu• I orit' I rr a y a(ln in istra-1 ivel}1
vic se the aa: e. A case may also I e adminktratiuely closed it you no langer will la pc rsue it.
Afton in it %iestiplion is complete, da F e Girardeau Cour ty Tuansit Authority will ser cl you a Ieiter
Rimini anizingIheresullsaItheimestil2tic r,slating the flrrdings and advisinjaIany( arre,thieaetlonto
beiaken asa resuhoil heir musiigatian.ifyou (Iisall nee miitl aaFeGrande aitCounlyTransil /It ithoully
del errn inatian, you may request rleaar sideration 11I sul mill ing a no ties] in miritinj a Jape Girarclea u
Coun• ti llramit Ac tl arily Ihieculive O irsetar uriiit in Tamen (7) days after le dale olCapa Girardeau
County lliiansiI At itIanilyletlei,slating wilhi[ecifraityIte basisioriheiii sideralion.The Ixeetithie
Dire c Ian will notify you of i he derision e i l I e n to a cce It or reject t he neq us s l � on nee or sic le ra t ion wi i l 1 in
len (10) days. In casesuihere reconsicIonatian isgran tecI, the Ilxei titive Director will issue a (Iatenminalion
laller to the aomplainanl t par completion of the neeonsiderraiion review,
Do 1 have all eraptiar s for iliri complaint]
Vt a encouralle ti a t lou lila the aomplair 1 viilt us. Howesie r, lou mail file a aomplaini with the Missouri
Departmenl olTri r spor a tiara a r the lledeiial Transii Elclrn it isl ais n
Missouri Der artniout afllran3portation Ixteinal Civil Righis Divisiarr
Title VI Coordinator
161' Missouri Ii P.G. Box 270 Jeflensa n City, Mo 6510] -0210
I e(Iona I 1 ran sil Administra tion Office a IKiiI Ri®t is
1200 New Jamy Avenue SE'AasI ingi on, DC20590
7
Ci pe [liriardea u Cot Wy i rlansil �lulho iiiljl AI]fi COMPLAINT FCIRN
II you hada a con Ilia int about J a aaaei sibilily all c i r tiiansit <ti slem or I c lieve Blau hive been Oscriimini tedagi it sl bee use oily( r r rlisabilit) , you a2 r use this illorrr tc file a aomq lain•I.
Please piiovide all face i a nd airioumslance s ! t ruroundins } our issue ou comply it t so v c car fully imiestigale
Jeinaicor1.
Plea se mail or iieturr tl is lollrn to :
Tome Mogelni® N i E xee utive ®ireci or
Cape Giiiarcle a t County Trani it Authority
937 Blloadwa}l #200
Cape Ghianc ea U, MCI 93701
Email: www.agcia.(iorr IIA)I: ! 13-33,4-4872
darnglairari's narre:
ress:
state: ]iF Cycle:
time Ielephona:( }
ail addre!s:
Ila r q neiller tc be as r to c ed via a-rn a ill O Yo! ❑ No
A re you fling thi: ac m I laini on your own I o I alf?
Yes 11 YE9, F lease go to quaf'Iior 6. Cl No 11 NCI, please Sc to qlr aft is r :.
F lease proWde ya ur na n a and address. Name of perk r filing aorn giairt:
dress:
S1 al o: Zip Code:
Daytime to le p h a r e:( }
-n E it i ( die: s:
)Iou pro lario br ooniaded )iia e-mail! CI )les O No
, W hal is )IOL r ro li tior shit to the F arson fc r mil orr you ata filing i I e ac m pla ini
. I ie ase aorifirn that ) or have a t to it ed 1 I e F ern ission oill i he a I18ria Bred party to CIE a ac n II It ini or
lei i behal-l.
Yes, I I ave peiimissia n. CI No, Ido not [Eve II e rn isi is n
I I a lieve 1hal the discrimini tion I experiencac vias based on (cl aaa i 11 thi i i II II ly)
Aaaessih ilit� issue 0 ®iscriminiilon biped on disabilit)l 0 CIO a
13. Plea ia A r( \ ide iniormai ion a I a Lit a coni act person at ti a age ncy/aourt vi ere 1 I e ea rn I la int via
tiled.
Name: hilae:
Agency: 1E lephone: ( )
Address
City: Stale: Zip wade:
)IOU may iilechan}Iwrillenmaterials orotlariniormalionlhalyou lhial i.irek\anlloyour acrnplainl.
SignalurE and dale i.- required:
Signature Dale
If you completed ClueVia ns 3, < E nd 5, )JOUr signal uue and (late is required
Signalure Di le
3